Leading Change and Organizational Renewal Workshop
XYZ Corporation
“Solving Today’s Problems”
KEY ASSUMPTIONS
· Company-wide scope
· Audience composed of interdependent work groups
· Timing for several modules must be flexible
DAY 1
9:00-9:15 AM INTRODUCTIONS AND SESSION OBJECTIVES
9:15-9:45 AM GUNFIRE AT SEA
· “Gunfire at Sea” video, broken up by discussion of lessons about leading change
· Discussion of experience with change at XYZ
· Senior Leaders address major perceived obstacles to change surfaced in discussion
9:45-9:50 AM INTRODUCTION TO LCOR
· Quick introduction to “The Problem Solving Process”
9:50-11:00 AM SMA CASE STUDY
11:00-11:20 AM BREAK
11:20-12:30 PM SETTING STRATEGIC DIRECTION – XYZ
· Presentation of XYZ’s strategic analysis in LCOR format
- Environment
- Resources
- History
- Strategy
- Objectives
- Vision
12:30-1:30 PM LUNCH
1:30-2:15 PM GAP ANALYSIS
· Senior Leaders present preliminary overall gap analysis for XYZ
2:15-2:45 PM GAP ANALYSIS – BREAKOUT GROUPS or BUZZ GROUPS
· Work groups review XYZ gap analysis and raise relevant questions and issues
DAY 1 (continued)
2:15-2:45 PM FINAL GAP ANALYSIS – XYZ
· Senior Leaders respond to questions and issues raised by work groups
· Senior Leaders adjust (if necessary) and endorse final gap analysis
2:45-3:05 PM BREAK
3:05-4:05 PM GAP ANALYSIS – WORK GROUP BREAKOUT GROUPS
· Work groups “cascade” XYZ gap analysis and identify work-group-based gaps
· Work groups prioritize gaps
4:05-5:00 PM INTEGRATED GAP ANALYSIS
· Work groups present gap analyses to other groups and to Senior Leaders
· Senior Leaders discuss and endorse integrated gap analysis or defer decision to next morning pending evening review
DAY 2
9:00-9:30 AM INTRODUCTION TO ROOT CAUSE ANALYSIS
· Review of LCOR approach to root case analysis
· Discussion of example – preferably from XYZ
9:30-11:00 AM ROOT CAUSE ANALYSIS – BREAKOUTS
· Work groups build on previous day’s gap analyses to identify and prioritize root causes
· Note: breakout teams might be cross-functional (vs. based on work groups) depending on the nature of the gaps
11:00-12:00 PM INTEGRATED ROOT CAUSE ANALYSIS
· Breakout teams present prioritized root cause analysis to other groups and to Senior Leaders
· Senior Leaders discuss and endorse integrated root cause analyses or defer decision to immediately after lunch pending lunchtime review
12:00-1:00 PM LUNCH
1:00-2:10 PM CASE STUDY – LEADING CHANGE
[Focus of case pending further discussions]
DAY 2 (continued)
2:10-3:30 PM ACTION PLANNING – BREAKOUTS
· Work groups develop action plans to address prioritized root causes
3:30-4:30 PM INTEGRATED ACTION PLANS
· Breakout teams present action plans to other groups and to Senior Leaders
· Senior Leaders discuss and endorse integrated action plans
4:30 PM- SESSION DEBRIEF AND CONCLUDING REMARKS
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