Save The Children International

JOB DESCRIPTION

JOB TITLE: Institutional Capacity Building Officer
TEAM/PROGRAMME: DFID Bridging Program / LOCATION: Karonga and Machinga
GRADE: 3 / Type of Contract:
Permanent
Fixed Term
CHILD SAFEGUARDING: (select only one)
Level 3 the responsibilities of the post may require the post holder to have regular contact with or access to children or young people
·  You have contact with children and young people either frequently during programme visits.
COMPANY PROFILE
Save the Children is the world’s leading independent organisation for children.We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential.
We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.
We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.
By mid 2013 most of our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.
ROLE PURPOSE:
The major responsibility of the Institutional Capacity Building Officer is to manage and coordinate issues of governance, Disaster Risk Reduction, Capacity building and complaint and feedback. This will also include issues of Child Protection, Gender and accountability. S/he will coordinate the compilation of complaints and ensure feedback to beneficiaries and all stakeholders is provided. S/he will also make sure that follow ups on non-concluded complaints are done. The position holder will be expected to build the capacity of district and village level structures on issues of good governance in order to promote transparency and accountability in the project implementation.
SCOPE OF ROLE:
Reports to: District Project Manager
Staff reporting to this post:
·  No direct reporting lines but will work with all Humanitarian programs MEAL staff, Institutional Capacity Building Specialist and partners focal point persons on accountability.
Direct:
Budget Responsibilities: Not applicable
Role Dimensions: working with stakeholders and partners in the projects
KEY AREAS OF ACCOUNTABILITY :
Technical roles on Accountability
·  Provide support on implementation of accountability mechanisms and reporting by working closely with fellow Save the Children MEAL staff and Institutional Capacity Building Specialist to ensure beneficiary (downward) accountability.
Complaints and Feedback Mechanism
·  Manage Complaints/feedback and response mechanisms (CRM) including systems that effectively manage complaints by consolidating complaints and feedback that has been received.
·  Coordinate systematic information sharing and community engagement systems including community drama performances, focus groups with beneficiaries.
·  Produce periodic reports and sharing and information with various stakeholders.
Capacity building
·  Build the capacity of district and local level structures on issue of good governance to ensure transparency and accountability by using community scorecard methodology among other tools.
·  Coordinate and champion disaster risk reduction, gender and child protection and ensure it’s mainstreamed in all program activities.
·  Ensure gender and child protection messages are disseminated to the targeted communities and stakeholders.
Occasional, Significant Duties
·  Any other duties as assigned from time to time.
·  Represent SC in District level technical working groups on accountability and protection issues.
SKILLS AND BEHAVIOURS (SCI Values in Practice)
Accountability:
·  Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
·  Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
·  Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
·  Widely shares their personal vision for Save the Children, engages and motivates others
·  Future orientated, thinks strategically and on a global scale.
Collaboration:
·  Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
·  Values diversity, sees it as a source of competitive strength
·  Approachable, good listener, easy to talk to.
Creativity:
·  Develops and encourages new and innovative solutions
·  Willing to take disciplined risks.
Integrity:
·  Honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
·  University Degree in Social Sciences, Education or any other relevant disciplines.
EXPERIENCE AND SKILLS
·  At least 3 previous years’ experience of working in Accountability and/or Child Protection field.
·  Experience in systematically documenting program lessons and case studies;
·  Experience in electronic databases, data collection tools and reporting formats;
·  Proven capacity to train and coach people at all levels.
·  Knowledge in computer skills required.
Additional job responsibilities
·  The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
·  The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Health and Safety
·  The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
JD written by: Henry Khonyongwa / Date: 20th June, 2017
JD agreed by: / Date:
Job Description updated By: Steve Kamtimaleka / Date: 15th August 2017
Evaluated: / Date: