Maindee Festival Crew Briefing

Thankyou for volunteering

We rely on you and the other volunteers to help run the festival. We are grateful for your help, sowe will always try to:

  • respect and listen to your views
  • treat you equally and respectfully and
  • take a flexible and informal approach

You are free to leave at any time. Tell us you are going – don’t just abandon your job!

Purpose of briefing

On Saturday, thousands of people will attend the Maindee Festival street parade and afternoon events at Maindee Primary School. These notes will help you prepare for Saturday and work well as part of our team of volunteers and contactors.

Keeping safe and well

  • Read and signa copy of the Health and Safety Rules (see appendix 2 at back)
  • Give the signed copy to Margaret Went in the office
  • Wear sensible footwear – eg trainers or lightweight boots
  • A hat is good for sun and rain. If sunny bring shades. There’s sunblock in the office
  • You can leave your bag in the Festival Office – don’t bring valuables
  • You are notexpected to deal with any aggression or to get any abuse – report it!
  • Do not drink alcohol before or during your time on duty.
  • Work within you energy levels. Don’t rush around on site.
  • We are a team - so get to know each other, work together, help each other out and follow instructions
  • Drink lots of water and keep you sugar levels up.

Accidents Incidents

  • There are first aiders on the PARADE and by the main stage on the SITE.
  • If you see an accident or an incident (aggression, abuse, risky thing etc) go to the office (by the front door to the school) and fill in a form in the accident/incident report book (see appendix 1)

Timetable

MaindeeSchool / Street Parade
6.00 / gate control starts – stage arrives
7.00 / stage set up – PA arrives
8.00 / Crew breakfast at Community House, Eton Rd – Radios issued
9.00 / signage – gate control – litter bins
stewards in place for traffic control / Parade set up at Rugby Club
10.00
11.00 / traders arrive / pitch
gate counters x 4 exits
12.00 / Parade from Club to School
13.00 / gates open (12.00) traders & bar open (12.30) parade arrives (13.00)
AM opens event (13.00)
site events (13.00 – 19.30)
-
Bar and traders close (19.30)
Main stage events end (20.00) / Clear up at Rugby Club site
14.00
15.00
16.00
17.00
18.00
19.00
20.00 / Clear site of visitors / close gates
Clear site / secure for overnight
21.00

Using Radios

Radios are important and useful. Across the site they help keep everyone in touch with what’s going on and what has to be done. If you do not have a radio, you can ask any radio operator to send a radio message for you.

  • Turn Radio on (on/off and volume control knob on right)
  • Check you are on the right channel (selector knob in middle)
  • Check there is no one already speaking on radio
  • Press radio button and speak: “Radio check”
  • Let go of radio button when you have finished speaking
  • Anyone who hears the radio test can answer: “Check good”
  • Keep you radio turned on.
  • If battery runs out go to the office for a replacement.

TOP TIPS

  • If you don’t know how to use the radio – ask someone to show you
  • Check there’s no-one talking already before you press the radio button
  • Allow a split second after you press the button before starting to talk.
  • Be brief and to the point. Keep the channel open for others to use.
  • Speak directly and clearly into the mike 2-3 inches away from your mouth.
  • Use name of person you are contacting and identify yourself: "Sarah to Jools”
  • Acknowledge you have heard the communication: "This is Jools. Go ahead."
  • Listen to the radio messages – someone may be trying to contact you or there may be urgent instructions being broadcast .

Festival Management Team

What / Who / Responsible for:
Festival / Neil Binnell / Festival management team
Parade / Andy O’Rourke / Parade preparation and delivery
Safety / Raza Sadar / Festival health & safety, radio comms
Site / Alison Starling / Jools Constant / Site infrastructure & structures
Gate Collator / Richard Morgan / Knowing how many people are on site
Security / Marco / Site security / police liasion
School / Colin Nash / School premises, access keys
Bar / Eleanor Hallam / Check 25, bar stock and sales
Traffic / Sarah Rehman / John Hallam / Parade and site traffic management
Waste / Bob Pontin / Site cleanliness, recycling and waste
Stages / events / Pete Rawcliffe / Stages, artists, PA, noise control
Youth Stage / Luke Fussell / Youth stage events at front of school
Garden Stage / Kate Aspinwall / Garden stage performances
Traders / Alison Starling & Jan Baldwin / Trader pitches, ingress, egress, fees
Office / Margaret Went / Volunteers, visitor & artists reception
Police / tbc / Senior Police Officer

Parade helper

Arrive at Rugby Club (entrance in Grafton Rd) no later that 11.00hrs to help Andy O’Rourke and his team of artists get everyone ready so that the parade starts on time at 12.00 midday from the Club grounds. They will then help the parade move safely though the streets to MaindeePrimary School.

  • Wear a yellow tabard – keep an eye out for route obstacles; eg prams, bikes.
  • Stewards should space themselves along each side of the parade.
  • Keep the pace down, it’s not a race!
  • Focus on safety, if you see a potential problem – move it out of the way.
  • Some parade stewards will help support giant figures. If it is windy be ready to lower giant figures to the ground. If in doubt – stop!
  • When the parade has safely arrived, take your yellow jacket to the reception.

Traffic marshal

Help to make sure all the roads are closed promptly when the parade starts, that all signs are in place and that roads re-open when the parade arrives. Arrive at Community House, Eton Rd at 11.00hrs for an essential briefing. You will be issued with safety clothing and then posted at specific points (marked with a cross on the plan below) along the route to make sure that vehicles do not enter the roads that are closed for the parade.

When instructed, close off your allocated road at 11.45 hrs

Redirect traffic that approaches away from parade

Re-openthe road when instructed to do so. (estimated: 13.00hrs)

When the roads are reopen – stack signs off road and return clothing and radio to office at Maindee School.

FESTIVAL SITE

Signing in and out: Please go to to Festival Office (front of school) before you start your volunteer duties. When you have finished, go back and sign out. You are free to sign off for a while, then start again later after you have had a rest. Don’t wear your yellow jacket when you are signed off.
Radios: If you are issued with a radio - don’t leave it lying around. We have to pay the full cost of any missing radios or ear pieces.
Site Evacuation: If there is a major incident on-site or off-site it may be necessary to evacuate the site (ie move everyone off site) or move people away from a dangerous location to a place of safety.
You will be alerted first that we are about to evacuate site or move people.
Make sure exits routes are clear. Don’t start the evacuation on your own!
When we are ready a public announcement will be made from the main stage. Then tell people to slowly make their way to the nearest exit or place of safety. Form up into lines and cordons with arms outstretched to direct people.
RISK: crushes, slips and trampling at gates as people rush to get off site.
ACTION: keep exits and approaches clear - “nice and slow everyone!”
Fire risk: keep an eye out for piles of paper/rubbish near to tents
Lost Children: Check around and only pass a lost child into the care of an adult if the child and you are sure they belong to that person. If you have any doubt, or the child is clearly lost, bring them to the information office.
Injuries: The first aid point is next to the Main Stage. If someone has more serious injuries or illness, stay with them - send someone else to call for assistance - keep people back. Make sure incident form is completed in book in office.
Thieving and vandalism: If you see someone stealing, or damaging anything, do not tackle them on your own. Seek helpand note the person's description. SIA security, police and community safety officers are on duty all afternoon. If someone reports a theft, direct them to the police or the festival office at the front of the school.Make sure they fill out an incident form in book in office.
Vehicle access to school site:All vehicles must stop before they block school gates for instructions. 5mph speed limit on site. Vehicles guided by stewards. Everyone should have a permit to enter the site. Artists vehicles go round side of school into backstage area to park up.
Alcohol: Stewards must not drink or buy alcohol. Visitors can buy alcohol in the bar tent.No glass is allowed on site. Keep an eye out for under-age drinking (ie brought in drinks, or bar drinks being given to minors). Report drunken behaviour. If you have finished work and want adrink - take your yellow jacket off first!

Drugs: If you suspect someone is using or selling illegal drugs, report this to the police immediately.

Rain: If there is heavy rain, the tentsare likely to get very packed with people. You should go to these areas straight away to make sure that they do not get dangerously over-crowded. Try to keep exits open and a gangway into tents to allow people to get out. If areas become very muddy, use straw or cordon area off.

At the end of the afternoon (20.00hrs) : We want to gently clear visitors from the site at this point. This allows traders vehicles to move safely on and off the site. Stragglers should be asked to leave or to help collect litter from the site. There will be lots of kit around at this point – keep an eye out for opportunist thieves.

Your notes:

Appendix 1

Accident/Incident Report Form (Example only)

1) About you, the person filling in this form:

YOUR FULL NAME:……………………………………………………………………
Festival Management / Volunteer / Visitor / Contractor (circle relevant)
YOUR ADDRESS: ………………………………………………………………………

…………………………………………………………TELEPHONE………………….

SIGNATURE...... DATE......

2) About the accident or incident:

WHAT HAPPENED?......
......
......
......
WHEN?: ...... WHERE: ………………......
3)About the person injured or involved in the incident:
FULL NAME:……………………………………………………………………………
Festival Management / Volunteer / Visitor / Contractor (circle relevant)
ADDRESS: ……………………………………………………………………………..

………………………………………………………TELEPHONE......

INJURY DETAILS: ......
CONTINUE YOUR REPORT OVERLEAF IF NECESSARY

For completion by the Safety Officer Only:
Accident/Incident investigated - Yes/No
Written investigation report necessary - Yes/No
Written investigation report completed -Yes/No
RIDDOR reportable - Yes/No. If Yes, date reported......

Appendix 2

Health and Safety Rules for Festival Crew

The purpose of this document is to provide a simple reference for Health and Safety guidance that all crew (stewards, contractors and helpers) at Maindee Festival must adopt. It is intended to better ensure the health and safety of the Festival Crew and others at the event.

You should read this document and sign that you have done so, before starting work at the Festival.

Supervision for activities will be the responsibility of the festival management team. Crew will be advised of how to conduct the required activities by the team member.

You must not interfere with anything provided to safeguard their Health and Safety

You must take reasonable care of your own Health and Safety.

You must ensure you are not under the influence of Alcohol or Drugs (other than prescription drugs).

You should not attempt activities that you are not physically capable of. Managers should be advised of any relevant conditions, and the limitations that it imposes.

You must not use equipment (plant, equipment, vehicles) that you have not been trained to use.

You should take particular care to act responsibly when conducting work at height. This must only be done when instructed to do so, and when the correct instruction has been provided. If working more than 6ft above the ground or a floor a safety harness must be used.

You should take particular care to act responsibly when conducting work that requires moving and handling objects (wear gloves – avoids all lifting).

Stewards should ensure that they wear appropriate protective clothing etc. for activities. For most work no special equipment is required, but the following are items that may be appropriate:

Hard hats in “hard hat” areas. Generally this will be in areas where work is being conducted above – such as around stages when they are being constructed or dismantled.

Gloves – particularly when carrying items with sharp edges (such as fencing panels)

Sun cream should be worn when spending extended periods in the sun.

Ear Plugs should be worn in areas of high noise – such as around amplified music or loud drumming.

Care should be taken in wearing clothing and footwear that will generally avoid risk of injury from sharp or heavy objects etc.

You should take care when working in areas that are poorly lit. If necessary supplementary lighting should be obtained, or work should be continued when there is more light.

If Stewards are attacked or threatened with a view to gaining access to an area of the site, stealing money or goods or for any other reason, they must act in such a way as to minimise danger to themselves.

You should have been made aware of fire procedures and the use of fire extinguishers. Stewards should familiarise themselves with the location of these in their work area and in particular with the different types of fire extinguishers. It should be noted that the primary purpose of fire extinguishers is to assist a safe exit from a fire – and not to attempt to put out a fire completely. Care should also be taken to note what type of fires the different types of extinguishers should be used on.

Any Health and Safety issues or concerns should be reported to management team.

On reading this form completely Stewards should sign that they have done so, and that they will abide by the statements within it.

The complete Health and Safety Policy for the event and our Employer Insurance details are available for inspection at the Festival Office at any time.

Signed:

Name (print):

Date:

Your mobile number:

Your e:mail address:

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