Attached is a list of resources obtained from a variety of sources, which may be of assistance to your family or someone you know.
La siguiente es una lista de recursos, obtenidos de una variedad de fuentes, que pueden ser de asistencia para su familia o para alguien que conozca.
1
10/2007
Action for Boston Community Development, Inc.
Child Care Choices of Boston is an affiliate of ABCD, Inc. As the largest human services agency in New England, ABCD manages downtown sites and centers in all of Boston’s neighborhoods providing Head Start, child care, housing, education, job-training, welfare-to-work, foster grandparent and other critical programs offering self-help and empowerment to low-income Boston residents and neighborhoods.
ABCD Area Planning Councils (APAC’s) and NeighborhoodServiceCenters (NSC’s)
- These organizations offer a wide range of services including fuel assistance, HeadStarts, drug referral programs, computer training, assistance with job training and housing, immigration counseling, and much more.
- To learn more about the specific services offered at an APAC/NSC or an affiliate near you, contact the program directly:
Allston/Brighton APAC
143 Harvard AvenueBoston, MA02134
617-783-1485
Asian American Civic Association
200 Tremont StreetBoston, MA02111
617-426-9492
BostonHispanicCenter
178 Tremont StreetBoston, MA02111
Dorchester NSC
110 Claybourne StreetDorchester, MA02124
617-288-2700
East Boston APAC
21 Meridian StreetEast Boston, MA02128
617-567-8857
Independent Living Program
110 Claybourne Street
Dorchester, MA02124
617-288-9431
Jamaica Plain APAC
753 Centre StreetJamaica Plain, MA02130
617-522-4250
Jamaica Plain APAC
295 Centre StreetJamaica Plain, MA02130
617-522-8530 /
J.F.KennedyCenter
27 Winthrop StreetCharlestown, MA02129
617-241-8866
MattapanFamilyServiceCenter
535 River StreetMattapan, MA02126
617-298-2045
North End/West End NSC
Villa Michelangelo
1 Michelangelo StreetBoston, MA02113
617-523-8125
Parker Hill/Fenway NSC
714 Parker StreetRoxbury, MA02121
617-445-6000
RoxburyMultiServiceCenter
317 Blue Hill AvenueRoxbury, MA02121
617-541-0186
South Boston APAC
424 West BroadwaySouth Boston, MA02127
617-269-5160
South End NSC (SNAP)
554 Columbus Avenue
Boston, MA02118
617-267-7400
Women’s Service Club
464 Massachusetts AvenueBoston, MA02118
617-262-3935
Other Resources for Child Care
National Association of Child Care Resource & Referral Agencies (NACCRRA)
1319 F. Street, NW
Suite 500
Washington, DC20004-1106
Phone:202-393-5501
Fax:202-393-1109
NACCRRA's office hours are 8:30 a.m. to 5:00 p.m. Eastern Standard Time (EST).
- As the national network of community based CCR&Rs, NACCRRA gives voice to the child care needs of families and communities.
- Explore Child Care Aware™ and find the resource and referral agency serving your area.
College Student Employment Services
- These services may be able to refer you to college students looking to provide in-home child care to families (non-licensed providers).
- As with all childcare providers, it is essential that you interview the applicant and assess whether this person will make a good sitter for your family.
HarvardUniversity Student Employment: / (617) 495-2585
BostonUniversity: / (617) 353-3594
LesleyCollege: / (617) 349-8550
Mount IdaCollege: / (617) 969-7000
Pine Manor: / (617) 731-7108
TuftsUniversity: / (617) 627-3573
WheelockCollege: / (617) 734-5200, ext. 190
Parents in a Pinch
(617) 739-5437
- Provides childcare on a short notice.
Sittercity.com
- Sittercity.com is an online service for connecting parents with college sitters.
- Sittercity can also handle child care for events and parties and has programs for corporate partners and college career services offices.
Sitters For Events
P.O. Box 1355
Boston, MA02106
617-825-6495
- Offers a variety of services to meet your needs
- These “sitters” are not OCCS licensed providers. You should contact the agency directly for more information about their qualifications.
Support for parents, grandparents and all types of families
Parental Stress Hotline
1 (800) 632-8188
24 hours, 7 days
- Provides support and referrals for parents with children of any age, as well as for other family members, caregivers, friends and relatives.
Grandparents Raising Grandchildren
1 (800) 727-7750
- Referrals to support groups for grandparents raising their grandchildren
- Free resource directory
Massachusetts Association of 766 Approved Private Schools
To obtain the MAAPS directory of member schools, please call:(781) 245-1220
Massachusetts Mothers of Twins Association
(781) 646-TWIN
- Provide referrals to support groups and programs for parents with multiple births.
United Way Parent Line
(617) 421-1789
- Provides information on parenting, child development, child behavior, mental health, health & nutrition, and school issues.
Tough Love
1 (800) 333-1069
- Parental self-help groups to deal with children’s difficult behavior
Parents Helping Parents
1 (800) 882-1250
Alliance For Young Families
(617) 482-9122
- Support services for young teens.
Informed Families
(305) 856-4886 or
Teen Crisis Hotline
1 (800) 999-9999
Parents without Partners
(508) 872-9283
Step Family Associates:
(617) 731-5767
Gay/Lesbian Families Help Line
(617) 267-9001
Parents & Friends of Lesbian and Gays
(617) 547-2440
Children’s Health and Safety
The Asthma and Allergy Foundation of America
(617) 965-7771
SIDS (Sudden Infant Death Syndrome) Alliance
1 (800) 221-SIDS or
American Lung Association
1 (800) 586-4872 or
Brain Injury Association
1 (703) 236-6000 or
AmericanAcademy of Family Physicians
1 (800) 274-2237 or
American Public Health Association
1 (202) 777-APHA or
American Association for World Health
1 (202) 466-5883
AmericanAcademy of Pediatrics
1 (800) 433-9016, ext. 7871 or
Prevent Blindness America:
1 (800) 331-2020 or
National Organization for Rare Diseases
1 (203) 746-6518
- Maintains database on hundreds of rare diseases.
- Provides networking opportunities for parents of children with rare diseases or disorders.
Burn Prevention Foundation:
1 (610) 481-9810 or
National Youth Sports Safety Foundation
(617) 277-1171 or
Consumer Product Safety Commission
1 (800) 638-2772 or
National Fire Prevention Association
(617) 984-7275 or
Buckle Up Hotline
1 (800) 443-SAFE
- Provides information on child safety and locations of car seat loan programs
- Takes reports of improperly restrained children and follows up with information packets.
Massachusetts Passenger Safety Program
1 (800) 227-7233
Monday-Friday, 9:00 a.m.-5:00 p.m.
- Provides Information & Education on child and adult motor vehicle occupant protection
- Technical assistance to groups and individuals.
League of American Bicyclists
1 (202) 822-1333 or
NationalSchool Transportation Association
1 (703) 684-3200 or
National Drugged and Drunk Driving (3D) Prevention Month Coalition
1 (202) 452-6004 or
Child Protection Services
Child Abuse and Neglect Hotline:
1 (800) 792-5200
Open 24 hours a day, 7 days a week.
- Hotline provides information and referrals for DSS from 9:00 a.m.- 5:00 p.m.
- Crisis hotline for DSS is open after hours. It is primarily used to file 51A reports.
Children’s LawCenter(Located in Lynn, MA)
(781) 581-1977
Child At Risk Hotline (Department of Social Services)
1 (800) 792-5200
Bridge Over Troubled Waters (Runaway Hotline)
(617) 423-9575
National Runaway Switchboard
1 (800) 621-4000
Open 24 hours a day, 7 days a week.
- Helps children find shelter.
- Contacts parents or finds social service agency for protection.
- Staffed by young volunteers; this hotline is primarily for children.
Department of Education Complaint Management
1 (800) 388-3300, ext. 496
Department of Social Services (Child Protection Information)
(617) 727-0900
Department of Social Services Omsbudman (Complaints/Concerns)
(617) 727-0900, ext. 530
Disabled Abuse Hotline
1 (800) 426-9009
Office for Civil Rights
Discrimination Complaints – Education:(617) 223-9662
Discrimination Complaints – Health:(617) 565-1340
Children with Special Needs
Division for Special Needs
1 (800) 882-1435
- For families and providers from anywhere in the Commonwealth who need information and/or referral assistance concerning children with special health care needs.
C.H.A.D.D.(Children and Adults with Attention Deficit Disorder)
1 (800) 233-4050
Massachusetts Network of Information Providers
1 (800) 642-0249 or
Commission for the Deaf and Hard of Hearing
1 (800) 882-1155 or 1 (800) 439-2370
Monday-Friday, 8:45 a.m.- 5 p.m.
Massachusetts Office on Disabilities:
1 (800) 322-2020
Monday- Friday, 9:00 a.m.- 5:00 p.m.
- Advocacy information and referral service for people with all kinds of disabilities
NationalInformationCenter for Children and Youth with Disabilities
1 (800) 695-0285
Tourettes Syndrome Association
(617) 277-7589
Eric Clearinghouse on Disabilities and Gifted Education
1 (800) 328-0272
Asperger’s Association (Autism Spectrum)
(617) 964-6860
Autism Society of America
1 (800) 328-8476
AutismSupportCenter
1 (978) 777-9135
- Resource and referrals for families
Needs Advocacy Network
(617) 928-0002, ext. 3
- List of for-free special education advocates
Attention Deficit Information Network (Parent Support Network)
(781) 455-9895
Collaborative Assessment Program
(617) 227-2925
- Call for information on eligibility or to find the nearest program.
- Provides 30-day assessment for children whose behaviors place them at risk for out-of-home placement.
- A joint program of the Department of Mental Health and Social Services
DisabilityLawCenter
(617) 723-8455
- Information and free legal assistance provided to people with disabilities
Family Ties
1 (800) 905-TIES
- Information and support network for parents of children with special health care needs.
International Dyslexia Association
1 (800) 222-3123
- Information and request line
Learning Disabilities Association of Massachusetts
(781) 891-5009
- Attention Deficit Disorder information network with local support groups for parents with children who are diagnosed with ADD.
Adoption Services
Adoption Crossroads: (Post-Adoption Support Services)
1 (800) 972-2734
Adoptive Families Together
(781) 749-1106
Special Adoption Family Services
(617) 572-3678
- Information, Family Support, Referrals)
Massachusetts Adoption Resource Exchange
1 (800) 882-1176
Catholic Charities Adoption Program
(617) 625-1920
Open Door Society
1 (800) 932-3678
AIDS/HIV
Aids Hotline
1 (800) 235-2331
Monday-Friday, 9:00 a.m.- 5:00 p.m., Saturday, 10:00 a.m.- 2:00 p.m.
- Provides Information & Referral for treatment, support, counseling, and education.
- Anonymous testing sites (Spanish and English)
American Association For World Health
1 (202) 466-5883
- Sponsors World AIDS Day
Arts & Recreational Programs
Boy Scouts of America
(617) 522-4000
- Offers enrichment and development programs for boys 7-20 years of age.
Girl Scouts of America
(617) 482-1078
- Offers enrichment and development programs for girls 6-17 years of age.
Brookline Adult and Community Education Program
(617) 730-2700
- Offers a diverse selection of programs for children.
The Museum of Science, Boston
(617) 589-0303
- Offers parent/child computer courses for five-week periods.
Boston Public Library
(617) 536-5400
- Offers tutoring, copies of learning standards, and required books for each grade.
Boston Children’s Museum
(617) 732-2501
Open Tuesday-Sunday, 1:00 p.m.- 5:00 p.m., Fridays until 9:00 p.m.
Museum of Fine Arts
(617) 267-9300, ext. 300
Museum of Science/Computer Museum
(617) 723-2500
Franklin Park Zoo
(617) 442-2002
The BrooklineMusicSchool
(617) 227-4593
- Offers private and group lessons for all ages.
Charles RiverGymnasticsAcademy
(617) 469-4911
ElmaLewisSchool of Fine Arts
(617) 442-8014
- Division of the NationalCenter of Afro-American Artists
- Classes in fine arts, dance, drama, and music
P.B.&J. Dance Company
(617) 738-PNUT
Boston Police Domestic Violence Detectives
Area A-140New Sudbury Street
Boston, MA02114
Covers Downtown, Charlestown, North End, and Chinatown
(617) 343-4807
Area B-2135
Dudley Street
Roxbury, MA02119
Covers Roxbury & North Dorchester
(617) 343-4809
Area C-1140
Gibson Street
Dorchester MA 02122
Covers Dorchester area
(617) 343-4786
Area D-47
Warren Avenue
Boston, MA02116
Covers South End, Back Bay & Fenway
(617) 343-4811 / Area A-77
Paris Street
East Boston, MA02128
Covers East Boston
(617) 343-4809
Area B-31165
Blue Hill Avenue
Dorchester, MA02124
Covers Dorchester & Mattapan
(617) 343-4810
Area C-6101
West Broadway
South Boston, MA02116
Covers South Boston
(617) 343-4786
Area D-14301
Washington Street
Brighton, MA02135
Covers Brighton & Allston
(617) 343-4812
Area E-517087
Centre Street
West Roxbury, MA02135
Covers West Roxbury, Roslindale & Jamaica Plain
(617) 343-4813
Area E-181249
Hyde Park Avenue
Hyde Park, MA02136
Covers Hyde Park and Mattapan
(617) 343-4814 / Area –133345
Washington Street,
Jamaica Plain, MA02130
Covers Jamaica Plain & Roxbury
(617) 343-5630
Boston Public Schools Parent Information Centers (PICs)
The PIC can help you choose a school, register for school, address concerns about transportation, and anything you may want to ask before or after your child enters school. They are open Monday- Friday, 8:30 a.m.- 5:00 p.m.
East Zone1216 Dorchester Avenue, Dorchester
Dorchester
(Near Fields Corner, behind Burger King)
(617) 635-8015 / North Zone
26 Court Street
4th Floor, Downtown Boston
(Near State Street MBTA Station)
(617) 635-9010
West Zone
515 Hyde Park Avenue
Roslindale (Near Cummings Highway)
(617) 635-8040 / Multilingual Center
55 Malcolm X Boulevard
Roxbury (In Madison Park Complex)
(617) 635-6547
Cancer
Cancer Information Service
1 (800) 422-6237
Dental
Massachusetts Dental Society
1 (800) 342-8747
Monday-Friday, 9:00 a.m.- 5:00 p.m.
- List dentists available in various areas. Also offer referrals for children with special needs.
Department of Transitional Assistance (Formerly WELFARE)
To locate the DTA office serving your area, go to:
For emergency assistance, contact: 1 (800) 445-6604 (for clients) or 1 (800) 249-2007 (for non-clients)
Client Services Hours: Monday-Friday, 9:00 a.m.- 5:00 p.m.
- Questions on eligibility guidelines for the public welfare programs TAFDC and Food Stamps
- Emergency assistance for the elderly, disabled, and children: (Mass Health)
Domestic Violence
Domestic Violence may be physical or verbal abuse. If you are exposed to any type of abuse, please call 9-1-1 immediately. Listed below are IMPORTANT phone numbers and addresses:
Police Emergency: / 9-1-1Domestic Violence Unit: / (617) 343-4350
Battered Women’s Hotline: / 1 (800) 992-2600
Early Intervention
Early Intervention in Massachusetts is a statewide, integrated, developmental service available to families of children between birth and three years of age. Children may be eligible for EI if they have developmental difficulties due to identified disabilities, or if typical development is at risk due to certain birth or environmental circumstances. EI provides family-centered services that facilitate the developmental progress of eligible children. EI helps children acquire the skills they will need to continue to grow into happy and healthy members of the community.
Bay Cove Early Intervention Program1394 Dorchester Ave
Dorchester, Ma 02122
Phone Number 617-371-3010
Fax: 617-371-3044 / Boston EI for Children and Families
77 Warren Street
Brighton, MA02135
Phone Number: 617-254-1140
Fax: 617-789-5496
Boston Metro/Thom EI Program
555 Amory Street
Jamaica Plain, MA02130
Phone Number: 617-383-6522
Fax: 617-383-6520 / Children’s Community EI Program
75 Bickford Street
Jamaica Plain, MA02130
Phone Number: 617-971-2470
Fax: 617-971-2490
Dimock Early Intervention Program
55 Dimock Street
Roxbury, MA02119
Phone Number: 617-442-8800
Fax: 617-442-6762
Resources for the ELDERLY
Department of Elder Affairs
1 (800) 882-2003
- Information/Referrals for anyone over the age of 60
Vista:
(617) 426-0805
- Works with elderly to help them get benefits such as health care, housing, social security, visitation, etc.
Food and Nutrition
WIC (Women, Infant & Children)
(617) 624-6100 or (800) 942-1007
Monday-Friday, 8:00 a.m.-5 p.m.
- Provides nutritious foods, nutrition education, counseling, health care, and social service, and referrals for pregnant and postpartum women, infants, and children under the age of 5.
- Referrals made to local WIC programs and guidelines provided.
Food Stamp Hotline
1 (800) 645-8333
Monday-Friday, 9:00 a.m.- 5:00 p.m.
- Information on eligibility
- Pre-screening service for clients interested in obtaining food stamps,
- Requirements and locations for cashing food stamps are also available.
Food Pantry Network
GraceCommunityChristianCenter
451 Washington Street, Dorchester, MA02124
1-800-645-8333
- By Referral and Appointment only
- Serving the Greater Boston areas
- Some emergency food assistance available to those who qualify
- Hours of service: 8:00am-5:00pm Monday –Friday.
Dorchester House Food Pantry
1353 Dorchester Ave.Dorchester, MA 02124
617-288-3230
- No Referral needed; photo ID is required for services
- Hours of Service: Mondays and Wednesdays 8:00am -10:00am only
Catholic Charities
12 Bicknell Street
Dorchester, MA02121
617-287-1150
- Days of service: Thursdays and Fridays 9:00-5:00pm.
- No Referral needed.
Heat
Heat Assistance Line (Bureau of Energy)
1 (800) 632-8175
Monday-Friday, 8:45 a.m.- 5:00 p.m.
- Resolves situations for people who receive fuel assistance.
ABCD Fuel Assistance Program
(617) 357-6000 Ext. 6606
Homelessness
Massachusetts Coalition for the Homeless
(617) 737-3508
Boston Housing Authority
52 Chauncy Street
Boston, MA02111
Metropolitan Boston Housing
125 Lincoln Street, 5th Floor (South Station)
Boston, MA02111
Metro Listing
(617) 635-3221
BostonCity Hall, Room 966
ABCD/Housing Services
(617) 357-6000, ext. 6647
105 Chauncy Street, 8th Floor
Boston, MA02111
Hospitals
BostonMedicalCenter818 Harrison Avenue
Boston, MA02118
Emergency:(617) 534-4075
Pediatric:(617) 534-4991
FaulknerHospital
1153 Centre Street
Jamaica Plain, MA02130
(617) 522-5800
Brigham & Women’s Hospital
75 Francis Street
Boston, MA02120
(617) 732-5636
(617) 732-6000 / CarneyHospital
1400 Dorchester Avenue
Dorchester, MA02124
(617) 296-4000
MA GeneralHospital
55 Fruit Street
Boston, MA02114
(617) 726-2000
Children’s Hospital
300 Longwood Avenue
Boston, MA02120
(617) 735-6000
Immigration Services (BIA Accredited Agencies in the Boston Area)
1
10/2007
American Red Cross
285 Columbus Ave
Boston, MA02116
Phone 617-375-0700
Year Accredited 9/22/00
Centro Presente
54 Essex Street
Cambridge, MA02139
Phone 617-497-9080
Year Accredited 8/31/84
East Boston Ecumenical Community Council
28 Paris Street
East Boston, MA02129
Phone 617-567-0006
Year Accredited 4/14/99
Latino Health Institute
95 Berkley Street. 6th Fl.
Boston, MA02116
Phone 617-350-6900
Year Accredited 10/22/97
(No longer offer immigration svcs)
LegalServicesCenter
3529 Washington Street
Jamaican Plain, MA02130
Phone 617-522-3003
Year Accredited 12/29/83
Greater Boston Legal Services
197 Friend Street
Boston, MA02114
Phone 617-371-1234
Year Accredited 3/22/93
International Institute of Boston
1 Milk Street
Boston, MA02109
Phone 617-695-9990
Year Accredited 6/20/58
International Rescue Committee (originally out of NYC, in Boston since 1979)
162 Boylston Street, Ste 50
Boston, MA02116
Phone 617-482-1154
Year Accredited 11/20/96
Irish Immigration Center
59 Temple Place
Boston, MA 02111
Phone 617-542-7654
Year Accredited 11/3/00
1
10/2007
Legal Aid Services
Community Legal Counseling Services1 West Street (Basement Level)
Cambridge, MA 02139
617-661-1010
Harvard Legal Aid Bureau
Baker House
1587 Massachusetts Avenue
Cambridge, MA 02138
617-496-2687
VolunteerLawyersAssociationCenter
29 Temple Place, 3rd Floor
Boston, MA 02111
617-423-0648 / Hale & DorrLegalServicesCenter of
HarvardLawSchool
122 Boylston Street
Jamaica Plain, MA02130
617-522-3003
Greater Boston Legal Services
197 Friend Street
Boston, MA 02108
800-323-3205 or 617-371-1234
Children’s Legal Services, Inc
18 Tremont Street, Suite 527
Boston, MA02108
617-227-3232
Medicaid/MassHealth
MassHealthEnrollmentCenter
1-888-665-9993 (TTY: 1-888-665-9997 for the deaf and hard of hearing)
Children’s Medical Security Plan
1 (800) 909-2677
- Health insurance to eligible children 18 and under for primary care
- Limited emergency and prescription drugs.
Mental Health Services
Alliance for the Mentally Ill
(800) 370-9085
Center for Anxiety and Related Disorders at B.U.
(617) 353-9610
Department of Mental Health
(617) 727-5600
Department of Mental Retardation
(617) 727-5608
Department of Mental Health HelpLine
1 (800) 221-0053
- Information & Referrals
Department of Public Health
(617) 624-6000
- Early childhood & special health care needs
Federation of Families for Children’s Mental Health
1 (703) 684-7710
National Association for the Dually Diagnosed (Mental Illness/Mental Retardation)
1 (800) 331-5362
Mental Health Legal Advisors Committee
(617) 338-2345
National Depressive and Manic Depressive Association
1 (800) 969-6642
National Mental Health Association:
1 (800) 969-6642 (Information Line)
Poison Prevention
Poison Information Line
1 (800) 682-9211
- Emergency number for medical advice about drugs, pesticides, and other toxins.
Lead Paint Hotline:
1 (800) 532-9571
24 hours a day, 7 days a week
- Provide information about licensed lead inspectors, home inspection, public education, and screening programs in high-risk communities.
Pregnancy
Healthy Start Pregnancy Hotline
1 (800) 531-2229
Monday-Friday, 9:00 a.m.- 5:00 p.m.
- Assists pregnant women applying for welfare insurance coverage (Health Start or Mass Health)
- Referrals to doctors or nurse midwives, WIC (Women, Infant, & Children) and other services.
Substance Abuse
Mass Substance Abuse Information and Education Help Line
1 (800) 327-5050
24 hours a day, 7 days a week
- Provides Information and Referral for substance abuse services, including crisis intervention & referrals for inpatient/outpatient treatment.
- Also provides referrals on where to go when uninsured.
Smokers Quit Line
1 (800) TRY-TO-STOP
24 hours a day, 7 days a week
- Provides counseling, support and referrals for individuals trying to quit smoking.
Alcoholics Anonymous