F.No. 900/02/AMC/Photocopy/HRD/16

Directorate General of Human Resource Development

(Infrastructure & Welfare Wing)

Customs and Central Excise

Plot No.C-4, West Wing,

Ground Floor, IRCON Building, Saket

New Delhi-110017.

Dated: 18.02.2016

Tender Notice

Sub.:-Quotation for the AMC of Photocopy Machines.

The (I&W) Wing of the Directorate General of Human Resources Development at Saket, New Delhi invites quotations in sealed cover for allotment of the Annual Maintenance Contract for the Photocopy Machines installed in this office.

  1. List of items to be maintained and their specifications are as follows:-

S.No.Particulars/Model No.QuantityDate of purchase

1.Sharp Photocopy Machine 0124.05.2010

Model No.AR-5625

2. Sharp Photocopy Machine 0125.11.2011

Model No.AR-M205

3.Sharp Photocopy Machine 0127.08.2014

Model No.MX-M-354U

The quotation should be submitted in a sealed cover before 5 p.m. and it must reach this office by 09.03.16 on the address given below:-

Asst.Director (Admn.)

Directorate General of Human Resources Development

Infrastructure & Welfare Wing

Customs and Central Excise

IRCON Building, Plot No. C-4, District Centre, Saket,

New Delhi

  1. The AMC is subject to the following Terms and Conditions:-

(i)The charges for repair and maintenance/replacement of defective parts/components including toner of the Machines, if any, will be borne by the contractor during the period of the contract. No transportation charges/cartage for removal of any component to the workshop for repairs and back to office for installation shall be separately payable over and above the amount payable to the contractor under the contract.

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(ii)The entire responsibility for smooth working of all the machines, under this contract shall rest with the contractor who would be required to provide trouble free and prompt service throughout the period of the contract.

(iii)Regular repair services will be provided by the contractor’s service engineer and to provide the service engineer within 24 hrs of lodging of the complaint call.

(iv)In case the contractor’s services are found unsatisfactory, the contract shall be terminated after giving one week’s notice and the work shall be got done from open market at the contractor’s cost.

(v)Wherever during the period of the contract the contractor does not rectify the fault/defects brought to his notice within two working days, the office shall get the faults/defects rectified by engaging suitable professionals from the open market at the contractor’s risk and cost and the amount paid shall be deducted from the amount payable to the contractor.

(vi)The contractor shall be responsible for the loss of any Government property owing to negligence on his or his representative’s part while maintaining the machines.

(vii)Repair work shall be carried out by the contractor within the office premises. Wherever it is not possible to conduct the repair within the office premises the contractor shall obtain prior permission of the competent authority to conduct repair outside the office premises.

(viii)The Bills shall be raised by the contractor on a quarterly basis on the basis of certificate of satisfactory services by Additional Assistant Director (Admn.), O/o DGHRD, Saket for each preceding quarter.

(ix)The successful tenderer will have to deposit Performance Security Deposit of 5% of total contract value in the form of Demand Draft from a public sector bank. The performance security should remain valid for a period of sixty days beyond the date of completion of all contractual obligations by the firm. In case, the contract is further extended beyond the initial period, the performance security will be renewed by the Agency.

(x)The duration of contract shall be for one year from the date of assigning the contract by this office.

(MeenuKumarr)

Addl. Director (HRD/I&W)

Phone(off.) 011-29561870

E-mail:

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Copy to:-

  1. Notice Board.
  2. The Webmanager, Directorate General of System & Data Management, C.R.Building, I.P.Estate, New Delhi-110109 for wide publicity through departmental website.

(MeenuKumarr)

Addl. Director (HRD/I&W)

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