Venue Access Guide

Adelaide Town Hall

128 King William Street, Adelaide

The Hall has a main entrance on King William Street with level access from the street leading into the ground foyer lobby. There is also an access lift available.

Getting there

Transport

  • The Town Hall is easily accessible by public transport.
  • Timetables for Adelaide’s bus, train and tram services can be obtained from the Adelaide Metro InfoCentre and Infoline.
  • Bus Stops for Adelaide Town Hall – V1, V2, E1, D2, D1
  • Plan your journey – adelaidemetro.com.au/accessibility
  • Walking distance – Approximately 2-5 minutes from all accessible public transport stops.

Parking

  • Topham Car Park,52-54 Waymouth Street
  • Entry/exit onto Waymouth Street at Bentham Street intersection.
  • 3 minutes’ walk from the Adelaide Town Hall.
  • Accessible parking spaces are not available.
  • 2 dedicated access drop off spaces are located at front of Adelaide Town Hall.
  • Drop off and pick up areas – are on King William Street. Taxis and private vehicles for patrons with access or mobility requirements may drop off at the main entrance – roadside curb.

Venue Accessibility

  • Opening time on performance day –5:30pm
  • Level Access to main entrance & foyer – Yes
  • Box Office – On the night of the performance only. Located in the down stairs foyer opposite the elevator. Ticket purchases and collections are all available from the same location. Open one hour prior to the performance.
  • Counter at wheelchair accessible height – No
  • Access Toilets – are available on Level 1 location the Northern Gallery.
  • Lifts –are available on all floors including Mezzanine and Dress Circle.
  • Venue wheelchairs –are not available.
  • Bars and Refreshment areas accessible – Yes

Inside the Hall

  • Access and Wheelchair seating –is available in the stalls only.
  • Please discuss specific requirements directly with Box Office staff when booking your tickets.
  • Hearing assistance–Hearing assist technology arranged by the Venue Hirer.
  • Assistance animals permitted entry – Yes

How to Book

All access bookings should be made directly with the box office by telephone or in person so we can provide the appropriate information for arrival and access requirements. Please note that free tickets & accessible seating options cannot be booked online.

If booking prior to the performance date contact BASS.

  • BASS Box Office –Adelaide Festival Centre King William Street, Adelaide
  • In person – Monday to Friday 9am to 6pm
  • Counter at wheelchair accessible height – Yes
  • Online –bass.net.au
  • Phone – 131 246
  • Companion Card affiliate – Yes

Further information

Phone (08) 8203 7590 (Business hours)

adelaidetownhall.com.au/information/accessibility