A highly motivated and organised professional with 12 years commercial office experience. Proven experience of managing multiple projects, working autonomously or as a team player and communicating with colleagues of all levels. Excellent Microsoft Office skills (Word, Excel, PowerPoint). Now looking for a less demanding role to accommodate the commitments of a young family – happy to consider administrative positions.

CAREER HISTORY

JOB TITLE:Industry Marketing Executive, Esri UK Ltd

DATES: August 2008 – Present (Maternity leave July 2010 – April 2011)

KEY skills

  • Confidence and ability to work with internal and external customer and suppliers
  • Organisations skills to manage multiple projects at one time
  • Ability to think creatively and problem solve

DUTIES:

  • Development & delivery of marketing campaigns –including e-marketing, webinars, direct mail & events
  • Keeping website content up-to-date for key industries
  • Development of Microsites to support specific campaigns
  • Responsible for generation of web traffic and measurement web statistics
  • Production of marketing collateral
  • Sourcing appropriate content for and production of case studies
  • Commissioning and management of external marketing agencies where appropriate
  • Managing entries into industry awards which have seen customer’s projects and Esri UK recognised not only by peers and within GIS arena, but in wider IT field
  • Creation and management of Annual Conference Customer Awards

JOB TITLE: Communications Executive, Esri UK Ltd

DATES: April 2003 – August 2008 (Maternity leave November 2007 – August 2008)

KEY skills

  • Clear and concise writing style, creative ability where required
  • Ability to communicate, both verbally and in writing, in a clear and literate manner
  • Customer liaison

DUTIES:

  • Development and implementation of PR & Marketing Communications Strategy
  • Supplier Relationship Management of PR agencies
  • Generation of press releases & case studies to publicise customer wins, projects, events & new products
  • Production of newsletters for both two areas of the business (approximately 4 per year in total) from sourcing and writing articles to print production and mailing
  • Introduction of internal communication initiatives; including reception folder and staff notice boards to display press coverage and cuttings database
  • Introduction of Corporate Profile literature for use by sales team in new customer presentations
  • Co-ordination of mailings through mailing house
  • Completion of industry award entries, co-ordination of award dinner and attendance
  • Stock management for corporate literature

JOB TITLE:Campaign Manager, Barclaycard Merchant Services

DATES: January 2003 – April 2003 (temporary contract)

KEY SKILL:

  • Ability to hit the ground running - quickly learning about an organisation to complete set project in short timescale

DUTIES:

  • Updating and reprinting Sales information manual
  • Brief to production of bi-monthly customer newsletter
  • Print to production of product operating guide
  • Administration of FA Barclaycard Premiership hospitality programme
  • Co-ordination of retailer lunches with members of management team

JOB TITLE:Communications Executive, Trafficmaster plc

DATES: May 2002 – December 2002 (made redundant)

DUTIES:

  • Press release generation
  • Implementation of press cuttings database and hard copy file
  • Monthly cuttings report, distributed to Company Directors
  • Organisation of demonstration cars for journalists product reviews
  • Management of corporate website
  • Assisting at product launch events
  • Organising competitions in regional newspapers and on gadget websites such as T3, FHM, The Sun online and Iwantoneofthose.com
  • Organisation of hospitality between Chief Executive and industry contacts

JOB TITLE:Campaign Manager, Barclaycard Merchant Services

DATES: January 2002 – May 2002 (temporary contract)

DUTIES: As above

Jobtitle: Press officer, Barclaycard

DATES:OCTOBER 2001 – DECEMBER 2001 (fixed term contract)

DUTIES:

  • Restructure of Barclaycard press office system directory
  • Creating a spokesperson database with biographies for Directors
  • Researching and writing product and sponsorship backgrounders
  • Researching & writing mini customer case studies

JOB TITLE: Marketing Administrator, promoted toCommunications Executive, Budget Insurance Group

DATES: September 1999 – September 2001

DUTIES: Communications Executive

  • Supporting Group Communications Manager in implementing national and local PR campaigns
  • Preparing and maintaining media lists using MediaDisk (Waymaker)
  • Preparation of copy – customer & internal communications, magazine articles, press releases
  • Writing articles for internal news bulletin
  • Providing support for branch promotions
  • Assisting organisation of summer ball for 500 employees including award ceremony and production of company video

DUTIes: Marketing Administrator

  • Research, preparation and presentation of marketing business plan
  • Liaison with advertising agency to ensure smooth running of advertising campaigns
  • Preparation of campaign reports and lead and sale information
  • Customer profiling and analysis
  • Organisation of marketing campaigns including direct mail, Royal Mail door-to-door, Directory advertising and magazine inserts
  • Organisation of printing and delivery of leaflets
  • Update of marketing activity boards around the business (internal communications)

EDUCATION

BA (Hons) Business Management & Leisure Management (1st)

Cheltenham & Gloucester College of Higher Education, Cheltenham

IncMarketing, Consumer Behaviour, Management studies, Customer care & Quality management

A LevelsHistory (B), English Literature (C) French (D) General Studies (D)

Sponne School, Towcester

OTHER SKILLS & QUALIFICATIONS

IT training: Adobe Acrobat training, Advanced Excel 97 including VBA, Introduction to Access

CIM Copy writing course

Better Writing for Marketing Professionals

INTERESTS

I enjoy doing DIY and I am currently renovating my house. In my free timeI enjoy walking, reading, Salsa dancing and having friends round for dinner. I have also volunteered for my local NCT

REFERENCES Available upon request