Workbook Subject / Page
Pass Guarantee Scheme Training Agreement / 1
Examination Administration Information / 2
NEBOSH Terms & Conditions and Procedures Information / 3
NEBOSH Certificate Examination Techniques/Command Word Explanation / 4/5
NEBOSH NGC1 Module Timetable / 6/7
Mock Examination Papers / 9-20
Framework Answers to Mock Examination Papers / 21-85
NGC1 Revision Workbook Apr 16
1
NEBOSH Delegate ‘Pass Guarantee Scheme’ Training Agreement
1. / This Training Agreement governs the ‘Guaranteed Pass Scheme’ provided to the student/delegate by RISK and Safety Management Services Ltd (RISK) for the purpose of equipping the student/delegate with the required theoretical knowledge and techniques necessary to successfully pass the relevant course examination(s).“Our Guaranteed Pass Scheme means:
· We guarantee to support, train, coach and mentor you
· Support for you when you need it, not just when you are spending
· Provide you with health and safety support, the latest legislation and compliance
In order to become eligible for this scheme, the account must have been paid in full prior to the course start date, all training days on the original course must have been attended in sequential order, the student must have completed any homework, assessments, portfolios/reports and self study tasks in the time allocated, attended the original examination and pay any applicable re-registration and examination fees.
Please note :-
If booking a full course (i.e. 1 or more modules) the terms and conditions relating to the pass guarantee scheme revert to a full course booking (if discount applied)
The delegate must attend all of the training days again (if a referral is achieved)
Risk reserves the right to amend, alter and update the content of the “Pass Guarantee Scheme” at any time
2. / The student/delegate agrees to:
a. Use every effort to attend all teaching days within the core course tutored times;
b. Use every effort to achieve the standards of study specified in this course documentation by achieving success in all course formative assessments (exercises and practice questions);
c. Complete private study by reading the relevant chapters of the propriety course textbook to reinforce class tutored material;
d. Complete all homework questions in a style appropriate to the examination (i.e. not bullet points unless appropriate to the question)
e. Provide themselves with their own writing paper, pens, rulers etc to enable themselves to make any additional notes they wish to take.
3. / RISK agrees to provide:
a. A tutor on all training days for the core course tutored times;
b. A propriety study textbook;
c. A delegate workbook incorporating the course timetable; a copy of the NEBOSH Terms Conditions and Procedures, examinations techniques and administrative information; practice day-by-day questions (outline answers given on the following day of the course); practice mock examination papers with outline answers; and any additional revision material for subject areas as appropriate.
d. Where appropriate, a one-to-one meeting with a course tutor to discuss progress;
e. An out of hours telephone support line (if the tutor is not immediately available RISK will contact you within 24-hours).
f. A log in area for the download of further revision materials. To become eligible for the “Pass Guarantee Scheme” the account must be paid in full, prior to the course start date.
EXAMINATIONS ADMINISTRATION INFORMATION
Qualifying periods
A Pass must be obtained in all three units within a five-year period in order to qualify for the award of the NEBOSH National General Certificate. If you have claimed exemption from Unit NGC1 and achieved a Pass in the other two units, you will also qualify for the award.
Referrals will be granted in individual components where candidates have failed to reach a satisfactory standard. If you have been referred in an individual component (<45% for Units NGC1 and NGC2 and <60% for Unit NGC3) you may re-sit just the component(s) in which you have been referred providing that you re-sit within five years of the result declaration date of the first successful unit.
Awarding and grading criteria
Grading criteria shall not apply to individual units but candidates will be informed of the unit mark achieved. Candidates who are successful in an individual unit will be issued with a Unit Certificate, normally within eight weeks of the issue of the result notification.
The aggregate mark of the three unit marks is used to determine a grade for the award according to the following criteria:
Distinction 210 marks or more
Credit 180 – 209 marks
Pass 150 – 179 marks
Qualification parchments will normally be issued within eight weeks of the issue of the result notification. Candidates may, however, wish to re-sit a successful unit for the purpose of improving a grade. In this case, candidates must inform NEBOSH in writing of their intention to re-sit a successful unit within one month of the date of issue of the result notification for the third successfully completed unit. Candidates who fail to do this will be issued with a parchment and will be deemed as having completed the award.
Enquiries about results
If you have received a result that is at variance with your reasonable expectations, you should discuss this first with your tutor. If, following discussion, you wish to make an ‘enquiry about result’ (EAR), this must be submitted in writing within one month of the date of issue of the result to which it relates. A Type 1 enquiry (£12) is for a clerical check on the correct addition and processing of marks; a Type 2 enquiry (£60) includes a clerical check (as Type 1), a re-mark of the script and a summary report relating to overall performance. Requests for special consideration that have not been submitted previously cannot be accepted as part of the enquiry procedures. Please note that NEBOSH employs detailed and thorough procedures before results are declared such that few enquiries are likely to justify a change of result. Full details of the EAR and appeal procedures are available on request.
NEBOSH TERMS AND CONDITIONS AND PROCEDURES INFORMATION
NEBOSH Student Terms and Conditions
Students are to be aware that NEBOSH produce a Student Terms and Conditions document which can be found in the students section of the NEBOSH website at:
http://www.nebosh.org.uk/students/becoming_a_student/default.asp?cref=107&ct=2
NEBOSH Enquiries about Results (EAR) and Appeals Arrangements
Candidates are to be aware of the NEBOSH policy on enquiries about results and the appeals process. The document covering these processes can be found at:
http://www.nebosh.org.uk/students/currently_studying/default.asp?cref=42&ct=2
The Role of Scottish Qualification Authority (SQA) Accreditation in Appeals
If a candidate is dissatisfied with the outcome of an Enquiry about result request they may proceed to a two stage Appeals process.
If following the outcome of a Stage 2 Appeal, the candidate remains dissatisfied and where the relevant NEBOSH qualification is accredited by the Scottish Qualification Authority (SQA), they may seek regulatory advice form the SQA Accreditation. A list of NEBOSH qualifications accredited by SQA Accreditation can be found at:
http://www.nebosh.org.uk/sqa/42333.html
Further details can be found in the NEBOSH Enquiries about Results and Appeals policy document. NEBOSH policy documents for use by candidates can be found at:
http://www.nebosh.org.uk/About_Nebosh/
NEBOSH Certificate Examination Techniques
Only questions that assess the learning outcomes established in the syllabus can be set. Questions are written to discover not only how much of a subject a student knows but also the associated skills that they are expected to demonstrate. Marks are then based on how effectively these skills are demonstrated. Command words are the guides in the question as to what assessment skill is being targeted by that question. Certificate questions will predominantly assess knowledge, comprehension and application.
Knowledge requires an ability to recall or remember facts without necessarily understanding them. Command words used in knowledge based questions include identify.
Comprehension requires an ability to understand and interpret learned information. Command words used in comprehension based questions include explain.
Sometimes candidates may not pay full attention to the action verb in each question. To help to emphasise their importance, action verbs are highlighted in Bold, Italic type on examination question papers. The most commonly used ones are:
Action Verb /Meaning
Describe
/ - / To give a detailed written account of the distinctive features of a subject.The account should be factual, without any attempt to explain.
When describing a subject (or object) a test of sufficient detail would be that another person would be able to visualise what you are describing.
Explain
/ - / To provide an understanding. To make an idea or relationship clear.NB: this command word is testing the candidate’s ability to know or understand why or how something happens. Is often associated with the words ‘how’ or ‘why’.
Give
/ - / To offer for consideration, acceptance, or use of another.NB: Give an example of; Give the meaning of.
Identify
/ - / To give reference to an item, which could be its name or title.NB: normally a word or phrase will be sufficient, provided the reference is clear.
Outline
/ - / To indicate the principal features or different parts of.NB: an exhaustive description is not required. What is sought is a brief summary of the major aspects of whatever is stated in the question.
Command words are used very carefully and each question has a certain order of words to try to enable candidates to understand what Examiners are looking for. In every question the skills required by the specific command words are also shown in the marks allocated for the question. In general there are going to be more marks available for application and comprehension skill questions than for knowledge based questions.
Responding to command words in questions
It is important to read the whole question and to understand what the question requires as the command word on its own will need to be reinforced by the remainder of the question.
Many candidates miss out on gaining marks because they do not read the question carefully enough and do not think about their answer thoroughly before writing it down.
Candidates need to think about each question.
• What is the command word?
• What do I need to say to gain marks?
• What is or is not relevant to the question?
In many cases a brief answer plan is an essential aid to ensuring that answers are well thought out and structured.
NEBOSH applies a ‘positive marking’ approach; that is, marks are awarded for correct material in candidates’ answers, rather than being deducted for incorrect or missing material.
Candidates should answer the questions that have been set and not the ones they wish had been set.
NEBOSH Command Words Examiners’ Report Explanation
The following command words are listed in the order identified as being the most challenging for candidates:
Explain
When a question specifies ‘explain’ the candidate is required to provide an understanding or make clear an idea or relationship. For example, ‘explain precautions necessary to control work at height’. If a candidate responded with ‘avoidance of the work in the first place, takes account windy weather conditions, appropriate access to and from the work site’ then this constitutes an outline but not an explanation. This would be insufficient to gain full marks as it does not provide a deep enough understanding or relationship from the specified command word or the context in which the question is asked. However, if a candidate responded with ‘statutory legislation encourages avoidance of work at height so a variety of methods of avoidance should be considered; adverse weather should be considered because of the need to anchor scaffolding, provision of covering sheets in the event of rain and possibility of lightning strikes and consideration of a suitably selected means of access based on a clear understanding of the task and the evaluated risks’ this would merit the awarding marks.
Outline
Examiners reported that the command word ‘outline’ challenged many candidates. Insufficient detail was provided in response to the principal features or parts of the subject matter requested when ‘outline’ was specified in the question. Exhaustive descriptions are not required for ‘outline’ but limited answers like single words or listed answers do not satisfy the command word requirements.
If the use of the command word in everyday language or conversation is considered it may help the candidate understand what is required. Asked to ‘outline measures necessary to protect other persons at work’; if a candidate answers with ‘kick boards, netting and PPE’ this would be insufficient as this represents a listed answer. However, ‘the use of kick boards to prevent tools or equipment being kicked off elevated platforms, laying of fine mesh netting to prevent falling objects reaching pedestrians and hi-visibility vests and helmets for visitors in the vicinity of the task’ would be sufficient.
Describe
‘Describe’ requires a candidate to respond with a word picture that relates to an activity, process etc.
If a candidate was asked to ‘describe control measures to minimise risk for workers potentially exposed to violence at work’ and the response was ‘security, training and worker history’ would not be in the context requested by the command word. However, if a candidate responded with ‘utilising security staff to patrol the workplace in conjunction with closed circuit television to identify confrontational situations, suitable training for workers in avoiding confrontational situations and rehearsal of simulated confrontational situations involving utilisation of a suitable means of raining the alarm to summon help and detailed knowledge and management of workers, visitors who are historically prone to violence due to medical conditions, etc.’ then this would gain marks.
Give
‘Give’ is normally used in conjunction with a further requirement, such as ‘give the meaning of’ or ‘give an example in EACH case’. Candidates were generally not challenged with this command work.
NEBOSH NGC1 Module Timetable
With regard to the following training days, the breaks detailed opposite are scheduled within the programme (timings are approximate). / Morning Break 10:30 to 10:50
Lunch Break 12:30 to 13:00
Afternoon Break 14:30 to 14:50
NGC1 Day 1
Morning
Element 1
Foundations in H&S +
Element 5
RIDDOR & 1st Aid / · Introduction to Guaranteed Pass Scheme and Delegate portfolios
· The scope and nature of occupational health and safety
· The moral, legal and financial reasons for maintaining and promoting health and safety
· Reporting and recording of accidents and incidents and the requirements of The Reporting of Injuries Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013
· First Aid
Afternoon
Element 1 continued / · Legal framework for regulation of health and safety including sources and types of law
· Common Law tort of negligence (including defences) and vicarious liability.
· Judicial precedence duty of care of individuals and employers to employees.
· Homework Questions for Day 1
NGC1 Day 2
Morning
Element 1
continued
Element 2
H&S Management Systems / · Answers to Homework Questions
· The scope, duties and offences of employers, managers, employees and others under the HASAWA 1974
· Corporate Homicide and Corporate Manslaughter
· The purpose and importance of setting policy for health and safety
Afternoon
Element 2 continued / · Key features and appropriate content of an effective health and safety policy
· The key elements of a health and safety management system: Plan, Do, Check, Act
· Check Portfolios
· Homework Questions for Day 2
NGC1 Day 3
Morning
Element 4
H&S Management System – Planning / · Answers to Homework Questions
· The scope, duties and offences of employers, managers, employees and others under the Management of H&S at Work Regulations 1999
· The Principles of Control (MHSWR Schedule 1)
· Principles and practice of risk assessment
· Sources of health and safety information
Afternoon
Element 4
continued / · Human Factors and Developing a Positive Health and Safety Culture
· Concept of health and safety culture and its significance in the management of health and safety culture in an organisation continued
· How health and safety behaviour at work can be improved
· Check of Portfolios
· Homework Questions for Day 3
NGC1 Day 4
Morning
Element 4
H&S Management System – Planning continued / · Answers to Homework Questions
· Safe Systems of Work and Permits to Work
· Factors that should be considered when developing and implementing a safe system of work for general work activities
· Role and function of a permit to work system and Planning for Emergencies
Afternoon
Element 3
H&S Management Systems – Organising / · Organisational health and safety roles and responsibilities of employers, directors and managers
· Concept of health and safety culture and its significance in the management of health and safety culture in an organisation
· The Legal and Organisational health and safety roles and responsibilities of clients and their contractors
· Construction (Design and Management) Regulations 2015
· Applicability, Duty Holders and Duties
· Check of Portfolios
· Homework Questions for Day 4
NGC1 Day 5
Morning
Element 5
H&S Management Systems – Measuring, Audit and Review / · Answers to Homework Questions
· Active monitoring and reactive monitoring
· Health and safety auditing
· Investigating incidents
Afternoon
Element 5 continued / · Review of health and safety performance
· Check of Portfolios
· NGC1 Practice Questions
INTENTIONALLY LEFT BLANK
NEBOSH