INTERBANK GIRO APPLICATION FORM

New Application Change of Bank Account

Please complete PART 1 and return the original form to iTalkBB Singapore Pte Ltd

Part 1: For Applicant's Completion (fill in the spaces indicated with a Ö )
Ö Date of Application:
/ Ö To: Name of Bank / Finance Company:
Ö iTalkBB Customer Name: / Ö Bank Branch:
Ö iTalkBB Customer Address: / Ö iTalkBB Account Number:
SA______

(a)  I/We hereby instruct you to process iTalkBB Singapore Pte Ltd's instructions to debit and credit my/our account.

(b)  You are entitled to reject iTalkBB Singapore Pte Ltd's debit instruction if my/our account does not have sufficient funds and charge me/us a fee for this. You may also, at your discretion, allow the debit even if this results in an overdraft on the account and impose charges accordingly.

(c)  This authorisation will remain in force until terminated by your written notice sent to my/our address last known to you or upon receipt of my/our written revocation through iTalkBB Singapore Pte Ltd.

Ö Bank Account Holder’s Name: Ö My Contact (Tel/Mobile) No:

______

Ö Bank Account Number: Ö My/Our Company Stamp/Signature(s)/Thumbprint(s):

______

(As in Bank/Finance Company's records)

*Note: For thumbprint(s), please go to the Bank’s respective branch with your identification document(s).

Part 2: For iTalkBB Singapore's Completion
Bank / Branch / iTalkBB Bank Account No. / iTalkBB's Customer Account No.
7 / 3 / 7 / 5 / 0 / 0 / 1 / 3 / 0 / 1 / 3 / 0 / 0 / 5 / 6 / 0 / 3
Bank / Branch / Account No. to be Debited / Credited
Part 3: For Bank / Finance Company's Completion
To: iTalkBB Singapore Pte Ltd

This application is hereby REJECTED (please tick) for the following reason(s):

[ ] Signature/Thumbprint # differs from Bank's/Finance Co's records [ ] Wrong account number

[ ] Signature/Thumbprint # incomplete/unclear # [ ] Amendments not countersigned by customer

[ ] Account operated by signature/thumbprint # [ ] Others (please specify): ______

______

Name Of Approving Officer Bank’s Authorised Signature Date

GIRO: FREQUENTLY ASKED QUESTIONS

GIRO is a convenient, cashless mode of payment. To help you better understand the GIRO payment method, the following are some answers to the most frequently asked questions:

Q1: How do I get started?

Complete the parts marked with Ö in the GIRO application form, sign and pass it to us.

Q2: How long do I need to wait before my GIRO arrangement is effective?

Usually it takes between 7 to 21 working days. We will send you a notification email once your GIRO application is approved. And you shall find the statement “amount to be deducted from your account on dd/mm/yyyy” appears on your bill.

Q3: Can I arrange for another party to effect the GIRO arrangement through his/her bank account or pay for another party?

Yes, you can by stating his/her name and address, and the iTalkBB customer account number on the GIRO form. The only thing you need to make sure is: the signature of bank account must be the same as the bank’s record for that bank account’s holder.

Q4: When will the GIRO deduction be made?

A deduction will only be made from your bank account on the 3rd working day from the date we email you the bill. The amount deducted will be reflected in your bank statement and monthly bills.

Q5: What happens if there are insufficient funds in my bank account?

We will send you an email to inform you the failed deduction. You should put in more funds into your bank account as soon as possible because we’ll be doing another deduction attempt in the next 5 days. Please remember to maintain sufficient funds in your bank account for the subsequent bills. We will terminate your GIRO if we are unable to make GIRO deductions after 5 failed attempts. Please note that some banks do charge a service fee for unsuccessful GIRO deduction due to insufficient funds.

Q7: Can I stop GIRO payment?

Yes, you can by sending iTalkBB a GIRO termination notice form. This form is available on our website. But you will need to give us up to 30 working days to process your request. During this processing time, please continue to maintain sufficient fund in your account and pay through GIRO.