Family Mosaic Mental Health Services
Floating Support
Does the client require support due to their mental health Y/N
If the answer is NO please do not refer to service.
Is their any secondary issue? (Tick all that apply)
Vulnerable elderly (age 55 years +) Unable to manage in home
Fleeing domestic violence
Person with learning difficulties Person with HIV/AIDS
Person with a physical or sensory disability Refugees/asylum seekers
Person with alcohol problems Person with drug problems
Offender or person at risk of offending Other (please state)
What support needs does the client have?(Tick all that apply)
Alcohol (mis) use (current) Language/literacy
Alcohol (mis) use (previous) Mild mental health problems
Basic life skills Mild learning difficulties
Befriending/loneliness/isolation Never lived independently
Budgeting debt/money advice Offending history
Personality/behavioural disorder Drug (mis) use (current)
Relationship breakdown Drug (mis) use (previous)
Sexuality issues Move-on into sheltered housing History of neighbour nuisance Victim of violence/harassment
Homeless/transient accommodation history Assistance with tenancy
ASB
Other ______ Mobility/Physical Disability
If you have not ticked any but are sure that this person should be referred to the Mental Health Floating Support Service, contact the team on 0300 123 1339 for advice or email us on or
Section 2General Details
Please give as much information as you can about the tenant you are referring.
Date of referral ______
Full name of client ______
Address ______
______
Post Code ______
Telephone No.______
Diagnosis ______
Type of tenancySecure Assured
Landlord and Tenancy start date:
Date of Birth______
Ethnicity______
First Language______
Interpreter required? Yes No
Has the client agreed to the referral Yes No
If not, please state reason ______
Last contact with client______
Housing Officer (Name) ______Telephone______
Section 3Support Issues
What are your immediate concerns and reason for this referral?
______
______
______
If you want to add more details about the tenant's additional support needs (e.g. physical/sensory disability, mental health needs etc?) use this section
______
______
______
What other support does the tenant receive (e.g. do they have a social worker, community psychiatric nurse, GP; family/friends/carers?)? Please give contact details.
______
Would you like any family or friends involved in your assessment and support if accepted into our service?
Yes No
If yes please state full details:
Section 4Risk
Is the customer currently on any MOJ restrictions or a CTO?
Yes No
If yes please provide details of any restrictions:
Is the tenant at risk of losing their home? If so, why?
______
______
______
Is the Landlord taking legal action against them?
______
______
______
Is the tenant a risk to themselves or others? (i.e. Do they have a history of falls, challenging behaviour or self-harm? )
______
Are there any health and safety risks at the property which may prevent us from entering the property? (please tick)
Fleas/other infestationsCockroaches
Rats/MiceHoarding
SharpsUnsanitary conditions
Unsafe property (eg structural problems)
Other/Additional information
______
______
Section 5Referral Details
Name of person making the referral: ______
Job title: ______
Organisation: ______
Address: ______
Telephone ______Fax ______E-mail______
Signature ______Date ______
Please send risk assessment, CPA and any other relevant documentation with referral.
Can referrer attend assessment?
Yes No
Section 6 To be completed by the Family Mosaic
Date received: ……………………….
Date Assessed………………………..
Referral Accepted Yes No
If not, please state why………………………………………………………….
PRIORITY
A1 / A2 / B1 / B2 / CPlease return to: Mental Health Services, Family Mosaic 38 Marsh Hill, London E9 5PE
Tel 0300 123 1339 or e mail: