Client Training Approach

Client Training Approach

We believe that the success and performance of an enterprise-wide software application is strongly related to efficient usage. At this stage, training becomes more important then ever.

We use various delivery methods to ensure that the training needs of our clients are fully-resolved. These delivery methods can either be used alone and/or as complementary tools to each other as in a hybrid model.

The delivery methods are listed as below:

1-Instructor-led Classroom Training: Equipped with a complete set of training content and curriculum, trainers deliver the content in a laboratory environment in-person. Training for technical staff and key personnel is better provided onsite..

2-Online Streaming Video Training: Enriched with dynamic screen views, online training videos are aimed to give an overview of the modules, how-to tips and general overview. This tool is open to all users of the system anytime, anywhere. It is an efficient complementary delivery methodology.

3-Instructor-led Online Training: This synchronous online delivery model is based on using screen-sharing accompanied by audio conferencing tools. It is aimed to give the performance and feel of a face-to-face classroom training.

At the end of all training sessions, a competency test will be held to understand the training quality and performance. These tests and results will be shared with the customer and the training will be re-delivered in case it is not found satisfactory.

Audience and Content to be delivered

-Instructional Support Staff

Content:

Course / Duration (Hours)
Introduction to Student Management System / 2
Student – Parent Profile Management / 3
School – Section Enrollment / 2
School Information Management / 3
Staff Information / 1
Health Management / 4
Attendance / 2
Authorization / 2
Sections / 3
Scheduling / 4
Teacher Dashboard / 4
Total Training Hours: / 30

-IT Staff

Content

Course / Duration (Hours)
Introduction to Student Management System / 2
Product Technology and Systems Design / 28
Total Training Hours: / 30

-District Administrators and Staff

Content

-Principals, Assistant Principles and Clerical Staff

Content

Course / Duration (Hours)
Introduction to Student Management System / 2
Student – Parent Profile Management / 3
School – Section Enrollment / 2
School Information Management / 3
Staff Information / 1
Attendance / 2
Sections / 3
Scheduling / 4
Total Training Hours: / 20

-Teachers

Content

Course / Duration (Hours)
Teacher Dashboard / 4
Total Training Hours: / 4

-Student / Parents

Content

Course / Duration (Hours)
Student – Parent Dasboard / N/A

Training Syllabus and Curriculum

1-INTRODUCTION TO STUDENT MANAGEMENT SYSTEM

This training provides an introduction to Student Management System. The participants get a general idea of system rationale, navigation flow, interface fashion, basic navigation tools and functions.

Participants will learn:

How to access the system
General Main Page Lay-out
Student Management System Terminology
How to switch between Zones and Schools (For Zone Administrators only)
How to personalize the interface
How to modify account
How to change the school year
How to browse the Online Help Guide
How to view Online Training Videos
Basic user screen features:
Summary Table
Data Table
Sorting
Filtering
Adding
Editing
Deleting
Reporting
Add/Remove Columns
Reports Section
Pre-defined Reports
Reports export
Menu applications
Shortcuts

Duration: 2 hours

2- STUDENT/PARENT PROFILE MANAGEMENT

This training provides a detailed overview for users who use and maintain Student Profile Information.

Participants will learn:

Student / Parent Profile Terminology
Student Profile Features,
How to add new students in the system,
Parent (Student Contact) Information in the system,
How to add Parent Information (Student Contact Information) in the system,
How to access and navigate in Student Profile Data Table
How to Import Student Information from a spreadsheet.
How to Export Student Information to a spreadsheet.
How to create and use Student Information Reports,
How to browse the “Student Detail Page”.
Required fields in the application.

Duration: 3 hours

3-SCHOOL/SECTION ENROLLMENT:

This training provides the users with knowledge and hands-on experience in School / Section enrollment of students.

Participants will learn:

School Enrollment
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Section Enrollment
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports

Duration: 2 hours

4-SCHOOL INFORMATION MANAGEMENT

This training provides users with knowledge and hands-on experience in School Profile Management.

Participants will learn:

School Profile
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Terms
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Rooms
Rooms Terminology
How to access and navigate Room Types Data Table
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Calendar
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Homerooms
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports

Duration: 3 hours

5-STAFF INFORMATION

This training provides users with knowledge and hands-on experience in Staff Information Management.

Participants will learn:

Staff Information
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Staff Assignment
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports

Duration: 1 hour

6-HEALTH MANAGEMENT

This training provides users with knowledge and hands-on experience in Health Management.

Participants will learn:

School Nursing Settings
Settings Terminology
How to view, add, edit and delete Screening Types
How to view, add, edit and delete Parameter Types
How to view, add, edit and delete Screening Parameters
How to view, add, edit and delete Nursing Centers
Medical Cases
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Administrations
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Administrations Tracking
Screening
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Screening Registration
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Screening Results
Terminology
How to access and navigate the Data Table
How to create and use Reports

Duration: 4 hours

7-ATTENDANCE

This training provides users with knowledge and hands-on experience in Attendance Information.

Participants will learn:

Attendance Codes
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
Period Attendance
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Daily Attendance
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Short Message Service
How to send instant short messages about absenteeism to student contacts.
How to view sent Short Messages

Duration: 2 hours

8-AUTHORIZATION

This training provides users with knowledge and hands-on experience in Authorization Management.

Participants will learn:

User-Based Authorization
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Role-Based Authorization
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Portal Web Part Gallery
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information

Duration: 2 hours

9-SECTIONS

This training provides users with knowledge and hands-on experience in Creating Courses, Sections and Grading

Participants will learn:

Grading Category
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Courses
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Sections
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports
Grading
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports

Duration: 3 hours

10-SCHEDULING

This training provides the users with knowledge and hands-on experience in Time Tabling.

Participants will learn:

How to download and set up Time Tabling Application
How to export Section Information.
How to load Section Information into Time Tabling Application.
How to create instruction days, hours and periods
How to create and save constraints:
Teacher Constraints
Time Constraints
Student Constraints
Room Constraints
Block Scheduling
Course Time Constraints
How to create a schedule
How to view time-table
How to upload time-table into the system.

Duration: 4 hours

11-TEACHER DASHBOARD

This training provides teachers with knowledge and hands-on experience in Teacher Dashboard.

Participants will learn:

How to access the system
General Main Page Lay-out
Student Management System Terminology
How to personalize the interface
Drag & Drop the Menu Parts
Minimize and Restore the Menu Parts
Close and Restore the Menu Parts
How to modify account
How to browse the Online Help Guide
How to view Online Training Videos
Student Information
Student / Parent Profile Terminology
Student Profile Features,
Parent (Student Contact) Information in the system,
How to browse the “Student Detail Page”.
Grading
Terminology
How to access and navigate the Data Table
How to add, edit and delete Information
Required fields
How to create and use Reports

Duration: 4 hours

12-PRODUCT TECHNOLOGY AND SYSTEMS DESIGN

This training provides users with knowledge and hands-on experience in Product Technology and Systems Design.

Participants will learn:

System Database Design
System Business Layer Architecture
System Security Design
System Presentation Layer
System Hardware, Software and Network Requirements
System Trouble Shooting
Competency Test

Duration: 27 Hours

13-STUDENT / PARENT DASHBOARD

This training provides students and parents with knowledge and hands-on experience in Student/Parent Dashboard.

Participants will learn:

How to access the system
General Main Page Lay-out
Student Management System Terminology
How to personalize the interface
Drag & Drop the Menu Parts
Minimize and Restore the Menu Parts
Close and Restore the Menu Parts
How to modify account
How to browse the Online Help Guide

Duration: N/A