RESOURCE5.2FRAMING QUESTIONS

Indevelopingquestions for your evaluation,itcanhelptothink aboutthesorts ofthings peoplewill say, doandthink as a resultof your successful project, andwhatchanges will havehappened,bothfor participantsandyour organisationasaresult.

Thefollowingquotes aretakenfromprojects thatdidhaveasuccessful impactonGSOoutcomes.Work inpairs or individuallyto suggestquestions thatcouldhavebeenaskedtoelicittheseresponses.

Quoteand origin / What questionscouldyou askto elicit this typeof
response?
“Oneuserfelt that the libraryhad‘takenawaymydepression’after
bereavementandfamilybreakdown.”
VIP Project Evaluators, MLASouthEast
"Withsupport, theyoungpeopleput theexhibition together themselves
makingdecisionsrangingfrom,whichpicturestouse,howbig they weregoing tobe,whereeverythingwasgoing togo,dressing the displaycases todesigning theflyer.”
Worker,People’sGalleryatTheDiscoveryMuseum, Newcastle
UponTyne
"Parentsandcarersfeelthat abenefitof comingto the RhymeTime
sessionsisthat it 'makesthem feel lessisolated.”
RhymeTime,CowesLibrary,Isleof Wight
“Thankyoufor thisevent ithasgiven meandmyfamilythe motivation
togoback tomyhomelandandtoalsounderstandhowhardour fathershadtowork tobewherewearenow.Itsgood that myculture
wasshownopenlytopeoplewhodon’t knowwhatahardshipYemeni
manhadtogothrough[sic].”
Participant,CoalFrankincenseMyrrh:YemenandBritish
Yemenisexhibitionat WestonParkMuseum
"I am using theinternetwithSupernovaat theLibrarythankstoyou. I
reallyam gratefulfor yourhelp,guidanceandpatienceinhelping me. AsyouknowI amlookingforapropertymove to Sussexso theability tousetheWWWandhave theconfidencetodosois reallyhelpful.” VIP participant, MLASouthEast
“All ofthefathersandmalecarers havetoldus howmuchthey
haveenjoyeditandhowtheyhaveappreciatedtheopportunities it has giventhentospend‘fun’ timewiththeir kids.”
RogerOlley,Fathers PluswithTyneandWear Museums
“60% ofthe Recycleprojectparticipantswantedtoattendtheproject
becauseitgot themawayfrom homeor thestreet.”
NCCLNottingham GalleriesofJustice: Recycleproject
“Thesteeringgroup[youngpeople]commentedonhowtheyhave
developed theiremotional skillsduring theprojectbyhaving to‘work underpressure’. They’velearnt howtorecogniseeachother’sfeelings andhowtoworkwitheachother.Theybothfelt theyhaddeveloped leadershipskills.”
Worker,FashionRepeatsevaluationreport, Museumof
Hartlepool

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"Wemeet moreregularlynowatthemuseum."
Communitygroupmember
“[Iam] nowinvolvedinothercommunityprojectsandactivities.”
Volunteer,Educationworkwithvolunteers, MuseumsLuton
"Membersof theNorthumberlandFamily History Societyhaveinformal
meetingsat the StudyCentreandareselfsufficientanduseitasa social opportunity.”
Worker, WoodhornOur Woodhornproject,Northumberland
MuseumsandArchives
“I loved thisexhibition-it was really interesting tofindout somuch
aboutoneofthecommunitieslivinginSheffield. Itwouldbenicetosee moreofthiskindof thingasI feel it hashelpedalittle todevelop my understandingandcanonlyhelpbringcommunities together.” Participant,CoalFrankincenseMyrrh:YemenandBritish Yemenisexhibitionat WestonParkMuseum, Sheffield
“All volunteersfelt stronglythattheyhadastrongerrelationshipwith
thelocal communityasaresult oftheircontinued involvement.All volunteersfelt equallystronglythattheyhadabetter understandingof howtheirmuseum couldbenefit thelocalcommunity.”
Educationworkwithvolunteers, MuseumsLuton

Authors - CHE Associates

Published originally by - Museums, Libraries, and Archives Council, 2010

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