Cell: +260 0977885960
E-mail:
/

Darrity Kabwe

Personal Information

/ Marital Status : Married
Nationality : Zambian
Date of Birth : 06th April 1978
NRC No.: 218867/68/1

Summary of Qualification

/ ·  O’Level Certificate
·  Computer - Excel, Word, PowerPoint
·  Certificate in Customer Care, Personal Presentation, Telephone Skills, Fidelio/Micros program.
·  Opera Configuration and training
·  Certificate in Leadership & Coaching
·  Certificate in Production Employee Relations
·  IDeas V5– Revenue Optimization ,Forecast Validation & BAR (Best Available Rates)
·  Performance Management
·  Industrial Relations
·  Diploma in Hotel Operations and Management
·  Diploma Advance Revenue Management
·  Basic Financial Accounting
·  Currently studying Business Administration & Management.

Education

/ 1984 – 1990 Gandhi Primary
1991 – 1994 Luanshya Girls Secondary
1994 – 1995 Linda Secondary
2006 – 2007 Cambridge International
2012 – 2013 Business School – Rezidor Cape Town
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REVENUE Manager - TAJ PAMODZI HOTEL LUSAKA CURRENT - AUGUST 2015
Budget / Forecast, identify and interpret business trends, data analysis and interpretation, research business requirement and present solutions, business demand tracking, weekly yield management meeting, monthly financial review, overall daily hotel performance review (dashboard), rate management (contracted, groups & individuals), sales production analysis, Travel Click (Hotelligence, Future Pace, Rate View); STR Global (monthly positioning – Occ, ADR, RevPar),Yield management (supply and demand calendar).
Revenue Manager Radisson Blu Lusaka
May 2012 – March 2015
PRIMARY OBJECTIVE OF POSITION
To maximize hotel revenue (room and M&E) by effectively administering revenue optimization techniques and analyzing revenue opportunities via all sources including Hotel Direct, Internet, Curtis-C and Global Distribution Systems (GDS).
The job incumbent should be technically skilled in revenue optimization, be active, proactive, and achieve results through the team and also in conjunction with the Hotel Revenue Team. All work will be in line with The Rezidor Hotel Group and/or the brand specific guidelines and service concepts.
JUNE 2010 – FRONT OFFICE MANAGER ROYAL LIVINGSTONE
Specific Duties
Maintaining Standard Procedures
Check Administration and working procedures and ensure all are carried out as stated in the Hotel Management manuals. Service Operation
November 2001-2006
Individuals Reservations Manager, Sun International Zambia
·  Plan and expedite the daily running of the Reservations Dept as per SOP, training on SOP.
·  Handling of daily reservation queries from local & International sources and making of this reservation into CRO/ORS/PMS system.
·  Ensuring that all Staff is updated consistently with all updated Rates, Resort happenings, Sales Restrictions, Special Promotions etc.
Projects
·  Pre-Opening - Radisson Blu Hotel
·  Property Management system configuration / Training – OPERA
·  Project Manager – IDeas configuration

Personal Attribute

I am a diligent and committed professional who believes in giving the task at hand complete attention. I am very analytical and attention to detail person. I ensure my set goals are achieved and a very good team player. I am a hard working individual, creative and passionate and figure orientated. I am a self-motivated individual who is also eager to learn. I believe that professionalism is an essential element to the success of any organization; I have good communication and customer service skills. I feel well suited to this role having acquired 17 years experience working for various establishments. I am a self driven individual who is always prepared to learn and work efficiently and effectively and have experience of providing efficient administrative support to Management. My working experiences thus far have improved my leadership skills, communication skills and ability to work in a team environment. I am specialized in Revenue Management, Yield Management, Analysis, Revenue Forecasting, Revenue Budgeting, and Distribution Forecasting.

/ Referees
Mr. Perry M Chisamu
Director – Corporate Affairs
Delta Options Total Solutions
Email :
0953 559745
Nyembezi Lopa
Human Resource
Taj Pamodzi Hotel – Lusaka
Email:
0955 766850
Ms Tisamale Mulenga
Director of Sales
Radisson Blu Hotel Lusaka
+260 211 368903
0966 585177
Mr Gift Muchindu
Front Office Manager
Sun International Zambia
+260 3 321122
0977531174

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