Attached is a list of resources obtained from a variety of sources, which may be of assistance to your family or someone you know.

La siguiente es una lista de recursos, obtenidos de una variedad de fuentes, que pueden ser de asistencia para su familia o para alguien que conozca.

1

10/2007

Action for Boston Community Development, Inc.

Child Care Choices of Boston is an affiliate of ABCD, Inc. As the largest human services agency in New England, ABCD manages downtown sites and centers in all of Boston’s neighborhoods providing Head Start, child care, housing, education, job-training, welfare-to-work, foster grandparent and other critical programs offering self-help and empowerment to low-income Boston residents and neighborhoods.

ABCD Area Planning Councils (APAC’s) and NeighborhoodServiceCenters (NSC’s)

  • These organizations offer a wide range of services including fuel assistance, HeadStarts, drug referral programs, computer training, assistance with job training and housing, immigration counseling, and much more.
  • To learn more about the specific services offered at an APAC/NSC or an affiliate near you, contact the program directly:

Allston/Brighton APAC

143 Harvard Avenue
Boston, MA02134
617-783-1485
Asian American Civic Association
200 Tremont Street
Boston, MA02111
617-426-9492
BostonHispanicCenter
178 Tremont Street
Boston, MA02111
Dorchester NSC
110 Claybourne Street
Dorchester, MA02124
617-288-2700
East Boston APAC
21 Meridian Street
East Boston, MA02128
617-567-8857
Independent Living Program
110 Claybourne Street
Dorchester, MA02124
617-288-9431
Jamaica Plain APAC
753 Centre Street
Jamaica Plain, MA02130
617-522-4250
Jamaica Plain APAC
295 Centre Street
Jamaica Plain, MA02130
617-522-8530 /
J.F.KennedyCenter
27 Winthrop Street
Charlestown, MA02129
617-241-8866
MattapanFamilyServiceCenter
535 River Street
Mattapan, MA02126
617-298-2045
North End/West End NSC
Villa Michelangelo
1 Michelangelo Street
Boston, MA02113
617-523-8125
Parker Hill/Fenway NSC
714 Parker Street
Roxbury, MA02121
617-445-6000
RoxburyMultiServiceCenter
317 Blue Hill Avenue
Roxbury, MA02121
617-541-0186
South Boston APAC
424 West Broadway
South Boston, MA02127
617-269-5160
South End NSC (SNAP)
554 Columbus Avenue
Boston, MA02118
617-267-7400
Women’s Service Club
464 Massachusetts Avenue
Boston, MA02118
617-262-3935

Other Resources for Child Care

National Association of Child Care Resource & Referral Agencies (NACCRRA)

1319 F. Street, NW
Suite 500
Washington, DC20004-1106

Phone:202-393-5501

Fax:202-393-1109

NACCRRA's office hours are 8:30 a.m. to 5:00 p.m. Eastern Standard Time (EST).

  • As the national network of community based CCR&Rs, NACCRRA gives voice to the child care needs of families and communities.
  • Explore Child Care Aware™ and find the resource and referral agency serving your area.

College Student Employment Services

  • These services may be able to refer you to college students looking to provide in-home child care to families (non-licensed providers).
  • As with all childcare providers, it is essential that you interview the applicant and assess whether this person will make a good sitter for your family.

HarvardUniversity Student Employment: / (617) 495-2585
BostonUniversity: / (617) 353-3594
LesleyCollege: / (617) 349-8550
Mount IdaCollege: / (617) 969-7000
Pine Manor: / (617) 731-7108
TuftsUniversity: / (617) 627-3573
WheelockCollege: / (617) 734-5200, ext. 190

Parents in a Pinch

(617) 739-5437

  • Provides childcare on a short notice.

Sittercity.com

  • Sittercity.com is an online service for connecting parents with college sitters.
  • Sittercity can also handle child care for events and parties and has programs for corporate partners and college career services offices.

Sitters For Events

P.O. Box 1355

Boston, MA02106

617-825-6495

  • Offers a variety of services to meet your needs
  • These “sitters” are not OCCS licensed providers. You should contact the agency directly for more information about their qualifications.

Support for parents, grandparents and all types of families

Parental Stress Hotline

1 (800) 632-8188

24 hours, 7 days

  • Provides support and referrals for parents with children of any age, as well as for other family members, caregivers, friends and relatives.

Grandparents Raising Grandchildren

1 (800) 727-7750

  • Referrals to support groups for grandparents raising their grandchildren
  • Free resource directory

Massachusetts Association of 766 Approved Private Schools

To obtain the MAAPS directory of member schools, please call:(781) 245-1220

Massachusetts Mothers of Twins Association

(781) 646-TWIN

  • Provide referrals to support groups and programs for parents with multiple births.

United Way Parent Line

(617) 421-1789

  • Provides information on parenting, child development, child behavior, mental health, health & nutrition, and school issues.

Tough Love

1 (800) 333-1069

  • Parental self-help groups to deal with children’s difficult behavior

Parents Helping Parents

1 (800) 882-1250

Alliance For Young Families

(617) 482-9122

  • Support services for young teens.

Informed Families

(305) 856-4886 or

Teen Crisis Hotline

1 (800) 999-9999

Parents without Partners

(508) 872-9283

Step Family Associates:

(617) 731-5767

Gay/Lesbian Families Help Line

(617) 267-9001

Parents & Friends of Lesbian and Gays

(617) 547-2440

Children’s Health and Safety

The Asthma and Allergy Foundation of America

(617) 965-7771

SIDS (Sudden Infant Death Syndrome) Alliance

1 (800) 221-SIDS or

American Lung Association

1 (800) 586-4872 or

Brain Injury Association

1 (703) 236-6000 or

AmericanAcademy of Family Physicians

1 (800) 274-2237 or

American Public Health Association

1 (202) 777-APHA or

American Association for World Health

1 (202) 466-5883

AmericanAcademy of Pediatrics

1 (800) 433-9016, ext. 7871 or

Prevent Blindness America:

1 (800) 331-2020 or

National Organization for Rare Diseases

1 (203) 746-6518

  • Maintains database on hundreds of rare diseases.
  • Provides networking opportunities for parents of children with rare diseases or disorders.

Burn Prevention Foundation:

1 (610) 481-9810 or

National Youth Sports Safety Foundation

(617) 277-1171 or

Consumer Product Safety Commission

1 (800) 638-2772 or

National Fire Prevention Association

(617) 984-7275 or

Buckle Up Hotline

1 (800) 443-SAFE

  • Provides information on child safety and locations of car seat loan programs
  • Takes reports of improperly restrained children and follows up with information packets.

Massachusetts Passenger Safety Program

1 (800) 227-7233

Monday-Friday, 9:00 a.m.-5:00 p.m.

  • Provides Information & Education on child and adult motor vehicle occupant protection
  • Technical assistance to groups and individuals.

League of American Bicyclists

1 (202) 822-1333 or

NationalSchool Transportation Association

1 (703) 684-3200 or

National Drugged and Drunk Driving (3D) Prevention Month Coalition

1 (202) 452-6004 or

Child Protection Services

Child Abuse and Neglect Hotline:

1 (800) 792-5200

Open 24 hours a day, 7 days a week.

  • Hotline provides information and referrals for DSS from 9:00 a.m.- 5:00 p.m.
  • Crisis hotline for DSS is open after hours. It is primarily used to file 51A reports.

Children’s LawCenter(Located in Lynn, MA)

(781) 581-1977

Child At Risk Hotline (Department of Social Services)

1 (800) 792-5200

Bridge Over Troubled Waters (Runaway Hotline)

(617) 423-9575

National Runaway Switchboard

1 (800) 621-4000

Open 24 hours a day, 7 days a week.

  • Helps children find shelter.
  • Contacts parents or finds social service agency for protection.
  • Staffed by young volunteers; this hotline is primarily for children.

Department of Education Complaint Management

1 (800) 388-3300, ext. 496

Department of Social Services (Child Protection Information)

(617) 727-0900

Department of Social Services Omsbudman (Complaints/Concerns)

(617) 727-0900, ext. 530

Disabled Abuse Hotline

1 (800) 426-9009

Office for Civil Rights

Discrimination Complaints – Education:(617) 223-9662

Discrimination Complaints – Health:(617) 565-1340

Children with Special Needs

Division for Special Needs

1 (800) 882-1435

  • For families and providers from anywhere in the Commonwealth who need information and/or referral assistance concerning children with special health care needs.

C.H.A.D.D.(Children and Adults with Attention Deficit Disorder)

1 (800) 233-4050

Massachusetts Network of Information Providers

1 (800) 642-0249 or

Commission for the Deaf and Hard of Hearing

1 (800) 882-1155 or 1 (800) 439-2370

Monday-Friday, 8:45 a.m.- 5 p.m.

Massachusetts Office on Disabilities:

1 (800) 322-2020

Monday- Friday, 9:00 a.m.- 5:00 p.m.

  • Advocacy information and referral service for people with all kinds of disabilities

NationalInformationCenter for Children and Youth with Disabilities

1 (800) 695-0285

Tourettes Syndrome Association

(617) 277-7589

Eric Clearinghouse on Disabilities and Gifted Education

1 (800) 328-0272

Asperger’s Association (Autism Spectrum)

(617) 964-6860

Autism Society of America

1 (800) 328-8476

AutismSupportCenter

1 (978) 777-9135

  • Resource and referrals for families

Needs Advocacy Network

(617) 928-0002, ext. 3

  • List of for-free special education advocates

Attention Deficit Information Network (Parent Support Network)

(781) 455-9895

Collaborative Assessment Program

(617) 227-2925

  • Call for information on eligibility or to find the nearest program.
  • Provides 30-day assessment for children whose behaviors place them at risk for out-of-home placement.
  • A joint program of the Department of Mental Health and Social Services

DisabilityLawCenter

(617) 723-8455

  • Information and free legal assistance provided to people with disabilities

Family Ties

1 (800) 905-TIES

  • Information and support network for parents of children with special health care needs.

International Dyslexia Association

1 (800) 222-3123

  • Information and request line

Learning Disabilities Association of Massachusetts

(781) 891-5009

  • Attention Deficit Disorder information network with local support groups for parents with children who are diagnosed with ADD.

Adoption Services

Adoption Crossroads: (Post-Adoption Support Services)

1 (800) 972-2734

Adoptive Families Together

(781) 749-1106

Special Adoption Family Services

(617) 572-3678

  • Information, Family Support, Referrals)

Massachusetts Adoption Resource Exchange

1 (800) 882-1176

Catholic Charities Adoption Program

(617) 625-1920

Open Door Society

1 (800) 932-3678

AIDS/HIV

Aids Hotline

1 (800) 235-2331

Monday-Friday, 9:00 a.m.- 5:00 p.m., Saturday, 10:00 a.m.- 2:00 p.m.

  • Provides Information & Referral for treatment, support, counseling, and education.
  • Anonymous testing sites (Spanish and English)

American Association For World Health

1 (202) 466-5883

  • Sponsors World AIDS Day

Arts & Recreational Programs

Boy Scouts of America

(617) 522-4000

  • Offers enrichment and development programs for boys 7-20 years of age.

Girl Scouts of America

(617) 482-1078

  • Offers enrichment and development programs for girls 6-17 years of age.

Brookline Adult and Community Education Program

(617) 730-2700

  • Offers a diverse selection of programs for children.

The Museum of Science, Boston

(617) 589-0303

  • Offers parent/child computer courses for five-week periods.

Boston Public Library

(617) 536-5400

  • Offers tutoring, copies of learning standards, and required books for each grade.

Boston Children’s Museum

(617) 732-2501

Open Tuesday-Sunday, 1:00 p.m.- 5:00 p.m., Fridays until 9:00 p.m.

Museum of Fine Arts

(617) 267-9300, ext. 300

Museum of Science/Computer Museum

(617) 723-2500

Franklin Park Zoo

(617) 442-2002

The BrooklineMusicSchool

(617) 227-4593

  • Offers private and group lessons for all ages.

Charles RiverGymnasticsAcademy

(617) 469-4911

ElmaLewisSchool of Fine Arts

(617) 442-8014

  • Division of the NationalCenter of Afro-American Artists
  • Classes in fine arts, dance, drama, and music

P.B.&J. Dance Company

(617) 738-PNUT

Boston Police Domestic Violence Detectives

Area A-140
New Sudbury Street
Boston, MA02114
Covers Downtown, Charlestown, North End, and Chinatown
(617) 343-4807
Area B-2135
Dudley Street
Roxbury, MA02119
Covers Roxbury & North Dorchester
(617) 343-4809
Area C-1140
Gibson Street
Dorchester MA 02122
Covers Dorchester area
(617) 343-4786
Area D-47
Warren Avenue
Boston, MA02116
Covers South End, Back Bay & Fenway
(617) 343-4811 / Area A-77
Paris Street
East Boston, MA02128
Covers East Boston
(617) 343-4809
Area B-31165
Blue Hill Avenue
Dorchester, MA02124
Covers Dorchester & Mattapan
(617) 343-4810
Area C-6101
West Broadway
South Boston, MA02116
Covers South Boston
(617) 343-4786
Area D-14301
Washington Street
Brighton, MA02135
Covers Brighton & Allston
(617) 343-4812
Area E-517087
Centre Street
West Roxbury, MA02135
Covers West Roxbury, Roslindale & Jamaica Plain
(617) 343-4813
Area E-181249
Hyde Park Avenue
Hyde Park, MA02136
Covers Hyde Park and Mattapan
(617) 343-4814 / Area –133345
Washington Street,
Jamaica Plain, MA02130
Covers Jamaica Plain & Roxbury
(617) 343-5630

Boston Public Schools Parent Information Centers (PICs)

The PIC can help you choose a school, register for school, address concerns about transportation, and anything you may want to ask before or after your child enters school. They are open Monday- Friday, 8:30 a.m.- 5:00 p.m.

East Zone
1216 Dorchester Avenue, Dorchester
Dorchester
(Near Fields Corner, behind Burger King)
(617) 635-8015 / North Zone
26 Court Street
4th Floor, Downtown Boston
(Near State Street MBTA Station)
(617) 635-9010
West Zone
515 Hyde Park Avenue
Roslindale (Near Cummings Highway)
(617) 635-8040 / Multilingual Center
55 Malcolm X Boulevard
Roxbury (In Madison Park Complex)
(617) 635-6547

Cancer

Cancer Information Service

1 (800) 422-6237

Dental

Massachusetts Dental Society

1 (800) 342-8747

Monday-Friday, 9:00 a.m.- 5:00 p.m.

  • List dentists available in various areas. Also offer referrals for children with special needs.

Department of Transitional Assistance (Formerly WELFARE)

To locate the DTA office serving your area, go to:

For emergency assistance, contact: 1 (800) 445-6604 (for clients) or 1 (800) 249-2007 (for non-clients)

Client Services Hours: Monday-Friday, 9:00 a.m.- 5:00 p.m.

  • Questions on eligibility guidelines for the public welfare programs TAFDC and Food Stamps
  • Emergency assistance for the elderly, disabled, and children: (Mass Health)

Domestic Violence

Domestic Violence may be physical or verbal abuse. If you are exposed to any type of abuse, please call 9-1-1 immediately. Listed below are IMPORTANT phone numbers and addresses:

Police Emergency: / 9-1-1
Domestic Violence Unit: / (617) 343-4350
Battered Women’s Hotline: / 1 (800) 992-2600

Early Intervention

Early Intervention in Massachusetts is a statewide, integrated, developmental service available to families of children between birth and three years of age. Children may be eligible for EI if they have developmental difficulties due to identified disabilities, or if typical development is at risk due to certain birth or environmental circumstances. EI provides family-centered services that facilitate the developmental progress of eligible children. EI helps children acquire the skills they will need to continue to grow into happy and healthy members of the community.

Bay Cove Early Intervention Program
1394 Dorchester Ave
Dorchester, Ma 02122
Phone Number 617-371-3010
Fax: 617-371-3044 / Boston EI for Children and Families
77 Warren Street
Brighton, MA02135
Phone Number: 617-254-1140
Fax: 617-789-5496
Boston Metro/Thom EI Program
555 Amory Street
Jamaica Plain, MA02130
Phone Number: 617-383-6522
Fax: 617-383-6520 / Children’s Community EI Program
75 Bickford Street
Jamaica Plain, MA02130
Phone Number: 617-971-2470
Fax: 617-971-2490
Dimock Early Intervention Program
55 Dimock Street
Roxbury, MA02119
Phone Number: 617-442-8800
Fax: 617-442-6762

Resources for the ELDERLY

Department of Elder Affairs

1 (800) 882-2003

  • Information/Referrals for anyone over the age of 60

Vista:

(617) 426-0805

  • Works with elderly to help them get benefits such as health care, housing, social security, visitation, etc.

Food and Nutrition

WIC (Women, Infant & Children)

(617) 624-6100 or (800) 942-1007

Monday-Friday, 8:00 a.m.-5 p.m.

  • Provides nutritious foods, nutrition education, counseling, health care, and social service, and referrals for pregnant and postpartum women, infants, and children under the age of 5.
  • Referrals made to local WIC programs and guidelines provided.

Food Stamp Hotline

1 (800) 645-8333

Monday-Friday, 9:00 a.m.- 5:00 p.m.

  • Information on eligibility
  • Pre-screening service for clients interested in obtaining food stamps,
  • Requirements and locations for cashing food stamps are also available.

Food Pantry Network

GraceCommunityChristianCenter

451 Washington Street, Dorchester, MA02124

1-800-645-8333

  • By Referral and Appointment only
  • Serving the Greater Boston areas
  • Some emergency food assistance available to those who qualify
  • Hours of service: 8:00am-5:00pm Monday –Friday.
Dorchester House Food Pantry

1353 Dorchester Ave.Dorchester, MA 02124

617-288-3230

  • No Referral needed; photo ID is required for services
  • Hours of Service: Mondays and Wednesdays 8:00am -10:00am only
Catholic Charities

12 Bicknell Street

Dorchester, MA02121

617-287-1150

  • Days of service: Thursdays and Fridays 9:00-5:00pm.
  • No Referral needed.

Heat

Heat Assistance Line (Bureau of Energy)

1 (800) 632-8175

Monday-Friday, 8:45 a.m.- 5:00 p.m.

  • Resolves situations for people who receive fuel assistance.

ABCD Fuel Assistance Program

(617) 357-6000 Ext. 6606

Homelessness

Massachusetts Coalition for the Homeless

(617) 737-3508

Boston Housing Authority

52 Chauncy Street

Boston, MA02111

Metropolitan Boston Housing

125 Lincoln Street, 5th Floor (South Station)

Boston, MA02111

Metro Listing

(617) 635-3221

BostonCity Hall, Room 966

ABCD/Housing Services

(617) 357-6000, ext. 6647

105 Chauncy Street, 8th Floor

Boston, MA02111

Hospitals

BostonMedicalCenter
818 Harrison Avenue
Boston, MA02118
Emergency:(617) 534-4075
Pediatric:(617) 534-4991
FaulknerHospital
1153 Centre Street
Jamaica Plain, MA02130
(617) 522-5800
Brigham & Women’s Hospital
75 Francis Street
Boston, MA02120
(617) 732-5636
(617) 732-6000 / CarneyHospital
1400 Dorchester Avenue
Dorchester, MA02124
(617) 296-4000
MA GeneralHospital
55 Fruit Street
Boston, MA02114
(617) 726-2000
Children’s Hospital
300 Longwood Avenue
Boston, MA02120
(617) 735-6000

Immigration Services (BIA Accredited Agencies in the Boston Area)

1

10/2007

American Red Cross

285 Columbus Ave

Boston, MA02116

Phone 617-375-0700

Year Accredited 9/22/00

Centro Presente

54 Essex Street

Cambridge, MA02139

Phone 617-497-9080

Year Accredited 8/31/84

East Boston Ecumenical Community Council

28 Paris Street

East Boston, MA02129

Phone 617-567-0006

Year Accredited 4/14/99

Latino Health Institute

95 Berkley Street. 6th Fl.

Boston, MA02116

Phone 617-350-6900

Year Accredited 10/22/97

(No longer offer immigration svcs)

LegalServicesCenter

3529 Washington Street

Jamaican Plain, MA02130

Phone 617-522-3003

Year Accredited 12/29/83

Greater Boston Legal Services

197 Friend Street

Boston, MA02114

Phone 617-371-1234

Year Accredited 3/22/93

International Institute of Boston

1 Milk Street

Boston, MA02109

Phone 617-695-9990

Year Accredited 6/20/58

International Rescue Committee (originally out of NYC, in Boston since 1979)

162 Boylston Street, Ste 50

Boston, MA02116

Phone 617-482-1154

Year Accredited 11/20/96

Irish Immigration Center

59 Temple Place

Boston, MA 02111

Phone 617-542-7654

Year Accredited 11/3/00

1

10/2007

Legal Aid Services

Community Legal Counseling Services
1 West Street (Basement Level)
Cambridge, MA 02139
617-661-1010
Harvard Legal Aid Bureau
Baker House
1587 Massachusetts Avenue
Cambridge, MA 02138
617-496-2687
VolunteerLawyersAssociationCenter
29 Temple Place, 3rd Floor
Boston, MA 02111
617-423-0648 / Hale & DorrLegalServicesCenter of
HarvardLawSchool
122 Boylston Street
Jamaica Plain, MA02130
617-522-3003
Greater Boston Legal Services
197 Friend Street
Boston, MA 02108
800-323-3205 or 617-371-1234
Children’s Legal Services, Inc
18 Tremont Street, Suite 527
Boston, MA02108
617-227-3232

Medicaid/MassHealth

MassHealthEnrollmentCenter

1-888-665-9993 (TTY: 1-888-665-9997 for the deaf and hard of hearing)

Children’s Medical Security Plan

1 (800) 909-2677

  • Health insurance to eligible children 18 and under for primary care
  • Limited emergency and prescription drugs.

Mental Health Services

Alliance for the Mentally Ill

(800) 370-9085

Center for Anxiety and Related Disorders at B.U.

(617) 353-9610

Department of Mental Health

(617) 727-5600

Department of Mental Retardation

(617) 727-5608

Department of Mental Health HelpLine

1 (800) 221-0053

  • Information & Referrals

Department of Public Health

(617) 624-6000

  • Early childhood & special health care needs

Federation of Families for Children’s Mental Health

1 (703) 684-7710

National Association for the Dually Diagnosed (Mental Illness/Mental Retardation)

1 (800) 331-5362

Mental Health Legal Advisors Committee

(617) 338-2345

National Depressive and Manic Depressive Association

1 (800) 969-6642

National Mental Health Association:

1 (800) 969-6642 (Information Line)

Poison Prevention

Poison Information Line

1 (800) 682-9211

  • Emergency number for medical advice about drugs, pesticides, and other toxins.

Lead Paint Hotline:

1 (800) 532-9571

24 hours a day, 7 days a week

  • Provide information about licensed lead inspectors, home inspection, public education, and screening programs in high-risk communities.

Pregnancy

Healthy Start Pregnancy Hotline

1 (800) 531-2229

Monday-Friday, 9:00 a.m.- 5:00 p.m.

  • Assists pregnant women applying for welfare insurance coverage (Health Start or Mass Health)
  • Referrals to doctors or nurse midwives, WIC (Women, Infant, & Children) and other services.

Substance Abuse

Mass Substance Abuse Information and Education Help Line

1 (800) 327-5050

24 hours a day, 7 days a week

  • Provides Information and Referral for substance abuse services, including crisis intervention & referrals for inpatient/outpatient treatment.
  • Also provides referrals on where to go when uninsured.

Smokers Quit Line

1 (800) TRY-TO-STOP

24 hours a day, 7 days a week

  • Provides counseling, support and referrals for individuals trying to quit smoking.

Alcoholics Anonymous