Course Name: Knowledge Management Research

Syllabus-KM

Course name: Knowledge Management Research

Instructor: Chien-Hsing Wu (吳建興), ; (07) 5919509; 591-9326

Course objective: Students are expected to know what KM, why KM, and how KM, specializing on the business use.

Books: 1. Elias M. Awad & Hassan M. Ghaziri (2004), Knowledge Management, New Jersey: Pearson Education, Inc.

2. Amrit Tiwana (2002), The Knowledge Management Toolkit, New Jersey: Pearson Education, Inc.

Course description: The contents covered in this course have three major parts. The first part introduces the fundamental concepts of KM, including what knowledge is about and KM systems life cycle. The second focuses on the knowledge creation and acquisition, and the third aims at the KM system and implementation. Varied materials with respect to current published articles in KM related fields are added when necessary.

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1.  In the first lecture, students will be assigned papers from the following articles list. The instructor will then schedule the student paper presentations. He will give a brief description of KM in the first two lectures and will add whenever necessary. Student paper presentations basically will begin from the third lecture.

2.  Fundamental concepts of KM can be read from the book authored by Elias M. Awad & Hassan M. Ghaziri. Students are encouraged to pick up and find some self-interested papers from those listed below and read them in advance whenever possible during summer break.

Article references for Knowledge Management Research

PART A /

Fundamental Concept of KM and KMS

1.  Alavi, M. & Leidner, D. E. (2001). Review: Knowledge management and knowledge management system: Conceptual foundations and research issues. MIS Quarterly. 25(1), 107-136.
2.  Koskinen, K. U. (2000). Tacit knowledge as a promoter of project success. European Journal of Purchasing & Supply Management, 6, 41-47.
3.  Dougherty, V. (1999). Knowledge is about people, not databases. Industrial and Commercial Training, 31(7), 262-266.
4.  Bhatt, G. D. (2000). Organizing knowledge in the knowledge development cycle. Journal of Knowledge Management, 4(1), 15-26.
5.  McBriar, I., Smith, C., Bain, G., Unsworth, P., Magraw, S., & Gordon, J. L. (2003). Risk, gap, and strength: key concepts in knowledge management. Knowledge-Based System, 16, 29-36.
6.  Amesse, F., & Cohendet, P. (2001). Technology transfer revisited from the perspective of the knowledge-based economy. Research Policy, 30, 1459-1478.
7.  Yakhlef, A. (2002). Towards a discursive approach to organizational knowledge formation. Journal of Management, 18, 319-339.
8.  Markus M. L. (2001). Toward a theory of knowledge reuse: Types of knowledge reuse situations and factors in reuse success. Journal of Management Information Systems, 18(1), 57-93.
PART B /

Knowledge Creation

1.  Choi, B., & Lee, H. (2002). Knowledge management strategy and its link to knowledge creation process. Expert System with Applications, 23, 173-187.
2.  Higgins, L. F. (1999). Applying Principles of Creativity Management to Marketing Research Efforts in High-Technology Markets. Industrial Marketing Management, 28, 305-317.
PART C /

Knowledge Standardization

1.  Wang, S. (2002). Knowledge maps for managing Web-based business. Industrial Management & Data Systems, 102(7), 357-364.
PART D /

Knowledge Acquisition

1.  Ang, J., & Tong, X. (1997). Using the CARMEN’s framework to model and acquire knowledge. Expert System, 14, 57-68.
2.  Coller, M., & Tuttle, B. (2001). The acquisition of price-relevant domain knowledge by a market. Journal of Economic Psychology, 23, 77-101.
3.  Herschel, R. T., Nemati, H., & Steiger, D. (2001). Tacit to explicit knowledge conversion: knowledge exchange protocols. Journal of Knowledge Management, 5(1), 107-116.
4.  Major, E., & Cordey-Hayes, Martyn. (2000). Knowledge translation: a new perspective on knowledge transfer and foresight. Foresight, 2(4), 411-423.
PART E /

Knowledge Sharing and Distribution

1.  Gupta, A. K., & Govindarajan V. (2000). Knowledge flows within multinational corporations. Strategic Management Journal, 21, 473-496.
2.  Forseca, F. T., Egenhofer, M. J., Davis, C. A., Borges, K. A. V. (2000). Ontologies and knowledge sharing in urban GIS. Computers, Environment and Urban Systems, 24, 251-271.
PART F /

Knowledge Adoption and Implementation

1. Quaddus, M., & Xu, J. (2005). Adoption and diffusion of knowledge management systems: field studies of factor and variables. Knowledge-Based System, 18, 107-115.
PART G /

Knowledge Evaluation

1.  Hellstrom, T., & Jacob, M. (2003). Knowledge without goals? Evaluation of knowledge management programmes. Evaluation, 9(1), 55-72.
2. Ahn, J.-H. & Chang, S.-G. (2004), Accessing the contribution of knowledge to business performance: the KP3 methodology, Decision Support Systems, 36, 403-416.
PART X /

Others

1. Newman, B. (1999). Managing knowledge: the HR role, HR Executive Review, 6(4), 3-18.