Xactimate Q&A

Email any questions you can’t answer to the SME Martin Langley at

What is Xactimate

It is software used by property adjusters to write insurance claims. It is used by some 80% of insurance carriers in the US in all States.

What’s included?

Includes setup, creating new estimates, sketching, waste handling, adding line items, depreciation and printing. Also includes Level 1 certification prep’ materials. 70 training videos and a 250 page comprehensive manual.

What does the student need to provide?

Their own laptop with Windows Vista, 7 or 8. (XP is too old, won’t run on Macs)

Printer, external mouse for sketch, and downloaded demo copy of Xactimate 27.3 available free from Xactware.com for 30 days. Do NOT download it until you get the course manual and materials.

Is Xactimate included in your course fee?

No – you have to download it from Xactware.com. You get a free demo version for 30 days after which you have to pay a subscription to Xactware. Do NOT download Xactimate until you get the course materials.

How long do I have course access?

Video access for 90 days / 3 months. The copyright course manual will be mailed to you direct to keep for your personal use only.

What happens if I don’t complete the course in 30 days?

You have to buy a subscription from Xactware like everyone else. You have 3 full months to complete our course training.

What support do get?

24/7 online Trainer Support portal is included at no extra charge.

Are there any C.E. credits for the Xactimate course?

No. CE’s are State regulated and require additional cost from you as well as extensive testing that puts unnecessary burden on you. We sell CE’s on many other courses very cheaply.

Is there a Course Certificate?

You take the Level 1 certification test direct from Xactware, but that costs an extra $100 payable direct to them. We include complete preparation materials for that certification that employers want to see.

What else do I need to get a job as an insurance claims adjuster?

In addition to our Pre-License course and Xactimate you need our ‘Jump Start’ course. Jump Start gets your adjusting career started quickly. It’s video based with a manual that you can complete in one day. It covers information on the equipment you’ll need, how to inspect or ‘scope’ a property and includes several free scoping forms you can use onsite, and importantly how to get your career started including reciprocity websites. If you want to be a claims adjuster then you really need this information and you should complete this one day course starting the Xactimate course.

1