POSITION DESCRIPTION
Associate Nurse Unit Manager (Grade 3B)
Neonatal ServicesCore Mercy Values: / Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork
Position title: /
Associate Nurse Unit Manager –
Neonatal services
/ Employee name:Entity: / Mercy Hospital for Women (MHW) / Date: / June 2013
Position reports to: / Nurse Unit Manager Neonatal Intensive Care Unit (NICU) and
Nurse Unit Manager Special Care Nursery (SCN) / Positions reporting to this one:
Communicates with: / Registered Nurses, Registered Midwives, Enrolled Nurses.
Members of the multidisciplinary team
Position Purpose: / § To compliment and support the strategic direction and management within Neonatal Services.
§ To respond to and effectively manage the day to day operation of the Neonatal Nurseries
§ To promote excellence in clinical practice and family centred care.
§ To provide leadership and clinical support to the nursing team.
§ To support the Nurse Unit Manager of NICU and SCN by acting up into the position to fill planned and unplanned leave
Qualifications: / § Registered Nurse /Midwife with the Australian Health Practitioner Regulation Agency (AHPRA)
§ Post Graduate qualification in Neonatal Intensive Care
§ A minimum of four years post registration experience, including three years experience in area of specialty; SCN or NICU
Relevant Competencies, Policies and Codes: / NMBA Codes and Guidelines and Competency Standards:
§ NMBA Code of Ethics for Midwives
§ NMBA Code of Ethics for Nurses
§ NMBA Code of Professional Conduct for Midwives
§ NMBA Code of Professional Conduct for Nurses
§ Midwifery Competency Standards (Jan 2006)
§ RN Competency Standards (Jan 2006)
NMBA Professional Boundaries
§ Professional Boundaries for Midwives (Mar 2010)
§ Professional Boundaries for Nurses (Mar 2010)
§ Social Media Information Sheet for Nurses and Midwives (Sept 2010)
Mercy Health Policies and Codes
§ Mercy Health Privacy Procedure
§ Mercy Health Human Resources Code of Conduct
§ Mercy Health Personal Presentation
Organisational Competencies / Personal Competencies /
Job Competencies
Once only:Orientation
Infection control
Open disclosure / § Excellent communication and interpersonal skills
§ Ability to be adaptable and flexible / § Good knowledge, understanding and commitment to the mission, vision and values to the Sisters of Mercy.
§ A commitment to family centred care
Annual Mercy Health mandatory competencies: / § Ability to take initiative in challenging situations / § Excellent technical and professional knowledge
Work Health and Safety
Emergency procedures
Diversity and Equity / § Ability to work within a team and work autonomously when required
§ Ability to motivate and manage change / § Knowledge of the organisational operation of the Mercy Hospital for Women.
Department mandatory competencies: / § Excellent computer skills
§ Ability to troubleshoot using a clear and concise framework / § Demonstrates a sound knowledge of contemporary issues in neonate nursing and midwifery practice.
Adult BLS online. Adult BLS practical
Newborn Life Support (NLS) online,
NLS practical, Medication management, Hand Hygiene, Newborn capillary sampling / § Confident, resourceful and approachable at all times
§ Ability to establish a rapport with families and ongoing providers / § Appropriate delegation of duties to appropriate members of staff.
§ Demonstrates behaviours that reflect the Mercy Values
§ Ability to sensitively explain unexpected changes in discharge planning due to level 1, 2 and 3 bed availability / § Quality orientation to the role for periods of unexpected leave.
§ Well developed leadership and team building skills
§ Excellent leadership, influencing and negotiating skills / § Information monitoring and written communication
§ Ability to effectively collaborate and liaise with members of the multidisciplinary team
§ Is value driven / § Demonstrates an analytical approach to managing discharge planning.
§ Demonstrates the ability to build relationships with internal and external services.
Key Result Areas / Standard Measures / Key Activities /
§ Ensure nursing leadership within Neonatal Services / § Internal compliance (culture, behaviour and practice) and commitment from staff on the unit / § Assist the Nurse Unit Manager in facilitating the implementation of operational strategies in line with MHW’s Strategic Directions
§ To be a role model and resource person within Neonatal Services.
§ Compliment and support the management team
§ Ensure the provision and implementation of quality clinical care
§ Assist in the implementation of quality management / § Organisation successfully accredited.
§ Practises according to relevant codes, guidelines and competency standards
§ Ongoing provision of quality clinical care / § Adheres to Nursing/Midwifery Regulatory Standards as set down by the Nursing and Midwifery Board of Australia
§ Complies with OH&S policy, Infection Control, Quality Control procedures and policies
§ Attends in-services to promote evidence-based practice
§ Keeps up to date with quality accreditation standards
§ Promotes excellence in nursing care that upholds the rights of patients and family in relation to safety, privacy and confidentiality.
§ Contributes towards the organisation being successfully accredited by providing quality improvement activity reports and assessment tools to the NUM prior to accreditation and self assessment
§ Participates in a nominated portfolio within the Neonatal Services, and reports to the NUM on a monthly basis at the ANUM meeting.
§ Ensure effective lines of communication are maintained both internally and with external facilities / § Well informed staff working in a harmonious environment
§ Evidence of a culture with open and transparent communication / § Ensure all staff behave in accordance with Mercy Hospital for Women’s values at all times and resolves conflict in a timely manner as required. Seeks support from NUM and Human Resources as required.
§ Demonstrates supportive behaviours for colleagues and acts as a resource person to others in relation to clinical practice.
§ Promotes a pro-active approach to open and transparent communication
§ Attends hospital forums and unit/department meetings as required
§ Establishes effective and appropriate patterns of communication with clients, families, colleagues and management
§ Initiates and maintains accurate documentation at all times
§ Is approachable to staff and parents at all times
§ Ensure all services and practices are delivered with strong focus on customer service and continuous improvement / § Minimal customer complaints
§ Develop and support early discharge planning / § Accurate knowledge of ‘Mercy Health Complaints Policy’ and Incident Reporting
§ Involves patients and families in planning care
§ Act as a role model in the adoption of a customer service focus for both internal and external customers
§ Constantly monitors service standards
§ Participate in staff surveys as required
§ Participate in review and improved work practices as necessary
§ Document and support all quality improvement activities
§ Uphold patient confidentiality and privacy
§ Ensures responsibility of own professional development
§ Encourages and facilitates the professional development of others / § Clinical and theoretical knowledge is up to date
§ Participates in staff and self appraisals as directed by NUM
§ Attendance at compulsory staff education / § Attend relevant professional development opportunities
§ Participate in own annual performance appraisal
§ Completes nominated staff appraisals in a timely manner
§ Regularly attends in-service seminars
§ Successfully completes allocated annual performance appraisals
§ Promote the utilisation of the education team
§ Utilise internal and external education opportunities
§ Completes all mandatory competencies annually
§ Contributes to nursing clinical practice research and the application of findings / § Improved patient care
§ Progressive and up to date care in all areas of nursing / § Participates in and supports all research activities in Neonatal Services
§ Maintains a thorough understanding of all research activities in Neonatal Services.
§ Demonstrates the ability to access and understand research findings and how to adopt these findings in clinical practice
§ Implementation of evidence based practice
§ Contributes to a collaborative approach to change management & application / § Participates forward planning as part of the strategic direction of MHW. / § Actively pursue improved practice guidelines
§ Pro-actively contribute to continuous improvement within the organisation resulting in change.
§ Actively supports and assists the Nurse Unit Managers with change management and application
§ Communicates organisational change to staff as necessary
§ Contributes to a collaborative approach to policy & procedure review & development / § Continuous policy and procedure review and development / § Develop and maintain professional standards of knowledge of policy and procedures
§ Keep abreast of developments and research in clinical practice in order to monitor their impact on patient services
§ Demonstrate and knowledge of evidence based practice
§ Provide so far as is practicable, a healthy and safe environment for staff and others in the workplace and actively review work procedures and supervise staff to ensure all work is performed in a safe manner / § Completes risk assessments and implements controls
§ Records incidents thoroughly and accurately
§ Conducts and completes incident investigations in a timely manner
§ Provides alternative duties for staff on return to work plans
§ Ensures all new staff are provided with an induction/orientation to the work area
§ Reduces number and cost of Work Cover claims / § Undertake regular risk assessments
§ Complete incident forms in a timely manner, investigate and counsel as appropriate.
§ Assist injured staff to return to work in a safe and timely manner
§ Keep induction/orientation records
§ Liaise with Occupational Health and Safety Coordinator.
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Employee’s Signature: / Date:
Print Name:
Line Manager Signature: / Date:
Print Name:
Updated: June 2013
Mercy Health Neonatal Services: Associate Nurse Unit Manager Grade 3B