Job Title:
Location:
Reporting to: / Consultant
Glasgow
Appropriate Director

Job Purpose

The Consultant is ultimately responsible and accountable for the successful delivery of search and selection assignments. The Consultant is also responsible for delegating tasks and activities to the Project Administrator. In addition, the Consultant helps to ensure that the assignment is compliant with Aspen quality procedures.

Information

The Consultancy Team currently consists ofDirectors, Consultants and Researchersdelivering retained and non-retained recruitment assignments across Public, Private and third Sectors. The bulk of these roles are for leadership appointments and therefore require a high level of support to both clients and candidates.

The majority ofassignments handled by the team are hybrid positions i.e. advertised positions complemented by targeted search undertaken by the consultant and research staff where required.

Key responsibilities and accountabilities (summarised but not limited to):

Project Management

  • Project manage a number of different search and selection assignments
  • Take full ownership of all projects assigned and ensure effective delivery of each project
  • Responsible for updating income forecast spread sheet
  • Update and track all activity within our CRM Database
  • Utilise all aspects of technology available including website and social media platforms

Client Management

  • Attend client meetings and prepare information required
  • Primary or supplementary contact with client to assist them and deliver service beyond initial expectations, handling all queries in an efficient and professional manner
  • Assisting clients with regards to drafting of job descriptions, advertisements and microsites etc

Candidate Management

  • Ensure candidate sourcing, targeting and searching carried out effectively, either personally or through researchers
  • Primary contact with candidate to assist them and taking ownership of dealing with candidate queries escalated by the Project Administrator
  • Ensuring that candidates are communicated with in a professional, tactful, confidential and efficient manner

Delivery

  • Sifting through applications against the job description
  • Meeting and interviewing candidates relating to assignments
  • Preparingproposals, letters, emails and biographical candidate reports
  • Taking candidate references
  • Ensure information and knowledge is updated onto the database in a timely and accurate manner
  • Complete all assignment documentation to quality management standards, using approved forms and house styles where appropriate

Business Management

  • Proactive in spotting opportunities for Aspen People Ltd
  • Take an active involvement in business development
  • Create and maintain working relationships with clients and build a network of contacts

Team Working

  • Be an active team member, positively contributing to the smooth running of the office and business
  • Strive to build positive relationships with colleagues that will help them support you in the delivery of effective client and candidate solutions
  • Share knowledge and best practice

Key Interfaces

  • Proactive and reactive communication with clients relating to live assignments as well as prospective clients in relation to potential new business
  • Proactive and reactive communication with candidates at all stages of assignments as well as unsolicited candidates
  • External suppliers such as researchers, advertising agencies and hotels relating to assignments
  • Internally with colleagues across the organisation at all levels where appropriate

Person Specification

Experience of working in a busy office environment including:

  • Project management skills
  • Following administrative processes and procedures
  • Using MS Word, MS Excel, email and databases
  • Managing a workload to meet tight deadlines
  • Working as part of a team and across teams

Essential Skills and Abilities

  • Takes responsibility for their work, able to plan ahead, organise and prioritise work to best meet the needs of the client and colleagues
  • Able to manage multiple projects with multiple stakeholders and ensure that deadlines are met
  • Commercially astute
  • Good attention to detail with a high level of accuracy
  • A sense of determination and resilience
  • Excellent verbal communication skills, ability to liaise with all levels of seniority – both internally and externally
  • Excellent written communication skills, able to draft letters and other documents
  • Self-motivated and able to use initiative
  • Cool, calm approach to pressure
  • Flexible and able to adapt working style to meet client requirements

NWF / KG / Last updated:11/09/14