Development Methodology
Kickoff – The kickoff marks the formal start of the project.
- understand the key projectrequirements and evaluation parameters.
- hand over reference material,
- introducing teams
- sharing project plan
- management processes
- Who is the SME
- review turnaround times
- communication protocol
- status reports
Prototype –
- Envisioning the learning solution
- creating templates for production
- programming the base engine
Learning/Instructional Design (ISD) & Storyboarding –
- Conceptualizing the instructional strategy,
- creatingtraining content outline based on the training objectives specified by the client,
- creating training storyboards
Media Creation Phase–Visualizing and creating media such as
- graphics
- animations
- simulations
Construction –
- Integrating storyboard and media within the user interface,
- programming of the pages,
- creating of interactive elements
Internal Review – Reviewing the training program for quality assurance and mapping it to quality standards
QA Fixes – Fixing issues arising from internal review
Delivery - Delivering learning modules to the client for review
Deliverables
Kickoff –
- Use the Client First Contact Sheet to help organize and conduct the Kickoff meeting(revise)
- Create a high level project plan that includes
- Dates
- Resources
- Tasks
- People
- Follow-up Meetings
Prototype –
- High level designs that reflect the look of the template
- Flow chart for course
- How it will interact with Blackboard
- Enrollment options
- Assessment options
- Reporting options
Instructional Design –
- Instructional Strategy Document outlines the contents in a hierarchical manner, explicitly stating objectives, and the depth and breadth at which the subject will be covered.
- Describe the overall learning approach
- Identify instructional media choice
- Cluster and sequence objectives
- Describe course exercises, activities, and assessments
- ISD is reviewed by the SME for technical accuracy
- Storyboarding begins with the finalization of ISD. This includes the textual content of each frame and inputs for graphic/simulation visualization.
- The script is reviewed SME for technical accuracy
- Work on media creation (graphics, simulations etc.) starts with the finalization of storyboard.
Graphics –
- Create the A/V resources required by the Storyboard
- Develop the Captivate/Articulate/Camtasia files required by the Storyboard
Construction –
- Merge the content elements into a single file
- Upload the file into the TSS Content Collection
- Create the course elements in the TSS
- Establish the interaction within the TSS course
Internal Review –
- Turn the course over to the designated Quality Assurance person on the TSS team to review for
- accuracy
- functionality
- quality
Fixes –
- Submit results of Internal Review to the project Lead Developer
- Lead Developer fixes all issues
- Internal Review is conducted to assure all fixes are applied and new breaks did not occur
Delivery –
- Turn over the final product to the client for their User Acceptance Testing
- Lead Developer addresses any issues that may arise from UAT
- QA cycle begins again
- Post UAT Acceptance Document is signed
ADDIE
Analyze – Design – Develop – Implement - Evaluate
Analyze
Questions that Drive the Analysis
When you start your project with a training needs analysis, you collect critical information about business needs, learners' capabilities, and course content. Here are some of the questions that a training specialist may ask during the ADDIE analysis phase:
- What are the business needs driving this training project?
- What are the goals and objectives for this training project?
- How will you define success for both the learner and the project?
- How will you measure that success?
- Who is the intended training audience?
- What do the members of the learning audience already know?
- What do they need to learn?
- What resources are already available?
A Sample Discovery Process
During the discovery process, training specialists might ask the client for the following resources:
- Technical specifications and user guides for the product
- The existing classroom training materials
- Survey results and learner feedback from the instructor-led course
- Memos and paperwork about the training project
- Images (the client's corporate logo, photos of the product, etc.)
- Brand manual and/or e-learning style guide
- Technical specifications for the client's e-learning platform
Define the Process
Guide the discussion and encourage the participants to address the tough questions:
- Is the proposed goal realistic?—neither too high nor too low
- Will the project have enough time for development and implementation?
- What internal elements will need to support the project?
- Have those elements been committed to the project?
Create an Instructional Analysis
- Cover all information and steps that learners will need to know
- Exclude information that learners already know
- Exclude information that learners don't need to know
- Think like a user
Write a Learning Objective
- An observable task that a learner will be able to perform at the end of the course
- The conditions utilized to perform the task
- The criteria that will be used to measure a learner's success
Design
Steps in the Instructional Design Phase
There are basically three steps in the instructional design phase:
- Plan the instructional strategy
- How will course material be grouped and sequenced?
- Step-by-step
- Part-to-whole
- Whole-to-part
- Known-to-unknown
- General-to-specific
- What instructional methods and tactics will be used to present material?
- Group discussions
- Modeling
- Scenarios
- Mnemonics
- Drills
- Applied practice
- How will assessments measure a learner's success?
- The course's assessments should measure a learner's progress towards each of the learning objectives.
- The types of assessment must fit the learning objective.
- Select the course format
- Instructor-led courses
- Paper-based self-study materials
- Synchronous e-learning
- Asynchronous e-learning
- Job aids
- Write the instructional design document
- Describe the overall learning approach
- Identify instructional media choices
- Cluster and sequence objectives
- Describe course exercises, activities, and assessments
Develop
- Create a prototype
Course Format / A Possible Prototype
Classroom Training Led by an Instructor / Sample pages (templates) from the learner and instructor guides
E-learning (CBT and WBT) / Storyboards that show text, images, layout, animations, and voiceover instructions
Blended Learning / Samples pages and storyboards
Web-based classroom / Sample pages from the learner and instructor guides
Job Aids / Mockup that shows the design and layout
- Develop the course materials
- Does this material meet the learning objectives?
- Will the material work in the classroom?
- Conduct a tabletop review
- Lead Developer and SME participate
- Is the content accurate?
- Is the content complete?
- Run a pilot session
- Measure the amount of time learners need for each module and activity
- Check learners' engagement with the material
- Detect points where material may be too easy/too difficult
- Confirm that learners understand the instructions for activities and exercises
- Evaluate the flow and balance of the course
- Test how well learners achieve the course's stated learning objectives by the end of the course
- Validate the course assessment tools
- Collect feedback from learners about the course
- Locate points where the course should be revised
Implement
- Course Delivery Issues
- Establish the timetable for the course rollout
- Schedule the courses, enroll learners, and reserve classrooms
- Notify learners and their supervisors about the course
- Select trainers and prepare them with a custom train-the-trainer
- Arrange for the printer to deliver course workbooks to the class site
- Ensure all sites will have internet-ready computers and arrange for laptops to be shipped when necessary
- Manage travel and expenses for the trainers and/or learners
Evaluate
- Do learners like the course?
- Do learners achieve the learning objectives at the end of the course?
- Do the learners change their behaviors in the workplace?
- Does the course help the company achieve its business goals?