Numerate and Literate

Job Profile

Job Title: / Community Care Assistant
Department: / Community/Homecare Services
Main Location: / Scotland
1. Main Purpose of Job
To carry out high quality holistic, outcome focussed, person centred care and support to individuals accessing Sue Ryder Services
2. Position in Organisation
To work within the Health and Social Care Team. This position carries no line management responsibilities. The role reports directly to Care Co-Ordinators.
3. Scope of Job
Clinical / Technical Responsibility: Carry out delegated care and support tasks whilst ensuring a safe, clean and comfortable environment
Clinical Governance / Quality: Ensure that the rights and choices of individuals are actively promoted and supported and their beliefs and preferences are appropriately acknowledged
Managerial Responsibilities: To comply with national and local policy , procedures, guidelines and legislation
Training and Development: Completion of local and corporate induction and attendance of mandatory and priority training
4. Dimensions and limits of Authority
This post holds no budgetary or managerial responsibility
The post holder is expected to be mindful of property and resources
5. Qualifications
S/NVQ /QCF Level 2 or equivalent or be willing to complete
6. Experience and Skills

Numerate and literate
Good communication skills
Experience of working within a team
Effective time management skills essential
Empathetic and sensitive approach essential
Basic IT skills awareness including accessing the internet, email and word desirable
Full Driving Licence and access to car for use at work with valid business insurance

7. Duties and Key Responsibilities
Clinical / Technical Responsibilities(must reflect clinical risk assessment)

To promote choice in the delivery of care and support. Reviewing and making suggestions to enhance the individuals’ experience and enabling Service User to achieve desired outcome. Enabling concerns and complaints to be raised freely by the individual and/or their representatives
To ensure accurate reporting and documentation
To support service users to have their views and experiences taken into account in the way the service is provided and delivered in order to capture wishes and aspirations, promote independence and achieve desired outcomes

To participate in care planning implementation and review as a core team member

To promote the values, build morale and encourage others to perform to high standards

7. Duties and Key Responsibilities (contd.)
B Clinical Governance / Quality

To promote an organisational culture where staff are empowered to challenge inappropriate behaviour and unsafe practice using appropriate organisational processes including the internal whistle blowing policy
To report all incidents and concerns in a timely manner
To be an active and co-operative team member. Challenging practice as appropriate and supporting new staff
To participate openly and honestly regarding care delivery

To participate openly and honestly in any investigation if care falls below expected standards

C Managerial Responsibilities

To meet the requirements of the post holders terms and conditions of employment

D Training and Development

The post holder will ensure that they attend mandatory and priority training as required
Further competencies will be identified through personal development planning, appraisal and supervision

8. General
In addition to the specific duties and responsibilities outlined in this job profile, all Sue Ryder employees should be aware of their specific responsibilities towards the following:

To adhere to all health and safety and fire regulations and to co-operate with the Charity in maintaining good standards of health and safety
To uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute
Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity
Demonstrate a commitment to on-going registration requirements or any national professional or occupational standards associated with the role
Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role and attend staff meetings as arranged

The competent use of technology and information systems is an essential requirement of this role. Staff are expected to be competent with the use of technology and information systems and understand their duties and responsibilities with regard to the appropriate use of personal data including sensitive personal data.
Registered managers have an overall role to ensure all aspects of regulatory body standards are met and this can be via devolution of specific responsibilities and these may be explicit in People Perform objective setting, examples include Infection, Prevention and Control (IPC), tissue viability, EDGE trainer, medicines lead
This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder