Employee Satisfaction Towards

A PROJECT REPORT

ON

“EMPLOYEE SATISFACTION TOWARDS

WELFARE MEASURES”

AT

RAJASHREE CEMENT

UNIT OF GRASIM INDUSTRIES Ltd.

Aditya Nagar, Malkhed Road, Dist: Gulbarga (Karnataka).

A project report submitted to

Visvesvarayya Technology University, Belgum

As a partial fulfillment of the requirement for the award of

MASTER OF BUSINESS ADMINISTRATION

Submitted By:

AKKANAGAMMA.S.W

USN:3GN08MBA03.

Under the Guidance of

Internal Guide External Guide

Mrs.PREETI JOSHI Mr.D.M.BIRADAR

Guru Nanak Dev Engineering college. ASST. MANAGER, CSR.

Bidar 2009-2010

AKNOWLEDGEMENT

It is my privilege to Mr. P.K.Jain, Joint Executive President -HR, for giving me an opportunity to carry out my project work.

I extend my sincere gratitude Mr. V.A. Yaligar, GM-HR for providing all the help to complete my project.

My special thanks to Mr. B.H.Kalligud, Dy.MANAGER - HR, for their continuous guidance to complete my project.

I would like to thanks my guide Mr.D.M.Biradar, Asst Manager CSR & my faculty for providing this placement.

I am extremely grateful to all the staff of HR DEPT (TIME-OFFICE & CSR) for their invaluable insight and suggestion and sparing their precious time to interact with me.

Finally I would like to thanks my beloved brother, family & my friends who encouraged me through out this block placement period.

Miss. Akkanagamma .S.W

USN:3GN08MBA03.

TABLE OF CONTENTS

SI
No. / Particular
1 / EXECUTIVE SUMMARY
2 / PROFILES
·  Industry Profile
·  Company Profile
3 / INTRODUCTION
Ø  Statement of the problem
Ø  Objectives of the Study
Ø  Scope of the Study
Ø  Methodology
Ø  Limitations of the Study
4 / DATA ANALYSIS AND INTERPRETATION
5 / SUMMARY OF FINDINGS AND CONCLUSION
6 / SUGGESTIONS AND RECOMMENDATIONS
7 / APPENDIX
8 / BIBLIOGRAPHY

INTRODUCTION TO GRASIM INDUSTRIES LIMITED:

A US $29.2 billion corporation, the Aditya Birla Group is in the league of Fortune 500. It is anchored by an extraordinary force of 130,000 employees, belonging to 30 different nationalities. In India, the Group has been adjudged "The Best Employer in India and among the top 20 in Asia" by the Hewitt-Economic Times and Wall Street Journal Study 2007. Over 50 per cent of its revenues flow from its overseas operations.

The Group operates in 25 countries — India, UK, Germany, Hungary, Brazil, Italy, France, Luxembourg, Switzerland, Australia, USA, Canada, Egypt, China, Thailand, Laos, Indonesia, Philippines, Dubai, Singapore, Myanmar, Bangladesh, Vietnam, Malaysia and Korea.

Globally the Aditya Birla Group is :

·  A metals powerhouse, among the world’s most cost-efficient aluminum and copper producers. Hindalco-Novelis is the largest aluminum rolling company. It is one of the 3 biggest producers of primary aluminum in Asia, with the largest single location copper smelter,

·  No. 1 in viscose staple fiber

·  The 4th largest producer of insulators

·  The 4th largest producer of carbon black

·  The 11th largest cement producer globally, the seventh largest in Asia and the second largest in India.

·  Among the world’s top 15 BPO companies and among India’s top 4

·  Among the best energy efficient fertilizer plants

In India:

·  A premier branded garments player

·  The 2nd largest player in viscose filament yarn

·  The 2nd largest in the Chlor-alkali sector

·  Among the top 5 mobile telephony companies

·  A leading player in Life Insurance and Asset Management

·  Among the top 3 super-market chains in the Retail business

Rock solid in fundamentals, the Aditya Birla Group nurtures a culture where success does not come in the way of the need to keep learning afresh, to keep experimenting.

Beyond Business – The Aditya Birla Group is :

·  Working in 3700 villages,

·  Reaching out to 7 million people annually through the Aditya Birla Centre for Community Initiatives and Rural Development, spearheaded by Mrs. Rajashree Birla,

·  Focusing on :Education, Health and family Welfare, sustainable livelihood, infrastructure and espousing social causes,

·  Running 42 Schools and 18 Hospitals

Transcending the conventional barriers of business to send out a message that “We Care”.

GROUP VALUES.

GRASIM CEMENT DIVISION:

India’s third largest cement manufacture with an aggregate cement capacity of 13.83 MTPA spread over its units across India. Grasim cement units are at Jawad and Raipur in Madhya Pradesh, Shambhpura in Rajasthan and Tirchy in Tamilnadu and Sake in Gujarat, most of the cement units are equipped with state of the art equipment and are certified for ISO-14001 system.

Plant / Location / Capacity
(in million tones)
Rajashree Cement / Malkhed in Gulbarga
Dist. (Karnataka) / 4.20
Vikram Cement / Jawad and Bhatinda griding unit (Punjab) / 4.20
Grasim Cement / Raipur (Chattishgarh) / 2.06
Aditya Cement / Shambhupura (Rajasthan) / 1.50
Cement Division South / Reddipalayam (Tamil Nadu) / 1.16
Shree Digvijay Cement / Sikka, (Gujarat) / 1.08
Total / 14.20

INFORMATION ABOUT RAJASHREE CEMENT (A UNIT OF GRASIM INDUSTRIES):

Rajashree Cement (A Unit of Grasim Industries Ltd.) is located at Adityanagar, Malkhed in the Gulbarga District of Karnataka State. The plant has three units manufacturing clinker and PPC/OPC Cement of 43 & 53 grades as per standards, published by Bureau of Indian Standards. The first Unit was commissioned in the year 1984, the second one in 1990 and the third unit in 1995, with a total installed capacity of 3.0 million Tonnes per annum (MTPA). The production capacity has been enhanced to 4.2 MTPA as of now. The cement is sold in the open market through a well established network.

Rajashree Cement has adopted dry process precalcination technology with sophisticated control instrumentation from internationally renowned firms like KHD Humboldt Wedag AG of Germany for ensuring consistent quality of cement. The Company is committed to Total Quality using highly sophisticated state-of-art technology and has taken the lead in the country for Energy Conservation by installing High pressure Roller Presses for raw material and cement grinding, 6 Stage Pre-heaters and Triplate cyclone. The organisation has attached utmost importance to the conservation of environment in and around its Industrial complex by installing highly efficient electrostatic precipitators and dust collectors.

Following facilities are installed/available in the organization:

i) Captive Power Plant of 58.2 MW capacity, ii) Leased Limestone Mines, iii) Limestone Crusher, Stacker and Reclaimer, iv) Coal Mill with Crusher and Pulverisation, v) Raw Mill: Ball Mills with Roller Press, vi) Raw Meal Silos, vii) Pre-heaters, viii) Kiln & Cooler, ix) Clinker Stock Piles & Silo, x) Cement Mill: Ball Mills with Roller Press, xi) Cement Silos, xii) Packing Machines (Rotary Packers), xiii) Bulk Cement Loading Silo , xiv) Fly-ash storage Silo, xv) Mobile fire and foam tender, xvi) Alarm System, xvii) Well equipped hospital.

The major raw-materials are Limestone, Coal, Gypsum, Literate, Bauxite and Fly-ash. The limestone is available in-house through leased mines (total lease area 1813 acres, Limestone reserve up to 60 meter depth 906 million Ton, Total Limestone crushed as on March 2007 is 66 million Ton, Residual Limestone available 840 million Tons). The other materials are purchased from nearby mines. The other suppliers are technology/spare parts suppliers who play a vital role in producing quality cement. The organization maintains a very cordial relationship with them and they are regularly invited for seminars and for joint participation in improvement activities.

The key quality requirements of customers are strength of cement and setting time. Other requirements have been as defined by BIS in its relevant standards. It may be noted that the organization is consistently supplying the cement of higher strength compared to strength mentioned in BIS standards. As a result, the brand enjoys the premium status in the market.

In order to meet the growing customer demands in western and southern regions of India, following facilities have been established:

·  Cement split Grinding unit at Hotgi (near Sholapur, Maharashtra) in 1995 with 3500 TPD grinding capacity.

·  Bulk Loading Terminal at Doddaballapur (near Bangalore, Karnataka) in 1999 with 180 TPH packing capacity.

·  Ready Mix Concrete plants at Hyderabad, Bangalore & Goa in 1999-2000 with 30 M3/Hr. capacity.

Regular monitoring for ambient air, work zone, noise, water discharge is being done to monitor air, water and noise pollution level. The company has procured adequate number of equipment to do the required monitoring all over the plant.

Proactive measures are also being taken to avoid/control incidents/accidents in the plant in a structural manner. For this detailed environmental impact and health & safety risk analysis have been done. Regular health checkup of all employees is also being done to identify any adverse impact on the health. To improve awareness regular training sessions are being organised for employees both at HRD & their workplace.

For better coordination and control between the departments and for optimising the cost of manufacturing, the unit has implemented SAP R/3 ERP Package. This covers modules of PPPI, PM, QM, MM, FI, CO & HR. Internal communication is done mostly by e-mails and CUG mobiles. V-SAT is also been installed to make a link with sister-units and Marketing for faster and reliable communication. Internet facility is also been provided to all Dept. Heads & key personnel for enhancing the knowledge about external business environment.

At Group level World Class Manufacturing (WCM) Concept has been adopted to improve Employee Participation in small groups to Excel the Manufacturing and improve Overall Equipment Effectiveness by eliminating Losses. The efforts and innovativeness of individuals and teams are recognized through Motivational Schemes like Good Work Award, Employee Suggestion Scheme, WCM Team Awards, Communication Awards and Safety Awards etc.

As part of Community Development, Rajashree Cement started Kagina Jana Seva Trust (KJST) with an objective to improve literacy, health and economic standard of the surrounding community. KJST organizes various programmes like Adult Education, Entrepreneurship Development, Agricultural Development, Medical and Health Care Camps etc for over all development in partnership with the Government and villagers.

Site Description:

Rajashree Cement is spread over 1200 acres area, located 7 kms. from historic village Malkhed in Northern Karnataka. Malkhed area was devoid of any Wildlife, Forest land, Grazing land and Human habitats prior to Rajashree Cement. The climate of this area is of typical peninsular India. It has low rain fall and exhibits wide temperature variation, experiences severe summer and moderate winter. The Soil is Saline (PH value 8.5). There is no Sensitive Natural Habitat around it.

Rajashree cement Vision

1.  Customerization

2.  Quality consistency

3.  Product range

4.  Cost competitiveness

5.  Employee empowerment

Rajashree cement Mission:

1.  To become the best cement unit in the country through human and technical excellence.

2.  To foster the culture of involvement, participation, team work and innovation.

3.  To achieve excellence in all effort and activities by each one of us.

4.  To produce a premium quality cement and extend best service to its customers.

5.  To establish a neat clean and pollution free environment.

6.  Community should perceive us a progressive well professional organization.

Board of Directors

1. / Mr. Kumar Mangalam Birla, Chairman
2. / Mrs. Rajashree Birla
3. / Mr. M. L. Apte
4. / Mr. B. V. Bhargava
5. / Mr. R. C. Bhargava
6. / Mr. S. B. Mathur
7. / Mr. Cyril Shroff
8. / Mr. S. G. Subhramanyan
9. / Mr. Shailendra K. Jain (Whole-time Director)
10. / Mr. D. D. Rathi (Whole-time Director & CFO)

The salient facts about Rajashree Cement are:

1.  Coal-based thermal power plant with a 58.2 MW capacity.

2.  Modern dry process technology form KhD, Germany, with a state-of-the-art process control system.

3.  The only cement plant in Indian with a captive coal washery

4.  4. First in India to achiever certification of ISO 9001:2001 by DNV, Netherlands 2001.

5.  Cement varieties catering to different segments: Rajashree Cement for residential and commercial construction; Birla Super Cement for multistoried buildings, dams and bridges; Birla Plus for mass concrete laying and non-structural applications, Birla Coastal for foundation work and for use in coastal areas as well as sugar and fertilizer plants, and OPC 53 – S (sleeper grade cement)

The following major modifications have been carried out:-

1.  Unit 1 Pre-heater up gradation from v stage to VI stage and cyclone modification.

2.  Installation of cooler cyclone in unit II & III up gradation of cooler by installation of omega plate in 1st grade in all three unit now Rajashree Cement is one of the largest single located grey cement manufacture in Grasim Cement division under Grasim Industries Ltd., of Aditya Birla group having a capacity of 4.2 MTPA cement production. The cement plant is also equipped with Captive Thermal Power plant of capacity 58.2 MW & DGPP of capacity 5.3 MW facilitating to serve the customer through out the year.

3.  The company producers a variety of product rang in the cement viz, Rajarshree Cement 43 grade, Birla super cement 53 grades, Birla plus cement, the deliverance of product to the end user is made through as well established dealer/retailer network with sufficient

4.  With sales and distribution module is used to book orders with an assurance of delivery within 48 Hrs from any of nearest depot/dealer.

In order to meet the growing customer demand for the product/service in the parts of western and southern region, the following additional facilities have been established.

1)  Cement split grinding unit at Hotgi, (Maharashatra) with capacity of 3500 TPD-1995.

2)  Bulk loading terminal at Doddaballpur with a capacity of 180 TPN of packing – 1999

3)  Read mix concrete plant at Hyderabad, Chennai, and Bangalore, with total capacity of 300 M3/Hour – 99-00

4)  Facilities for bulk loading of clinker & cement at Rajashree.

5)  Owns 3 bulk rakes to transport cement to packing plant, Doddaballapur of catering Karnataka and Kerala market.

The regulatory environment within which the applicant operates, including occupational health and safety, environmental, financial regulations, etc.

Rajashree Cement is governed by relevant industry acts for Mining, water, pollution, safety, etc. The company policy is to conduct its operations safely, protecting the health of its employees and all others who may be affected by its operations with due regard to environmental protection and compliance to statute. In the interest of the organization and employees with regard to Safety, Health and Environment, we have excellent regulating & monitoring systems, such as.