Module 102;The Residential Insuring Agreement

Certified Residential Property AdjusterCRPA

Part One:Weekend One – Skills and Responsibilities

Module 101;Adjuster Organization

Organizing your work, making first contact, scheduling inspections and logging you activities

Module 102;The Residential Insuring Agreement

Differentiating between ISO vs manuscript or state specific policies. Understanding All Risk, Named Peril or Single Peril and applying ACV vs RCV and mastering Insured to Value and the Coinsurance Penalty

Module 103;Adjuster Math

Mastering the math skills necessary to accurately scope and quantify covered peril damage and applying math to structures

Module 104;Investigation, Evaluation and Scoping

Understanding the difference between estimating and investigation – making sure that all the appropriate claim information is acquired and properly assessed

Part Two:Weekend Two – Wind and Hail

Module 105;Water Intrusion Through Exterior Walls and Roofing

This module defines and identifies when water intrusion is a covered cause of loss and how it applies to the various lines of coverage in a typical residential insuring agreement

Module 106;Identifying Damage to Asphalt Shingles

The student will gain understanding how wind and hail impacts residential asphalt roofing. The student will leave this module with the ability to discriminate between covered damage, manufacture defect, improper installation, age and deterioration and genuine covered peril damage

Module 107;Siding, Fascia and Gutters

Wind and hail damage more than roofing. A thorough investigation includes a detailed inspection of all exterior surfaces and components of residential structures the adjuster must understand what to look for, how to quantify as well as appraise this damage

Tile, Metal and Flat Roofing Systems

Residential roofing is increasingly become more and more exotic in appearance and material make up this module addresses these roof systems and how wind and hail impact them

Part Three;Weekend Three –Water Claims and Flooring

Module 109;Water Claims and the Insuring Agreement

Damage as a result of water damage is the number one cause of loss after roofing. This module teaches the circumstances and condition necessary for damage resulting from water to be considered covered damage

Module 110;Water Mitigation

According to industry experts the number one cost of loss in residential claims is water mitigation.On completion the student will have a basic understanding of structural drying and the forces that impact its success or failure. This is a MUST HAVE tool in every adjuster’s tool box

Module 111;Carpet and Pad

Carpet is no longer just wool, polyester or nylon. Carpet construction is also critical in understanding how these losses should be handled and the adjuster needs to be prepared to ask the right questions in order to get the right answers

Module 112;Wood, Engineered and Laminate Flooring

Wood or wood appearing products are experiencing huge popularity and the adjuster needs to be able to differentiate between them, whether or not they can be repaired and who to appropriate price damage or replacement. This module will give the adjuster tools and knowledge in how to navigate between them

For more information contact;

Lane Johnson or Lori Bergman

(888) 218-4880