NCLC 2016-2017 Member Timeline
Goal / Activities / Outcomes / Process Evaluation / Outcome EvaluationImprove Literacy in the State of NC / Member training
Individual support / Increased literacy skills (K-12 and adult)
Improved tutoring ability / Training agendas
Training evaluations
Member End of year survey / Member End of year survey
Adult self evaluations
Bader test
Strengthen the Volunteer Base in NC / Member training
Individual support / Increase in organizational capacity
Improved volunteer management skills / Training agendas
Training evaluations
Member End of year survey / Member End of year survey
Volunteer satisfaction survey
Organizational Capacity Retrospective pretest
Appreciate cultures different from one’s own culture / Member training
Conferences and Workshops / Increased cultural competency / Training agendas
Training evaluations
Member End of year survey / Member End of year survey
Develop and foster community partnerships / Member training
National Service Day
Conferences and Workshops / Increased understanding of how to build relationships in the community / Training agendas
Training evaluations
Member End of year survey
Description of Service Day activities / Member End of year survey
Foster a sense of community responsibility and volunteerism / Member training
National Service Days
Conferences and Workshops / Increased sense of making a difference
Increased understanding of the importance of volunteerism / Training agendas
Training evaluations
Member End of year survey / Member End of year survey
North Carolina LiteracyCorps Program Evaluation Plan
North Carolina LiteracyCorps Member Program Evaluation Plan
Mission: Improve NC literacy rateGoal / Activities / Outputs / Outcomes / Process Evaluation (Monitoring) / Outcome Evaluation
Improve organizational capacity / Members assess organizational capacity (beginning and end of year)
Members work on relevant organizational capacity projects / Increased organizational capacity (10 sites) / · Volunteer Recruitment and Retention Plan
· Member Binder
· Site Organizational Capacity Retrospective Pretest / Site Organizational Capacity Retrospective Pretest
Volunteer Recruitment and Retention Plan
Improve volunteer capacity / Members/sites provide volunteer trainings / 1350 volunteers will be managed by the organization or NC LiteracyCorps / Increased organizational capacity (10 sites)
Improved volunteer skills / · Volunteer Satisfaction Survey
· Google Spreadsheet
· Binder / Volunteer Satisfaction Survey
Increase literacy skills / Members and volunteers provide tutoring services / 800 K-12 learners will complete program
650 ED Adults will receive courses or training / Increased literacy skills (450 K-12 students and 450 Adult ED learners) / · Google Spreadsheet
· Focus Group / Tutor assessment
Increase literacy tutor capacity / Members/sites provide tutor trainings / Increased tutoring ability / · Tutor assessment
· Google Spreadsheet
· Binder / Tutor assessment
NCLC 2016-2017 Member Timeline
NCLC Measurement Tools 2016-2017
Outcome Evidence
Volunteer Management Assessment Tools
Volunteer Management Assessment Survey-Members take this survey at the beginning of the year to assess needs at the site and to help with the creation of their Volunteer Recruitment and Retention Plan
Volunteer Recruitment and Retention Plan-Each site should collaboratively create this plan to determine what areas of volunteer recruitment and retention will be examined across the year.
Volunteer Satisfaction Survey-this survey should be given to volunteers at the end of the program year or before volunteers stop volunteering, similar to an exit survey.
End-of-Year Retrospective Volunteer Management Survey-One member and director from each site should complete this survey together at the end of the member’s year to examine which areas of organizational capacity improved across the year.
Literacy Tutoring Assessment Tools
Tutor Assessment-All tutors should fill out a form for each student they tutor at the end of the program year or whenever the tutee exits the program.
Bader test- A Bader pretest should be given to all K-12 students in September or October (as close to the beginning of the year as possible) and the posttest should be given at the end of the year or before the K-12 student exits the program.
Adult Self-evaluation-An adult self-evaluation should be given to each adult learner at the end of the program or before the student leaves the program.
Focus groups-one site will pilot focus groups with K-12 learners to learn about their experiences in the tutor program.
Member and SCALE Assessment Tools
Google Spreadsheet- There is a worksheet for learners (K-12 or adult), volunteers, and trainings that should be completed monthly by one person at each site.
Member Monthly Report-The member monthly report summarizes program evaluation activities and should be completed by the 10th of each month.
Member end of year survey- Each member should complete an end of year survey before exiting the program.
NCLC 2016-2017 Program Evaluation Timeline
September
Google Spreadsheet
Member Monthly Report
Bader Pretest
Volunteer Management Assessment Survey
Volunteer Recruitment and Retention Plan
October
Google Spreadsheet
Member Monthly Report
Bader Pretest
2015-2016 Quarterly and Year End Report
November
Google Spreadsheet
Member Monthly Report
December
Google Spreadsheet
Member Monthly Report
January
Google Spreadsheet
Member Monthly Report
February
Google Spreadsheet
Member Monthly Report
March
Google Spreadsheet
Member Monthly Report
April
Google Spreadsheet
Member Monthly Report
Bader Posttest
Tutor Assessment
May
Google Spreadsheet
Member Monthly Report
Bader Posttest
Tutor Assessment
June
Google Spreadsheet
Member Monthly Report
Bader Posttest
Tutor Assessment
July
Google Spreadsheet
Member Monthly Report
Volunteer Recruitment and Retention Plan
End-of-Year Retrospective Volunteer Management Survey
Volunteer Satisfaction Survey
August
Yearly Member Evaluation Training
September
October
Quarter 4 and Year End Report
NCLC Member Documents
NCLC Member Measurement Tools 2016-2017
Volunteer Management Assessment Tools
Volunteer Management Assessment Survey-Members take this survey at the beginning of the year to assess needs at the site and to help with the creation of their Volunteer Recruitment and Retention Plan
Volunteer Recruitment and Retention Plan-Each site should collaboratively create this plan to determine what areas of volunteer recruitment and retention will be examined across the year.
Volunteer Satisfaction Survey-this survey should be given to volunteers at the end of the program year or before volunteers stop volunteering, similar to an exit survey.
Site Organizational Capacity Retrospective Pretest-One member and director from each site should complete this survey together at the end of the member’s year to examine which areas of organizational capacity improved across the year.
Literacy Tutoring Assessment Tools
Tutor Assessment-All tutors should fill out a form for each student they tutor at the end of the program year or whenever the tutee exits the program.
Bader test- A Bader pretest should be given to all K-12 students in September or October (as close to the beginning of the year as possible) and the posttest should be given at the end of the year or before the K-12 student exits the program.
Adult Self-evaluation-An adult self-evaluation should be given to each adult learner at the end of the program or before the student leaves the program.
Member and SCALE Assessment Tools
Google Spreadsheet- There is a worksheet for learners (K-12 or adult), volunteers, and trainings that should be completed monthly by one person at each site.
Member Monthly Report-The member monthly report summarizes program evaluation activities and should be completed by the 10th of each month.
Member end of year survey- Each member should complete an end of year survey before exiting the program.
September
Google Spreadsheet
Member Monthly Report
Bader Pretest
Volunteer Management Assessment Survey
Volunteer Recruitment and Retention Plan
October
Google Spreadsheet
Member Monthly Report
Bader Pretest
2015-2016 Quarterly and Year End Report
November
Google Spreadsheet
Member Monthly Report
December
Google Spreadsheet
Member Monthly Report
January
Google Spreadsheet
Member Monthly Report
February
Google Spreadsheet
Member Monthly Report
March
Google Spreadsheet
Member Monthly Report
April
Google Spreadsheet
Member Monthly Report
Bader Posttest
Tutor Assessment
May
Google Spreadsheet
Member Monthly Report
Bader Posttest
Tutor Assessment
June
Google Spreadsheet
Member Monthly Report
Bader Posttest
Tutor Assessment
July
Google Spreadsheet
Member Monthly Report
Volunteer Recruitment and Retention Plan
End-of-Year Retrospective Volunteer Management Survey
Volunteer Satisfaction Survey