Job description
Job title: Trainee HR Assistant (2 Year Fixed Term Contract)
Job location: UK
Reports to: Global HR Shared Services Manager
Department: Global Human Resources
Job purpose
To assist in the delivery of a customer-focused Global HR service in line with current legislation and organisational policy.
Principal accountabilities:
1. Respond to queries raised by staff via the HR ticketing-system in a timely manner
2. Support HR Business Partners in managing wide spectrum of HR activities, such as the administration of new hires, promotions, progressions, transfers, leavers, pay review and employee relations
3. Focus on high integrity of information stored on the HR system and in documents produced.
4. Input of key data into HR system within deadlines
5. Provide support for HR systems and processes, such as the annual performance review, employee survey and quarterly data reporting
6. Support with recruitment activity
7. Maintain accurate HR information both electronic and manual on personal files
8. Assist the Global HR team with specific HR projects
9. Build effective working relationships with staff and managers across the organisation
The principle accountabilities are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.
Jobholder entry requirements - the essential knowledge, skills and behaviours required
Knowledge (education and related experience):
· Educated to a minimum of A Level standard
· Excellent knowledge of Microsoft Office especially Word and Excel
· Experience of working with databases and service centre concept
· Willingness to develop HR knowledge and understanding of the practices across countries we operate in
· Ability to plan and work effectively as part of a team
Skills (special training or competence):
· French language skills, verbal and written
· Strong delivery focus
· Ability to multi-task effectively
· Strong communication skills both verbal and written
· Ability to remain calm under pressure
· Ability to handle sensitive and confidential data, whilst remaining discreet
· Ability to analyse and work with numerical data
· Strong attention to detail
· Excellent organisational skills
· Ability to occasionally travel (including overseas)
· Willingness to work towards CIPD accreditation
· An understanding of and commitment to equality of opportunity for disabled people.
Core behaviours:
· Communicating and influencing
· Team working
· Planning and organising
· Change and improvement
· Decision making
· Delivery and implementation
Key relationships
Internal
· Global HR Team
· ICT Team
· All employees
· Country/Regional Directors, Heads of Department
External
· Recruitment Agencies
· Benefits providers
Date as of: December 2013
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