Student Services Program Review Update

Student Services Program Review Update

Instructions

VERY IMPORTANT: Read the entire document before completing.

Complete this document by filling in each shaded box with answers to the questions.

If a question does not pertain to the unit or cannot be answered,leave the shaded box blank.

On some forms there are numerous lines to accommodate multiple answers, please leave unused lines blank.

Have Questions?Need Help?

Attend one of the training sessions below (no reservation required). Bring your laptop, and any documents related to program review with you.

Training Schedule
Day / Time / Location / Dates
Monday / 4:30pm – 5:30pm / A-111 / September 14th thru October 12th
Wednesday / 9:30am – 10:30am / A-111 / September 16th thru October 21st
Thursday / 1:00pm – 2:00pm / A -111 / September 17th thru October 15th
Thursday Room Exception / LRC 107 / October 15th
No Training on / Thursday September 24th

Student Services Program Review Update

2009-2010

Discipline: Enter your Unit Name Here

Section 1. Unit Description/Mission Statement

I.Unit Description

a.Describe theunit.(Include how the unit integrates services with other programs and shares information about the unit’s services.)

II.Unit/Area Mission

a.What is the mission of the unit?

b.What is the mission of the area?

c.Describe how the unit and areamission statement align with college mission statement?

Continue to Section 2

Section 2. Data Assessment/Reflection Update

I.UnitOverview

a.Describe any significant recent events, or activities in the Federal, State, surrounding community, College and/or unit, occurring since your last Annual Update Plan, or Comprehensive Program Review, that might affect your unit.

b.How many students were served over the last three years?

2006-2007 / 2007-2008 / 2008-2009

c.List data source(s) for the number of students served.

d.What information/data are collected? (Other than personal information/data collected via applications or other standardized forms)

e.List information/data should be available that is not currently collected?

II.Area Effectiveness

a.List the measure(s) currently used to determine effectiveness.

Measure / Describe how data is collected. / How are the results of this measure used? / Last time data was collected?

b.List new measures to include in determining effectiveness.

Measure / Describe how new data will be collected. / How will the results of this measure used? / When will the new measure be implemented?

III.Student Services Area Outcomes (SAO) and Assessment

a.Complete the grid below for the unit’s Services Area Outcomes.

List Service Area Outcomes (SAO) / Has this SAO been assessed? / If Yes, when was this SAO last Assessed? / If No, when is it planned to be assessed?
Select OneYesNo
Select OneYesNo
Select OneYesNo
Select OneYesNo
Select OneYesNo

IV.Audit/Findings

a.List the audit findings for each year.

Year / Audit Findings
2006-2007 / 1
2
3
4
5
6
2007-2008 / 1
2
3
4
5
6
2008-2009 / 1
2
3
4
5
6

b.Were there repeat findings? Select OneYesNo

c.Write an objective to address any audit issues.

V.Advisory Board/Accreditation

a.List the Advisory Board Member Names & Member Affiliation.

1. List the previous year Advisory Board Meeting date(s).

1. Attach the most recent Advisory Board Meeting Minutes.

1. Specify Advisory Board Recommendations.

b.Program Accreditation

1. If your program has a separate certification or accreditation, what is the name of the certifying agency/accreditation agency?

1. What is the status and recommendations from the previous certification/accreditation?

Student Services PRU●Page 1 of 30

VI.Professional & Staff Development

a.List professional staff development activities that occurred during the 2008-2009 year.

Attendee / Activity Type / Name of Activity / Date Attended / Brief Description of Activity / Outcomes from Activity
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther
Select OneConferenceSeminarWorkshopOther

Click here (by pressing and holding the “Ctrl” key then click) for additional pagesUse as many as needed to list all employees' professional development activities during 2008-2009. Save each extra page as separate documents - Soft (electronic) and Hard (signed) copies must be submitted.

Continue to Section 3

Student Services PRU●Page 1 of 30

Section 3. Unit Planning and Budget Prioritization Update

You must complete the forms below to receive funding for resources which are not part of the unit’s normal budget.

Forms to complete in addition to the Goal/Objective/Resource Matrix
Requesting Funds for / Complete Form
Faculty / Academic Senate Hiring Committee 2009 Application for New Probationary Faculty
Classified/Unclassified Staff / Request for Classified/Unclassified Staff 2010-2011
Professional Development Training / Request for Conference or Activity Attendance
Instructional Equipment / 2010-2011 Block Grant/State Instructional Equipment Proposal Request
Non-Instructional Equipment / Request for Non-Instructional Equipment 2010-2011
Facilities / Facilities Modernization/Maintenance Requests

Helpful definitions for the Goal/Objective/Resource Matrix:

Objective: An objective is a measurable target with a timeline that must be met on the way to attaining a goal. Objectives describe an activity or service to be provided and the expected results of this activity.

Procedures & Activities: The procedures and activities section will include the step-by-step activities required to complete each objective. You should list each activity needed to fulfill an objective.

Responsible Person: For each Procedure & Activity (P & A), a person should be listed who will be responsible for the completion of that particular Procedure/Activity.

Timeline for Completion: For each Procedure & Activity (P & A) a date must be included for the completion of that particular Procedure/Activity.

Resources Needed: For each Procedure & Activity (P & A), list the resources (Facilities, Supplies, Equipment, Personnel/Faculty/Staff, Professional Development Training) needed for each Procedure/Activity. List additional resources (above your 2009-2010 budget).

Cost of Resources Needed: For each Procedure & Activity (P & A) identify the amount of money required to complete that particular Procedure/Activity.

I.Goals and Objectives

a.List one, two, or three high priority goals for your program during the 2010-2011 Academic year.Your goals should be focused on Student Learning andcomplete the sentence “Our program will enhance student learning/student success by…”

Goal #1:

Goal #2:

Goal #3:

b.For each goal list and describe in the tables(Goal/Objective/Resource Matrix) below the objectives(maximum of three objectives for each goal), procedures and resources needed to achieve each goal. Each goal must link to the College Strategic Plan. Refer to “Linkage to Program Review Update for 2009-2010”

Linkage to Program Review Update for 2009-2010

Instructions: Each goal created for the Program Review Update must link to one of the College Wide Strategic Plan Priorities, and Initiative. For example, ifthe goal will meet the Student Success Priority > Basic Skills Initiative choose “SS – Basic Skills” from the drop down menu in the Goal/Objective/Resource Matrix.

Priority / Initiatives & Descriptions / Select
Student
Success / Initiative: Basic Skills
Description: Provide a basic skills training program for students not prepared for college-level study or career technical education. / SS – Basic Skills
Initiative: Freshman Experience Program
Description: Design and implement a model Freshman Experience program, emphasizing Personal Development classes and Assessments to help students become clear about their career goals, aspirations, and aptitude. / SS – Freshman Experience
Initiative: Assist Students in Transition to Job Placement
Description: Provide career support for current and alumni students to improve career prospects and maintain ongoing connections with the college. / SS – Transition to Job Placement
Growth / Initiative: Bridges to Success Program
Description: Expand the LATTC Bridges to Success program. / Growth – Bridges to Success
Initiative: Meeting the Future Needs of the Community & Business Markets
Description: Identify and address opportunities to enhance, grow, or develop programs to meet future needs of the LATTC community. / Growth – Future Needs Comm & Bus. Mkts
Initiative: Expand Alternative Delivery Courses and Support
Description: Expand and enhance distance education and off-hours course offerings and support. / Growth – Alt. Delivery
Initiative: Marketing
Description: Increase investment in a marketing program to research and understand the evolving needs of our target markets and to clearly communicate the benefits of LATTC to them. / Growth - Marketing
Community
Business Development / Initiative: LATTC Green Initiative
Description: Develop policies and programs to change the culture and contribution of our college for a sustainable future and to the rapidly expanding green economy. / CBD – Green Initiative
Initiative: Community Outreach/Satellite Programs
Description: Develop a community education program and a community extension program to meet the emerging local community needs for access to basic skills education and leisure activities. / CBD – Outreach/Satellite Programs
Initiative: Business Outreach/Mobile Classroom Program
Description: Develop off-campus locations convenient for local businesses and students in the downtown area to provide short-term training in high-demand/wage occupations. / CBD – Outreach/Mobile Classroom Prgm

Goal/Objective/Resource Matrix

Goal #1
Link to Strategic Plan / Priority & Initiative:Select Priority/InitiativeSS – Basic SkillsSS – Freshman ExperienceSS – Transition to Job PlacementGrowth – Bridges to SuccessGrowth – Future Needs Comm & Bus. MktsGrowth – Alt. DeliveryGrowth - MarketingCBD – Green InitiativeCBD – Outreach/Satellite ProgramsCBD – Outreach/Mobile Classroom Prgm
Objective / #1
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #1 – Objective #1 / $0.00

Goal/Objective/Resource Matrix

Goal #1
Link to Strategic Plan / Priority & Initiative:Select Priority/Initiative
Objective / #2
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #1 – Objective #2 / $0.00

Goal/Objective/Resource Matrix

Goal #1
Link to Strategic Plan / Priority & Initiative:Select Priority/Initiative
Objective / #3
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #1 – Objective #3 / $0.00

Goal/Objective/Resource Matrix

Goal #2
Link to Strategic Plan / Priority & Initiative:Select Priority/InitiativeSS – Basic SkillsSS – Freshman ExperienceSS – Transition to Job PlacementGrowth – Bridges to SuccessGrowth – Future Needs Comm & Bus. MktsGrowth – Alt. DeliveryGrowth - MarketingCBD – Green InitiativeCBD – Outreach/Satellite ProgramsCBD – Outreach/Mobile Classroom Prgm
Objective / #1
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #2 – Objective #1 / $0.00

Goal/Objective/Resource Matrix

Goal #2
Link to Strategic Plan / Priority & Initiative:Select Priority/Initiative
Objective / #2
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #2 – Objective #2 / $0.00

Goal/Objective/Resource Matrix

Goal #2
Link to Strategic Plan / Priority & Initiative:Select Priority/Initiative
Objective / #3
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #2 – Objective #3 / $0.00

Goal/Objective/Resource Matrix

Goal #3
Link to Strategic Plan / Priority & Initiative:Select Priority/InitiativeSS – Basic SkillsSS – Freshman ExperienceSS – Transition to Job PlacementGrowth – Bridges to SuccessGrowth – Future Needs Comm & Bus. MktsGrowth – Alt. DeliveryGrowth - MarketingCBD – Green InitiativeCBD – Outreach/Satellite ProgramsCBD – Outreach/Mobile Classroom Prgm
Objective / #1
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #3 – Objective #1 / $0.00

Goal/Objective/Resource Matrix

Goal #3
Link to Strategic Plan / Priority & Initiative:Select Priority/Initiative
Objective / #2
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #3 – Objective #2 / $0.00

Goal/Objective/Resource Matrix

Goal #3
Link to Strategic Plan / Priority & Initiative:Select Priority/Initiative
Objective / #3
Procedures and Activities
(P & A) / #1
#2
#3
#4
#5
Responsible Person(s) / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Timeline for completion / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Cost of Resources Needed / P & A #1:
P & A #2:
P & A #3:
P & A #4:
P & A #5:
Grand Total Cost of Resources Needed for Goal #3 – Objective #3 / $0.00

Continue to Section 4

Section 4. Program Review Update Signatures

I.List faculty and staff who participated in this program review update.

Name / Title / Signature / Date

Continue to Section 5

Section 5. Dean’s Review

I.Review Steps

a.Dean provides the date this document was reviewed.

b.List the Dean, Supervisor, and Faculty/Staff who participated in the review of this update.

Name / Title / Signature

Continue to Forms

Program Review Update 2009-2010 Forms

Instructions: One or more of the forms on the following pages need to be completed if you are:

Requesting Funds for / Complete Form
Faculty / Academic Senate Hiring Committee 2009 Application for New or Replacement Probationary Faculty
Classified/Unclassified Staff / Request for Classified/Unclassified Staff 2010-2011
Professional Development Training / Request for Conference or Activity Attendance
Instructional Equipment / 2010-2011 Block Grant/State Instructional Equipment Proposal Request
Non-Instructional Equipment / Request for Non-Instructional Equipment 2010-2011
Facilities / Facilities Modernization/Maintenance Requests

If the unit is not requesting any funds, then leave the forms below blank.

Academic Senate Hiring Prioritization Committee

2009 Application for New or Replacement Probationary Faculty

Instructions: Complete this form if requesting a new or replacement probationary faculty member during the 2010-2011 year. Indicate the Goal#, Objective#, and Procedure & Activity (P & A)# from the Goal/Objective/Resource Matrix completed above.

Goal #:Select Goal#123Objective #: Select Objective#123Procedure & Activity (P & A) #:Select P A#12345

Click here (by pressing and holding the “Ctrl” key then click)for additional forms. Complete one form for each new Faculty hire required. Save each extra form as separate documents and submit - Soft (electronic) and Hard (signed) copies must be submitted.

1. What expertise is needed by your discipline or department and what specific duties and responsibilities would the faculty member have?

Please specify:

1. What would be the impact on this discipline if a probationary faculty member were not hired – i.e., curriculum integrity, program (Certificate AA., A.S., transfer, etc.) completion by students, productivity (i.e. average class size), full-time/hourly ratio, program expansion to meet demand, or other:

Please specify:

1. Advisory Committee recommendations, if applicable:

1. Recommended:

1. Implemented:

1. Student Demand: What are the fall to fall, winter to winter, spring to spring, summer to summer enrollments (last 3 years)?

Totals

CurYr -Fall 08 W 09 0

Year 1 –Fall 07 W 08 Sp 08 Su 08 0

Year 2 –Fall 06 W 07 Sp 07 Su 07 0

Year 3 –Fall 05 W 06 Sp 06 Su 06 0

1. Increased (up 10% or more)
2. Stable (fluctuated by no more then 10 %)
3. Decreased (down by more than 10%)

Please specify:

1. Average Class Size (Classroom)or Student to Faculty Ratio (Non Classroom):

Discipline - Dept. -

Please specify and calculate average for 3 most recent years:

1. External Demand, if applicable: (Certifications, Accreditation Standards, Etc.)

Please specify:

1. FT to PT ratio goal: (department or discipline need)

1. PT to FT Ratio (past 3 years, by discipline at 3rd week):

Year 1 – Fall 08

Year 2 – Fall 07

Year 3 – Fall 06

1. Number of FT faculty with overload assignments:

Year 1 – Fall 08 Average Percent OL:

Year 2 – Fall 07 Average Percent OL:

Year 3 – Fall 06 Average Percent OL:

1. Labor or Transfer Demand:(Please elaborate and provide supporting documentation):

Please specify:

1. What difficulties are encountered when attempting to maintain adequate staffing or coverage with Adjunct Faculty?

Please specify:

1. How many full-time positions (replacement) have notbeen filled within the last 10 years?

1. Discipline:
2. Department:

1. How many new full-time positions (expansion) have been created within the last 10 years?

1. Discipline:
2. Department:

1. Is there any other important information that the committee might use to evaluate your department’s request (such as; changing work place needs, changing skill levels of students, technology innovations (proposed or implemented), new methods for delivery of services (proposed or implemented), etc?)

Additional Comments: (Provide supporting documentation if applicable):

Continue to Conference Attendance Form

Student Services PRU●Page 1 of 30

Request for Conference or Activity Attendance

Instructions: Complete the form below for each employee planning to attend a conference or activity during the 2010-2011 year. Indicate the Goal#, Objective#, and Procedure & Activity (P & A)# from the Goal/Objective/Resource Matrix completed above for each employee.

Attendee / Activity Type / Name of Activity / Brief Description of Activity / Total Estimated Costs / Goal # / Obj # / P & A#
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Select OneConferenceSeminarWorkshopOther / Goal#123 / Obj#123 / P A#12345
Grand Total Estimated Costs / $0.00

Click here (by pressing and holding the “Ctrl” key then click)for additional forms. Save each extra form as separate documents and submit - Soft (electronic) and Hard (signed) copies must be submitted.

Continue to Classified/Unclassified Request Form

Student Services PRU●Page 1 of 30

Request for Classified/Unclassified Staff 2010-2011

Instructions: Complete the form below if requesting to hire a Classified and or an Unclassified employee during the 2010-2011 year. Indicate the Goal#, Objective#, and Procedure & Activity (P & A)# from the Goal/Objective/Resource Matrix completed above for each employee.