Case StudyForm A

The first curricular material that Daryl used was a questionnaire, ÒHow Creative Are You?Ó It provided participants with feedback on their level of creativity. This was followed by a small-group exercise on the elements of a creative work environment. Next, Daryl gave a short lecturette on the barriers to creative thinking. Daryl asked participants to brainstorm ways to overcome the barriers. After a 10-minute break, Daryl led the participants through an exercise using the checklist for new ideas. Daryl wrapped up the content with a facilitated brainstorming that was posted for all to see. The subject was the characteristics of the creative person.

Daryl thanked everyone for their participation and handed out evaluation forms. The evaluation form asked participants to evaluate the extent to which the learning objectives had been met, using five descriptors:

Poor

Acceptable

Good

Very Good

Excellent

Daryl collected the forms and walked back to the training department offices.

Questions for Discussion

1.Describe the appropriateness of DarylÕs needs assessment. Could it have been improved? If so, how?

2.What is your opinion of the structure and content of DarylÕs management program? Comment about the role Kim played in supporting Daryl.

3.Do you have any concerns about the ÒgroundworkÓ tasks that Daryl performed? If so, what are they? Would you have done anything differently?

4.What did you think of DarylÕs follow-up e-mail message about live versus Web training?

5.How well did Daryl handle the beginning of the session on Supervisory Creativity? Be specific about what was handled well and what was handled poorly.

6.Discuss how well Daryl handled the difficult participant.

7.Evaluate the instructional design of the session on Supervisory Creativity.

8.What would you do to improve DarylÕs approach to evaluation?

9.Based upon what you have learned in this train-the-trainer program, what strengths did you see in Daryl?

10.What weaknesses did you see?

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