HOME & COMMUNITYPolicy No.: PM-9-70

SUPPORT SERVICESNEW: Dec/04

--OF GREY-BRUCE--Revised: May 2017

Page: 1 of 1

SECTION: PROGRAM MANUAL

TOPIC: HOUSEKEEPING PROGRAM

POLICY TITLE: FORMAL TRAINING FOR HOUSEKEEPERS (HEALTH & SAFETY)

POLICY STATEMENT

Housekeepers work in unsupervised private residences and may encounter situations that present a hazard to the client or themselves. In order to protect themselves and the client, all Housekeepers will receive formal training through Surge Learning within the first three months of employment. Yearly training is provided including CPR and CPI.

PROCEDURE

  1. Training through Surge Learning will be provided to Housekeeping staff within the first three months of employment. CPR/CPI training will be provided on an annual basis. Employees will sign an acknowledgement that they received this training which will be kept in their personel files. Additional training and refreshers will be provided as deemed necessary by the Team Leader Housekeeping.
  1. Housekeepers will be instructed to wear appropriate clothing, safe footware (closed toe and heel inside shoes), rubber gloves, safety glasses when necessary and to avoid the use of personal fragrances. Disposable gloves will be provided by HCSS and will always be worn when working in areas or with material which may have been in contact with bodily fluids. It may be necessary to wear a face mask and/or disposable gown when working with a client who is contagious. Proper instructions and equipment will be provided under these circumstances.
  1. All Housekeepers will be informed of their right to refuse unsafe work by the Team Leader Housekeeping. If the Housekeeper refuses to perform a task they must complete an incident report and forward to theTeam Leader. If the Housekeeper believes that there is iminent risk of injury to themselves or the client they must contact their Team Leaderimmediately. All work refusals due to unsafe working conditions will be investigated by the Team Leader and a staff member of the Joint Health & Safety Committee (JHSC).
  1. As part of the housekeeping orientation process, the difference between a nuisance, unpleasant situation or circumstance and a health risk or hazard will be explained. Health risks and hazards are listed and regulated by agencies, such as the Ministry of Labour, Public Health Unit and Ministry of Health. Unless there are extenuating circumstances, Housekeepers will not refuse work due to a situation that does not present a health risk/hazard.

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