Support Staff Job advertisement
Are you an optimistic, inclusive and determined individual who is passionate about helping homeless and vulnerable people? Do you enjoy working in a fast-paced environment and empowering people to achieve their aspirations? If so, then we would love to hear from you.
Evolve Housing + Support
It is our vision to make a lasting difference to lives and communities and we are looking for people who share this vision. Asthe third largest provider of homelessness accommodation in London, we help 2,000 homeless and vulnerable people each year identify their strengths and develop the skills they need for independent living. We are committed to being a place of positive change and growth for people of all ages, cultures and backgrounds
About the role(s)
We are looking for support staff to join our teams in Lambeth, Croydon and Bromley. As a member of the team you will be responsible for ensuring that our customers receive the best possible support whilst with us. We provide accommodation based services to a range of customers including young people, rough sleepers with complex needs, those with substance misuse issues and mental health conditions.
You will be responsible for:
- Supporting all aspects of service delivery including customer engagement, partnership working with external agencies, day to day hostel operations, safeguarding and incident management.
- Providing support to customers around accessing health and wellbeing opportunities including treatment and primary care services.
- Supporting and preparing customers for living independently including life skills training.
- Support the organisational roll out of our new asset basedsupport model.
To be successful in this role you will have:
- An understanding of the issues affecting homeless people and a commitment to supporting the needs and aspirations of homeless and vulnerable people
- Excellent interpersonal skills including the ability to develop good working relationships with customers, colleagues and external contacts.
- Strong communications skills, both verbally and written, and competent in the use of Microsoft Office applications.
- The ability to work in a fast-paced environment and a ‘can do’ attitude, proactively responding and adapting to change.
Hours: 37.5 hours per week – working on a rota across seven days a week, including bank holidays and weekends.
Benefits
In return for your efforts, you will receive an excellent benefits package including:
- Competitive salary
- Comprehensive training and development programme
- 25 days annual leave (with the option to buy/sell annual leave)
- Contributory group pension scheme
- Free life assurance
- Flexible working arrangements
- Health cash plan
- Enhanced payments for maternity and paternity leave
- Career break opportunities
Closing date: Sunday 9th July 2017 – midnight
Interview dates: 20 and 21 July 2017
Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.
For a behind the scenes look at what it is like to work at Evolve, click here
If you are interested in applying for any of these positions please visit the Work For Us Page on the Evolve Housing + Support Website and complete the application form and attach your CV.
Please ensure that your answers give a clear outline of how your application meets the criteria for this job.
As part of our shortlisting process, applicants of interest will be contacted by a Manager for a short telephone screening
Right to work information must be provided and any offer of employment will be subject to satisfactory Disclosure & Barring Service check.