Role Title:Project Coordinator - Connect Hertfordshire

Salary:£35k Full time

Timeframe:Fixed term contract or secondment to 18/1/2018 with possibility of extension for a further 12 months

Location:Based in South Oxhey with travel and hot desking at various locations throughout Hertfordshire and to Central London on occasion

Responsible to:Programme Manager – Connect Hertfordshire

Closing date:Midnight on 28th March 2016 – Apply via

Interviews will take place on Tuesday 5th April

Overview

This is a unique and exciting opportunity to work in an innovative way to coordinate the day to day operations of Connect Hertfordshire – the community hub. This has been commissioned by Hertfordshire County Council to connect communities and add value to the Voluntary Community Sector (VCS). It will take a transformative approach to working with and across the VCS in Hertfordshire over two years, with a potential of a third.

The overall aims of Connect Hertfordshire are to:

Enable a more cohesive and effective county wide voluntary and community sector (VCS) that contributes to the local Health and Well Being Strategy
Strengthen the infrastructure, enable innovation and demonstrate the social value of a coordinated VCS representative voice in Hertfordshire
Build an overarching information hub accessible to all VCS and umbrella organisations and other stakeholders
Co-produce a business offer to funders and local commissioners which builds capacity, increases fundraising opportunities, develops partnerships, and is based on assessed need, avoiding duplication

The service is provided by Resolving Chaos and Hasca Ltd working in partnership.

Resolving-Chaos is a Community Interest Company that takes a systems change approach to working with disadvantaged communities. Resolving Chaos is also working in Hertfordshire on other projects with offices in South Oxhey and Hertsmere.
Hasca Ltd is a training and consultancy company based in Hertfordshire with experience in projects that require inter-organisational planning.

The role

We are looking to recruit an experiencedProject Coordinatorcommitted tofacilitating collaboration and sharing best practice across the community voluntary sector. The individual will be well organised, skilled at stakeholder engagement and partnership working and will coordinate delivery ona day to day basis. They will contribute to establishing a steering group and then work closely with all partners and stakeholders to deliver the required outcomes. This involves meeting targets related to the number of CVS organisations provided with information, training, partnership and capacity building opportunities directed by the Steering Group.

The post holder will be expected to model the five key values that underpin community development practice: Social justice and equality, anti-discrimination, community empowerment, collective action and working and learning together.

The post will be managed by the Programme Manager - Connect Hertfordshire and will oversee administrative support for the project based within Resolving Chaos.

Job Purpose

Coordinate the day to day implementation and delivery of the work of Connect Hertfordshire – the Community Hub.

To be the key point of contact for all stakeholders

Ensure that outcomes targets are recorded, monitored and achieved

Works with

Resolving Chaos and Hasca Ltd, to ensure that they are able to provide strategic direction and support to enable the hubto meet its aims and required outcomes.

VCS organisations in Hertfordshire to ensure they are central to the project development and that co-production is embedded as a means to developing and delivering an effective service.

Steering Group to ensure that the work of Connect Hertfordshire – the Community hub is co-produced and owned by the VCS in Hertfordshire and is able to represent the sector

Other lead agencies and partners to share good practice and learning and embed practice from other areas.

Key Duties

Coordinate the day to day implementation and delivery of the work of Connect Hertfordshire – the Community Hub.

To be the key point of contact for all stakeholders

Develop the information hub and ensure that it is kept up to date

Carry out a needs audit through visiting organisations, and electronic and telephone survey methods to inform the delivery plan

Work with the Steering group to co-produce and implement a plan of work to include meetings and events and the production of and signposting to best practice and tools and resources

Plan and run events according to the agreed annual plan and ensure that speakers and associates are deployed appropriately and an effective evaluation process is in place.

Collate and maintain a database of engaged organisations and external partners and their offer to the sector in Hertfordshire

Develop, update and manage communication materials including leaflets, website, newsletters and social media

Ensure the timely preparation and submission of project reports to the Commissioners and Contract holders and attend quarterly monitoring meetings with commissioners

Ensure that quarterly performance monitoring reports are produced for Hertfordshire County Council to meet the requirements of the contract.

General Tasks & Responsibilities

Observe and comply with Resolving Chaos key policies and procedures including those relating to Health & Safety, Safeguarding, Risk Assessment, Equal Opportunities, Diversity & Equality, Customer Care and Service user involvement and participation

To undertake any assignments or projects in a planned and professional manner ensuring that any work undertaken is completed within stipulated timeframes and given budget with the desired outcomes.

To maintain an awareness of the risks to the project and Resolving Chaos as a result of the delivery of the contract taking necessary action to minimise risks.

To deputise, as required, for Line Manager, Programme Manager – Connect Hertfordshire

To undertake any other duties that may be required to meet the demands of the service. These may be varied from time to time to meet the needs of the service.

To take full responsibility for the development and implementation of own Personal Development Plan, and own continued professional development in those areas relevant to own role.

Person Specification - tested through written application (A) and interview (I) Essential / Desirable

Education / Qualifications:
1 / Educated to degree level or equivalent - (A) / D
2 / Community development qualification- (A) / D
Key knowledge, skills and experience:
3 / Knowledge of the Community and Voluntary Sector and the Health and Wellbeing agenda - (A) / E
4 / Experience of implementing a plan of work within a tight financial and performance process whilst working under pressure and to tight deadlines - (A / I) / E
5 / Highly organised and able to coordinate a range of tasks simultaneously / E
6 / Able to support and promote effective relationships between CVS organisations, public bodies and other organisations(A / I) / E
7 / Experience of coordinating networks and partnerships strategically to achieve co-produced outcomes–(A / I) / D
8 / Experience of data collection and knowledge and information management including setting up and maintaining a data base / E
9 / Experiencing of reporting of evidence and information to meet contract requirements / D
10 / Experience of planning and running events / E / D
11 / High level of IT literacy, including spread sheets, databases, email, PowerPoint, Word – (A) / E
12 / Excellent communication skills with ability to communicate effectively verbally and in writing – (I) / E
14 / Ability to work on own initiative; outcome focused – emphasis on action, delivery, results and performance–(A / I) / E
15 / Knowledge of Hertfordshire and the VCS sector in the county / D

Resolving Chaos – Mar 16