Annandale at Suwanee, Inc

Annandale at Suwanee, Inc.

Position Description

Position Title: Case Manager

Reports To: Social Services Manager

Effective Date: May 13, 2015

Position Description: Through the use of recognized counseling methods, assures the best quality of life for the Villagers; serves as an advocate for the Villagers; communicates effectively with families, Annandale staff and other agencies to meet the needs of the villagers; provides documentation of villager activities goals and achievements.

Minimum Qualifications: Bachelor's Degree in Social Work or related human services field with at least 2 years experience in a human services setting, preferably in Mental Retardation/MH/DD. Must be at least 21 years of age, have a valid Class C Georgia Driver’s License, proof of vehicle insurance, and meet company policy regarding MVR requirements. Must meet state requirements regarding a Georgia, National, and FBI criminal history record check which requires fingerprinting. Must undergo and pass a drug screening, and screening for Tuberculosis and Hepatitis B. Must have current CPR/First Aid certification in accordance with state regulations.

Essential Competencies:

·  Excellent Communication Skills (Written and Verbal)

·  Conflict Resolution Techniques

·  Proactive Problem Solving Skills

·  Excellent computer skills including MS Word, Excel and Power Point

Essential Duties and Responsibilities:

·  Counsels with Villagers regarding issues related to personal and family adjustments, finances, employment, food, clothing, housing and physical or mental concerns in order to determine the nature and degree of the problem and helps the Villager to come to a resolution.

·  Secures information such as medical, psychological and social factors which contribute to a Villager’s situation, evaluates these, then assist the Villager to resolve the situation within their capacity.

·  Maintains working knowledge of Social Security, Medicaid, Medicare, and private insurance requirements and assists family, as needed, to obtain or apply for benefits for their Villager.

·  Reports abuse or suspicion of abuse as required by Annandale policy and licensing agencies.

·  Helps Villagers modify attitudes and patterns of behavior through a team approach and assistance from a Behavioral Analyst.

·  Initiates small group outings or individual outings as needed to ensure that all Villagers have opportunities to participate in their community.

·  Compiles records, oversees Villager’s mail and Villager accounts, monitors Villager off campus outings, and maintains the Villager’s quarterly progress reports in the electronic medical system, communicates with families per their preference.

·  Schedules and facilitates Annual Service Review for each Villager on caseload – following the established ASR procedure.

·  Facilitates support team communication and meetings; including following up on concerns expressed by team members.

·  Responsible for completing documentation within the established timelines in the electronic medical records system.

·  Responsible for ensuring that all required documentation is in the Villager files from intake to discharge.

·  Works with P&S Team, Assessment Coordinator and Behavioral Analyst to develop goals for villagers from their AFLS; implements curriculum to meet goals and follows up to ensure success.

·  Assists Health Services department by reporting Villager health concerns.

·  Reviews Annual Service Review and performs follow-up to determine quantity and quality of service provided to the Villager.

·  Coordinate with Social Services Manager to utilize Interns according to their specific area of focus and/or assignment.

·  Serves as member of Admissions Team by completing reviews for potential Villagers.

·  Assists, as necessary, with clean-up, dressing and grooming for Villagers.

·  Participates in social events and activities as needed, such as parties, outings, etc.

·  Monitors Villagers in cafeteria at mealtime as needed.

·  Attends all required and assigned trainings and meetings.

·  Leads or assists as needed in a crisis intervention situation.

·  Performs other duties as needed that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service and care needs of the Villagers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Physical and Sensory Requirements:

·  Ability to read, write, and speak English.

·  Ability to problem solve and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

·  While performing the duties of this job, the employee is regularly required to use hands; use fingers; handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit, stand, and walk; climb or balance; stoop, kneel, crouch, bend, or crawl. Employee is required to lift up to 25 pounds and/or move up to 75 pounds (with assistance). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to transport (drive) and assist Villagers in and out of vehicles. Employee is required to perform CPR/First Aid.

I understand this job description and its requirements and I am physically and mentally capable of performing the above duties and responsibilities; I understand that this is not an exclusive list of the job functions and that I am expected to complete all duties as assigned; I understand the job functions may be altered by management without notice; I understand that this job description in no way constitutes an employment agreement and that I am an at-will employee.

Date Employee

Manager