Unit 3, Shops and services, recording 10

1

A Excuse me. Do you have this in red?

B Yes, I think so. One moment, please. Yes, we do. Here you are. Is this the right size?

A Is it a medium?

B Yes, it is.

A That’s great. I’ll go and try it on.

2

A Can I help you?

B Oh yes. Thank you. I’d like to pay this cheque into my account, please.

A Yes, of course, madam. Can I have your account number?

B Here’s my card.

A Thank you. Anything else?

B Oh yes, I’d like to apply for a credit card.

A No problem. Just fill out this form.

3

A How much is the tour?

B It’s £15 per person.

A All right. I’ll have two tickets, please. How long does it take?

B About an hour, sir, depending on traffic of course.

A Do we go to Kensington?

B Yes, we do. We go past Harrods – London’s biggest department store – and then on to Hyde Park Corner and Hyde Park.

A OK.

B Please take your seat, sir, as we’ll be leaving shortly.

4

A Can we have the bill, please?

B Yes, of course, sir. Here you are.

A Thank you. I’d like to pay by cash, please.

B Yes, of course. That’s £18 then.

A Here’s £20.

B Thank you and that’s £2 change.

A Oh, keep the change.

B Thank you very much, sir. Have a nice day.

5

A I’d like to send this parcel, please.

B I’m sorry. You need to go to window number 7. I don’t take big parcels.

A Oh. There’s a long queue at window 7.

B I’m sorry about that. There is a notice over there.

A Oh yes, I didn’t see it. Never mind. Can I have a book of first-class stamps while I’m here?

B Yes, of course. Here you are.

A Thank you.