Michael Sanders
Michael Sanders
EDUCATION:
Colorado State University
Doctor of Philosophy, Higher Education Leadership Graduation May 2018
Arizona State University
Master of Education, Higher, and Post Secondary Education May 2011
University of Phoenix
Master of Business Administration September 2009
University of Phoenix
Global Business Management May 2008
HIGHER EDUCATION EXPERIENCE:
The University of Utah - School of Accounting, Salt Lake City Utah
Academic Coordinator April 2015- Current
•Advise current and prospective students through, face-to-face, email and phone communication.
•Develop, coordinate, and implement strategic plans for the recruitment of graduate students.
•Serve as point of contact for prospective students and acts as a liaison with the community, students, faculty, and staff in facilitating an undergraduate and graduate recruitment plan.
•Build and maintain strong working relationships with faculty program directors and faculty members, community partners, businesses, community colleges, organizations.
•Develop, plan, and facilitate workshops, meetings, events, campus tours, and presentations with high impact on program.
•Maintain contact with prospective students; assist with admission process, registration procedures.
•Respond to undergraduate and graduate student questions and concerns in a timely manner.
•Establish and maintain effective communication with students, faculty, and staff.
•Provide university and college/program policies and procedures to prospective /current students.
•Represent the college and/or program(s) and serves on university committees and advisory boards.
•Creating and maintaining student databases through Excel, Salesforce and other tools, dedication to a team approach, personal accountability, accuracy, timeliness, attention to detail and excellent communication skills
•Collaborate with admissions, financial aid department, and career services to ensure that students are receiving the necessary support to be successful.
•Provide weekly reports regarding recruitment strategies and data.
•Help create develop and revise program compliance issues and policies. Participation in campus reviews and evaluations of policies.
Arizona State University- College of Nursing and Health Innovation, Phoenix Arizona
Assistant Director Academic Services May 2012- April 2015
•Supervise, manage, lead staff and student workers
•Develop, coordinate, and implement strategic plans for the advising of students.
•Develop, maintain and coordinate a successful budget
•Advising students via email, phone and in person settings; supporting students in making timely progress toward a degree through a range of academic counseling and support strategies.
•Assist in the development, editing, and distribution of information on websites, brochures, and documents.
•Act as a liaison with the community, students, faculty, and staff.
•Build and maintain strong working relationships with students, staff, program directors, faculty members, community partners, community colleges, high schools and other organizations
•Maintain contact with prospective students; assist with admission process, registration procedures.
•Responding to undergraduate and graduate student questions and concerns in a timely manner.
•Represent the college and/or program(s) and serves on university committees and corporate advisory boards when necessary.
•Work collaboratively with academic units and services throughout the University to facilitate student support in student advising.
•Help create develop and revise program compliance issues and policies. Participation in campus reviews and evaluations of policies.
•Initiating new processes to support growth; finding proactive approaches to increase student success rates, enrollment and major tracking, coordinate with program director, faculty and director of student services on retention efforts.
•Creating and maintaining student databases through Excel, Talisma, PeopleSoft, Salesforce and other tools, dedication to a team approach, personal accountability, accuracy, timeliness, attention to detail and excellent communication skills.
•Ensure protocol is met with established regulations, policies, procedures, and guidelines within the university.
•Developed work plans, policies, and reports in accordance with established unit and department objectives.
Western International University, Phoenix Arizona
Academic Advising Manager January 2010 – May 2012
•Supervise, and manage 12 academic advisors as needed to improve his or her skills that will positively affect student success.
•Hire and train academic advisors ensuring proper expectations were met. When expectations were not met, coach through development exercises and if necessary terminate staff.
•Develop, maintain, and forecast budgetary expenses within the department.
•Create and help implement retention strategies with faculty and other staff to ensure student success and outcomes.
•Evaluate, coach and guide employees in meeting his or her own professional and personal goals using performance reviews and feedback.
•Act as a liaison between campus and corporate personnel on academic compliance issues and policies. Participation in campus reviews and evaluations of operations policies.
•Help develop new and maintain current databases for student information systems through Excel and Datatel Colleague
•Help assist employees with academic advisement for new and continuing students, program academic requirements, and help enhance the student experience.
•Manage the implementation of degree program changes in conjunction with academic policies and procedures.
•Develop and maintain positive relationships with other university departments.
•Ensure compliance is met with established regulations, policies, procedures, and guidelines within the university.
•Administer training programs and activities to academic counselors through weekly meetings using Adobe Connect, power point presentations, and other engaging development opportunities.
•Advise students to ensure proper degree completion requirements and processes through student information systems.
•Follow Standardized University/Government guidelines and procedures including FERPA verification.
•Collaborate with other graduate team members (i.e. enrollment & finance) to accomplish his or her responsibilities and goals in helping the students.
•Act as a liaison between the school and the student.
•Ensures new students are oriented to University policies and services prior to starting class. Help resolve student complaints and grievances.
•Audit student schedules and degree program progress through Colleague and other student information databases.
•Communicating and advising students who have academic problems and help create a plan of action to overcome those problems and lead to graduation.
•Contacts students through written or verbal communications to disseminate information concerning the student’s academic status (i.e. probation, disqualification) providing follow up to ensure success.
•Participate in development of the academic advisement department by participating in staff selection, training, and evaluation activities.
University of Phoenix, Phoenix Arizona
Enrollment Counselor January 2006 – January 2010
•Recruit, generate leads, enroll, and retain students for the University's undergraduate, using Galaxy and IS3 student information systems.
•Advise students to ensure proper degree completion requirements and processes through student information systems.
•Follow Standardized University/Government guidelines and procedures including FERPA verification.
•Collaborate with other graduate team members to accomplish his or her responsibilities and goals in helping the students.
•Act as a liaison between the school and the student.
•Ensures new students are oriented to University policies and services prior to starting class. Help resolve student complaints and grievances.
TEACHING EXPERIENCE:
Arizona State University, Phoenix Arizona
ASU 101 The ASU Experience, College of Nursing and Health Innovation August 2013 - December 2014HED 591 Graduate Students Success Seminar, College of Education August 2010 – December 2010
PROFESSIONAL ORGANIZATIONS:
National Academic Advising Association (NACADA)
National Association Foreign Student Advisors (NAFSA)
National Association Student Personnel Administrators (NASPA)
UNIVERSITY ORGANIZATIONS:
University of Utah, University Academic Advising Committee April 2015 – Present
Arizona State University, Residency Board June 2013 – April 2015
Arizona State University, Council of Academic Advisors May 2012 – April 2015
Arizona State University, Council of Academic Advisors Steering Committee May 2012 – April 2015
Arizona State University, College of Nursing Academic Bowl Coach August 2012 – December 2014
President of Phoenix Campus, Arizona State University Council of Academic Advisors July 2013- July 2014
Awards: