FAISAL ALI SALIM AL-SIYABI 94222419
Personal details:
Nationality: Omani
Date of birth: 2/8/1987
ID number: 13615914
Gender: male
Marital status: married
Education & Training Skills
Graduated from High secondary in Ruwi secondary school in 2005 *
English language course (level 4)
*Computer training, Office Application course (Windows, Word, Excel & Power Point) Polyglot Institute Oman 2005Computer Software Packages: MS Access, MS Excel, MS Windows, MS PowerPoint, wise vision & internet.
*Foundation level in English from Muscat College in 2011
* 3 semesters in Business Administration Diploma from Muscat collage in 2012
*currently studying Aviation in Ayla Aviation Academy (ATPL-JAA lesion).
Work experience
NAWRAS COUSTMER SERVICE 01Nov2007- Mar2012
-Answering calls.
-Solving costumer’s problems and queries and make them satisfied.
-Handling technical calls.
NARWARS TRAINING AND DEVELOPMENT 01Dec2012- Mar2012
- Worked as a trainer to explain to the new employee about the products and service ,conducting workshops for them and teach them about the standards of the work in Nawras.
NAWARAS SALES SUPPORT 03Nov2008– 30may2009
- worked in Nawras Sales Support as a Quality Control.
-Responsible of checking the quality of services provided to our customers.
-make sure that customer information is recorded to the company’s standard.
-Editing costumer’sinformation’s.
-Reporting monthly bills to sales management’s director.
NARWARS CUSTOMER SERVICE (MNP) 03Feb2008- 05March2008
-Omani Qatari Telecommunications Company "NAWRAS" Muscat, Oman (customer service).
-moved to work for one month in Mobile Number Porting group (MNP) porting numbers from Oman Mobile to Nawras and porting out numbers from Nawras to Oman Mobile.
ACCOUNTENT IN OIFC Septmber2007 - October 2007
-Casher in OIFC Oman investment finance.
-Bill quality check.
-Daily bill reporting.
Sales man in ASHA GROUP August 2006 -September 2007
-Worked as Sales man in turtle’s bookshop in Shangarlia hotels ASHA GROUP COMPANIES.
-Guide the costumers about the best books to buy.
-Handling cash to bank.
-Stock take.
Interests
Traveling
Swimming
Learning new things
Making new relations and friends
Additional Information:
Enthusiastic
Excellent communication
Willing to work in groups
Willing to learn new things
Willing to help people
Able to convince people about his idea.
PERSONAL SKILLS
- A highly adaptable & flexible individual which can work in any place
- Strong Communication and Presentation skills
- Language: Arabic, English and Hindi.
- Full clean driving license.