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Spring 2014
Paradise Valley Community College
SBS 213: Hiring and Managing Employees
Instructor: Jim Patterson
E-mail: (Email is best)
Faculty Web Page: http://www2.pvc.maricopa.edu/~patterson
http://JamesGordonPatterson.com
Office Hours: 1015 to 1130 MTWTh
Section Number of course: #14580
Days & Times: Everything is ONLINE at Canvas Class Login: https://maricopa.instructure.com/login
Required Textbook:
Dias, Laura Portolese (2013). Human Resource Management.
You may purchase the text edition of the book at https://students.flatworldknowledge.com/course/1545297
Hiring and Managing Employees
Methods and techniques for managing employees in a small business. Includes supervisor's role, leadership styles, interpersonal communications, staff planning, employee work styles, techniques for handling problem employees, and employee motivation. Focuses on real life situations to enable the business owner to gain high performance from their employee team. Includes segment on hiring, new employee orientation, training, benefits, and developing future staffing needs assessment. Prerequisites: None.
Learning Objectives
1. Describe the effects of leadership styles, employee styles, and interpersonal communication methods on the role of the supervisor.
2. Describe effective staff planning, personnel cost control and discipline methods.
3. Create techniques to motivate employees and encourage positive behavior.
4. Identify issues present in managing multi-cultural workforces.
5. Evaluate techniques for effective problem solving.
6. Describe the importance/benefits of employee orientation and training.
Who is Jim?
I have a broad academic background. I have degrees and interests in journalism, international relations, instructional technology, business, and computer information systems. I am also a published author with three books. And I am an avid photographer. I’ve made many national conference presentations and conducted training for both corporate and military audiences. Prior to coming to Paradise Valley C.C., I was an education specialist with the U.S. Army’s Military Intelligence School at Fort Huachuca, AZ. In my younger days, I was a radio reporter and news director for stations in both Michigan and Arizona. Before teaching at PVCC, I taught at the University of Phoenix,Jackson (MI) Community College (main campus and prison branch... my captive audience!), Pima C.C., and the University of Arizona. I have a B.A. from the University of Arizona, a M.A. from Eastern Michigan University, a Certificate in Distance Education from Thomas Edison State College, an Ed.S. in instructional technology from Valdosta State University, and anM.B.A. from Morehead State University.I am now completing an Ed.D. from Northern Arizona University. I am the campus Faculty Online Learning Coordinator. I am proficient with Mac products like iWeb and iMovie, Office, Dreamweaver, and Adobe PhotoShop and Lightroom for editing photos and graphics - see my digital photography site which also links to my faculty site at http://JamesGordonPatterson.com You will see I have a real passion for photography. I am a member of the National Association of Photoshop Professionals, Wedding and Portrait Photographers International, and the Royal Photographic Society.
What are the ground rules?
Attendance/Participation:
You have to be in class online to do the work. If you need to withdraw from the course, please do so through official PVCC channels (Admissions and Records). Note I do not allow for late work nor do I give “I” grades.
Plagiarism:
Plagiarism is a serious offense. It is the unacknowledged use of another’s words, ideas, or information. Some common examples of plagiarism are summarizing or paraphrasing source material without documentation, quoting without citations, copying all or parts of another writer’s paper, having another person write the paper, or purchasing another writer’s paper.
To avoid plagiarism, students must give a source credit for any ideas or information they have used in a paper, whether they have paraphrased, summarized, or quoted from the source.
A student who plagiarizes is subject to disciplinary probation and suspension (see page 218 of the PVCC Catalog.) The first occurrence of plagiarism may result in a zero for that assignment. A second occurrence may result in a grade of “F” for the course.
How will I be graded?
For Each chapter:
At the end of each of the 14 chapters, there is a case study. In the discussion area for that week, post the questions and answers to that case study.
IN ADDITION, each student will post a question on the chapter for other students to answer. You will also answer a student question.
Successfully completing each chapter is worth up to 5 points or a total of 70 points.
NOTE: One post per week will NEVER get full credit. You must do all of the above!
Final Human Resource Paper worth 30 points (5 pages, double spaced, APA style, on a pre-approved topic)
TOTAL POINTS POSSIBLE: 100
Grading Scale:
90-100 = A
80-89 = B
70-79 = C
60-69 = D
Where can I get extra assistance?
The Learning Support Center:
Please feel free to make an appointment with a tutor if you need assistance with assignments. Tutors in The Writing Center, which is a part of the Learning Support Center, can assist you with writing concerns. Tutoring is free to PVCC students.
Counseling:
Feel free to make an appointment with a Counselor if you need assistance with personal issues or help in selecting a major/career. Counseling is free to PVCC students. The phone number to make an appointment is (602) 787-6540.
What other policies do I need to know about?
Students Rights and Responsibilities:
Students are responsible to read and understand the District-wide Scholastic Standards found in the current Student Handbook. Pay particular attention to the technology section, 2.5.2 Student Disciplinary Code, Article III, Paragraph 15.
Student Disabilities:
Students with disabilities who believe they may need accommodations in this class are encouraged to contact the Disability Resource Center, KSC room 119, (602) 787-7170.
Withdrawal Policy:
If you are considering withdrawing from this course, please speak with me first. If together you determine that it is best for you to withdraw, then go to Admissions and Records in the Kranitz Student Center to complete the necessary paperwork. The responsibility for withdrawing is yours. If at the time of withdrawal a student has a grade of “C” or higher, a “W” (withdraw passing) will be assigned. Otherwise, a grade of “Y” (withdraw failing) will be assigned.
Course Outline and Assignments:
SBS213 – A Breakdown of Assignments – REVIEW THIS OFTEN!
Dates / What is Due? For how many points?Week One: 3/17 to 3/23 / Read chapter one: The Role of Human Resources. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter two: Developing and Implementing Strategic HRM Plans. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Week Two: 3/24 to 3/30 / Read chapter three: Diversity and Multiculturalism. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter four: Recruitment. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Week Three: 3/31 to 4/6 / Read chapter five: Selection. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter six: Compensation and Benefits. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Week Four: 4/7 to 4/13 / Read chapter seven: retention and Motivation. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter eight: training and development. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Week Five: 4/14 to 4/20 / Read chapter nine: Successful Employee Communication. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter ten: Managing Employee Performance. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Week Six: 4/21 to 4/27 / Read chapter eleven: Employee Assessment. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter twelve: Working with Labor Unions. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Week Seven: 4/28 to 5/2 / Read chapter thirteen: Safety and Health at Work. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
Read chapter fourteen: International HRM. Look at the PowerPoints for the chapter. Respond to the case for the chapter in the discussion board. Ask a question of fellow students and answer a question of a student. Worth up to 5 points.
TOTAL POINTS POSSIBLE = 100
NOTE: By accepting this syllabus, you understand the grading, assignment, and attendance policies I have for this class. This syllabus is subject to change, but I will announce the change in advance. You also agree to follow the section on campus computer technology (p. C-27) located in the Student Rights and Responsibilities in the student handbook.
Students with disabilities who believe that they may need accommodations in this class are encouraged to contact Disability Resource Center, B-Building –119, 602-787-7170
Have a great semester!
James Gordon Patterson
STUDENT CODE OF CONDUCT
Students engaging in the following are subject to disciplinary sanctions outlined in the PVCC Catalog, Student Policies Section.
Acts of Dishonesty; examples include:
Plagiarism
Furnishing false information
Falsifying records related to coursework
Forgery, alteration, misuse of any college document
Tampering with the election of any college-recognized official
Disruption or obstruction of teaching, research, administration, disciplinary proceedings, or college activities. An instructor can remove a student from class for disciplinary reasons.
Physical abuse, verbal abuse, threats, intimidation, harassment, coercion and/or conduct that threatens the health or safety of any person.
Attempted or actual theft
Failure to comply with direction of college officials or law enforcement officers
Unauthorized possession, duplication or use of keys to any college premises
Violation of federal, state, or local laws on college campus or at college sponsored activities
Use, possession or distribution of narcotics or other controlled substances
Use, possession, or distribution of alcoholic beverages, or public intoxication
Illegal or unauthorized possession of firearms, explosives, weapons, or dangerous chemicals
Participation in a college demonstration that disrupts the normal operations of the college
Obstruction of the free flow of pedestrian or vehicular traffic on college premises
Conduct which is disorderly, lewd or indecent
Theft or other abuse of computer time
Abuse of the judicial system
PVCC STUDENT SERVICES RESOURCES
The majority of services are open Monday – Thursday 8:00 -7:00 and Friday 8:00 – 5:00. Appointments may be required for some areas. Visit our Web Site at www.pvc.maricopa.edu for more information.
Athletics – To learn more about our athletic programs call (602) 787-7173 or e-mail us at www.pvc.maricopa.edu/athletics.
Academic Advising – KSC186, (602) 787-7060. Advisors are available to assist with classes and degree information. Discuss your goals, education history, and interests with the advisor .
Hours: Walk-in 8:00 – 11:00 a.m. Afternoon and evenings by appointment.
Admissions and Records – KSC111, (602) 787-7020. Services include registration, transcript requests, graduation requests, and educational records. This office maintains all student records.
Assessment Center – KSC226, (602) 787-7050. Services include placement, ESL, instructional , and CLEP testing. Assessment helps students identify their existing skills and knowledge.
Bookstore - KSC143, (602) 787-7120. The Bookstore, operated by Follett, sells new and used textbooks, school supplies, greeting cards, gifts, sundries, college clothing, trade books, and educationally priced software.
Child Development Center – D101, (602) 787-7150. This service is available for the children of PVCC students. The program’s main focus is language development, fine motor and social skills for children between the ages of 3 – 8 years.
College Safety – KSC126, (602) 787-7900. Provides safety and security measures for the campus. Services include lost and found, emergency assistance, first-aid, parking decals, photo ID’s.
Counseling/Personal Development – KSC177, (602) 787-6540. Free, confidential counseling is available to prospective and currently enrolled students at PVCC. Counselors are available by appointment. Please call or stop by the Counseling Office.
Disability Resource Center/Student Development – KSC119, (602) 787-7174. This office participates in the Americans with Disabilities Act which include reasonable accommodations with access, resources, and support services. Student development activities include student orientations, ESL student support, and student diversity program.