CHARLES STEPHEN WHITE
U.C. FOUNDATION & HART PROFESSOR OF MANAGEMENT
PERSONAL
Office Address: Department of Management
School of Business
University of Tennessee at Chattanooga
615 McCallie Avenue
Chattanooga, Tennessee37403
(423) 4254686
email:
Home Address: 5603 Shady Branch Drive
Chattanooga, Tennessee37415
EDUCATION
Ph.D. Doctor of Philosophy in Business Administration, ArizonaStateUniversity, 1981; Major: Management; Minors: Managerial Accounting, Industrial Engineering. Dissertation Title: The Effects of Task Feedback, Reward Structure, and Interpersonal Competition on Two Measures of Performance"
MBA Master of Business Administration, University of Wyoming, 1977
BS BS in Chemistry, BaylorUniversity, 1971
PROFESSIONAL
EXPERIENCE
1981 Current: Professor of Management (tenured).
Courses taught include UNDERGRADUATE: Organizational Behavior, Advanced Organizational Behavior, Management Information Systems, Wage and Salary Administration, Production Management; GRADUATE: Organizational Behavior, Organizational Theory, Research Design, Management Information Systems, Management Tools, Small Business Management and General Management.
1980 1981: Faculty Associate ArizonaStateUniversity. Taught Principles of Management and Management Decision Making.
19721978: United States Air Force; Primary Duty: Rescue Helicopter Pilot; flew Kaman HH43 Huskie at Udorn Royal Thai Air Force Base, 1974. Flew Bell UH1F for Strategic Air Command. Additional Duty: Administrative Officer, Equal Opportunity and Treatment Officer, Security Officer. Exit Rank Captain
19711972: Chemist for Rucker Pharmacal Corporation, Shreveport, Louisiana
RESEARCH INTERESTS
The application of organizational behavior principles to computer based management simulation systems.
Legal liability in hiring and retention.
CONSULTING EXPERIENCE
2002Strategic planning for Farmer’s Telephone Cooperative
2001Strategic planning for the Center for Non-profits (United Way)
2000Business training for physicians at ErlangerHospital
1999New product development consulting for Dental Harmonics Corp.
1996Conducted performance appraisal training for Dixie Yarns corporation.
1993Conducted teambuilding sessions for Bowater Paper Manufacturing of Calhoun, TN.
1992Conducted focusgroup research for Siskin hospital.
1991Questionnaire design for Siskin hospital's marketing department.
1989Conducted software training in Enable and DOS for the Tennessee National Guard.
1989Conducted managerial training and teambuilding for Hamilton County School District Food Services Division.
1988 Conducted managerial training for Coppinger and Affiliates of Cleveland, TN.
1987 Managerial training in strategic planning conducted for Erlanger hospital of Chattanooga, TN
1986 Data analysis of motel registrations for the Chattanooga Tourist and Convention Center
1985 Conducted management seminars for 1st Tennessee State Bank
1983 Supervisory training conducted for Scholze Tannery of Chattanooga, TN
1983 Staff training conducted for the University of Tennessee Center for Government Training
1982 Labor Relations consultation for a Chattanoogabased leather-manufacturing corporation.
1981 Wage and salary recommendations for a furniture manufacturing firm in Tennessee
1980 Conducted training session on interpersonal transactions for an Arizona Medical Laboratory Group
1979 Conducted teambuilding retreats for senior management group of hospital administrators
AWARDS, HONORS AND OTHER ACTIVITIES
Awarded “Exceptional Merit” performance review for 2001/2002
Professorship: “Hart Professor of Management” – Awarded 2001
Reviewer for Human Resource Development Quarterly.
Professorship: "University of Chattanooga Foundation Professor of Management" Awarded 1986.
Kayo Oil Company "Innovation in Teaching Award" in 1986.
Past President, Beta Gamma Sigma
Past President, Sigma Iota Epsilon (HonoraryManagement)
Member, Academy of Management
Graduate of AACSB's 1984 MIS Institute
Graduate of AACSB's 1988 Advanced MIS Institute
Graduate of Bell South's 1990 Master Teacher Program
PUBLICATIONS
Diversity Practices: Learning Responses for Modern Organizations”, Accepted for publication in Development and Learning in Organizations. Co-authored with Richard Allen, Kathleen Wheatley, & Gail Dawson.
“Emotional Intelligence and Its Relation to Equity Sensitivity and Responses to Under-Reward Situations”, Journal of Behavioral and Applied Management. Winter 2004. Internet-only journal. Located at Co-authored with Richard Allen and Michael Biderman.
“Rewards and Organizational Performance in Japan and the United States: A Comparison”, GlobalCompensation. Jan/Feb 2004. pg. 7-14. Co-authored with Richard Allen, Marilyn Helms, and Margaret Takeda.
“Viscaino vs. Microsoft’s Impact on the Future of Short-Term and Permatemp Contingent Employment in Marketing: An Agency Theory Perspective”, Marketing Management Journal. Vol 13. Issue 2, Fall 2003. pg. 132-142. Co-authored with Michael J. Cotter and James Henley.
“Economic Development and Micro-Enterprises in Rural Communities: Are There Gender Differences", Journal of Business and Economic Development. Spring 2003, Vol. 9. No. 1. pg. 26-41. Co-authored with Minoo Tehrani.
“Equity Sensitivity Theory: A Test of Responses to Two types of Under-Reward Situations”, Journal of Managerial Issues. Winter 2002, Vol. 14. No. 4. Pg. 435-451. Co-authored with Richard Allen.
“How Closely Are Temporary Workers Screened? Results of a National Survey of Temporary Agencies”, SAM Advanced Management Journal, Spring2002, Vol. 67, No. 2. Pg. 31-36. Co-authored with Richard Allen and Joanie Sompayrac.
“Defer to Refer? Giving References and Avoiding Legal Liability”, MGMA Connexion, 2002, Vol. 2. No. 2. Pg. 60-64. Co-authored with Greg Thibadoux.
"A Study of the Legitimate Screening Practices of the Temporary Help Industry,” Employment and Labor Law Quarterly. Fall 2001, Vol. 3. No.1. (Electronic journal) Co-authored with Joanie Sompayrac.
“Exceptions to Agency Theory and the Rise of Contingency Employment in Marketing,” Marketing Management Journal, 2001, Vol. 11. No. 2. Pg. 123-131. Co-authored with Michael J. Cotter and James Henley.
“Can Your Firm Be Held Liable for the Actions of Temporary Employees?” Tennessee CPA Journal, 2001, Vol. 46. No. 8. Pg. 6-9. (Cover article) Co-authored with Joanie Sompayrac. Reprinted in The SilverState CPA Vol. 42. Issue 1. Pg. 4. (Jan/Feb, 2002 edition).
“Women and measures of Personnel Effectiveness: An International Perspective of the Maquiladora,” Latin American Business Review, 2000, Vol. 1. No.4. Pg. 125-138. Co-authored with Rodrigo Arrioja.
“Weigh the Financial and Liability RisksofTemporary Staff,” Medical Group Management Update, 2000, Vol. 39, Issue 6. Co-authored with Greg Thibadoux.
“Quality Improvement and Equal Opportunity: Must They Be at Odds?”, National Productivity Review, 1999, Vol. 18, No. 2. Pg. 47-52. Co-authored with James Macomber.
“Mastery, Frequency & Interaction of Managerial Behavior Relative to Sub-unit Effectiveness,” Human Relations, 1999, Vol.52, No. 1, Pg. 49-66. Co-authored with Frank Shipper.
“To Team Teach or Not to Team Teach – That is the Question: A Faculty Perspective,” Marketing Education Review, 1998, Vol. 8, No. 3. Pg. 13-24. Co-authored with Jim Henley and Mary Brabston.
“Avoiding Negligent Hiring Liability - The Case of Mary Foley,” Contemporary Times, 1997, Spring Vol. 15 Issue 59, Pg. 31-37. Co-authored with Larry Kleiman.
"Employer Educational Assistance: An Assessment of the Impact on Organizational Commitment,” Management Research News, 1997. Vol. 20(1), Pg. 12-30. Co-authored with Cynthia Guffey.
"A Path Analytic Approach to Some Correlates of Student’s Satisfaction with a Computerized Management Simulation," Simulation and Gaming, 1995. Vol.26(1), Pg. 9296.
"Opinions of Human Resource Professionals on Candor of ReferenceGivers,” Psychological Reports, 1994. Vol. 74., Pg. 345346.
"Relationships Between Assertiveness, Machiavellianism, and Interviewing Success in a Screening Interview,” Psychological Reports, 1993. Vol. 73. Pg. 12091210.
"Ethical or Practical: An Empirical Study of Student’s Choices in Simulated Business Scenarios," Journal of Business Ethics, 1993. Vol. 12. Pg. 643651. Coauthored with Robert Dooley.
"What Companies Are Doing About Child Care," Journal of Compensation and Benefits, 1993. Jan Feb, pg. 17-24. (coauthored).
"A Survey of Child Care Needs and Benefits,” EmployeeBenefits Journal, 1992. Vol. 17 (2), Pg. 2830. Coauthored with Marilyn Helms and Judy Nixon.
"Single Machine Scheduling with Dual Criteria," Omega, 1992. Vol. 20 (3), Pg. 404407. (coauthored).
"Reference Checking: A Field Survey of SHRM Professionals," AppliedHRMResearch, 1991. Vol.2(2). Co-authored with Lawrence Kleiman.
"The Cost of Candid Comments," HRMagazine (formerly PersonnelAdministrator), 1991. August, pg. 5456. Coauthored with Larry Kleiman. Reprinted in Contemporary Times, Winter, 1991. Pg. 1316.
"The Reference Checking Dilemma: How To Solve It,” Supervision, 1991. Vol. 52, No. 4, Pg. 68. (coauthored).
"Salary and Gender Discrimination in a Public Institution,” CUPAJournal, 1990. Vol. 41, No. 4, Pg.1726.
"A Suitable NDimensional Uniform Random Number Generator," Interfaces, 1990. Vol. 20, No. 3, pg. 4959. Coauthored with James Macomber.
"An Electronic Mail Facility for Business Statistics Students," ComputersEducation:AnInternational Journal, 1990. Vol. 14, No. 5, pg. 445451. Coauthored with Louis Johnson.
"Gaming Versus Cases: An Empirical Appraisal of Learning Differences," JournalofFinancialEducation, Vol. 19, Fall 1990, pg. 3336. Coauthored with Marylyn Helms.
"Business Simulations in the Classroom," Interface, 1988. Vol. 10, No. 3 pg. 4852.
"Managing Worker Competition: Hints and Pitfalls," IndustrialManagement, 1987, Vol. 29, No. 6.
"Roleplayed Relationships Between Assertiveness and Mock Interviewing Success," PsychologicalReports, 1986, Vol. 59, pg. 563569.
"A Novel Approach to the Analysis of a Teacher Evaluation System", JournalofEducationforBusiness, 1986, Vol. 62, No. 8, pg. 2427. (coauthored).
"Some Findings on the Relationship Between Personality, Conflict Resolution Style, and Task Effectiveness,” GroupOrganizationStudies, 1985, Vol. 10, No.2, (coauthored).
"When Interest Peaks," ManagementWorld, November 1984.
"Relationship Between Team Effectiveness, Machiavellianism, and Task Orientation." PsychologicalReports, 1983, pg. 859866, (coauthored).
"Linking Organizational Effectiveness and Environmental Change," LongRangePlanning, Vol. 16, No. 3, 1983. Coauthored with Frank Shipper.
"Problem Solving, The Neglected First Step,” Management Review, January 1983.
PROCEEDINGS & PRESENTATIONS
“To Team Teach or Not to Team Teach – That is the Question: A Faculty Perspective.” Proceedings of the 14th Annual Conference of the InternationalAcademy for Information Management. (National), 2000.
“A Study of the Legitimate Screening Practices of the Temporary Help Industry,” Proceedings, American Society of Business and Behavioral Sciences, 1999.
“Quality Improvement and Equal Opportunity: Friends or Enemies?,” Proceedings, Society for the Advancement of Management, (National), 1997 (co-authored).
"Mastery, Frequency and Interaction of Managerial Behaviors Relative to Subunit Effectiveness," Proceedings,Academy of Management, (National), 1995 (coauthored with Frank Shipper).
"Computerized Management Simulations and Some Correlates of Students' Satisfaction," Proceedings, Association for Business Simulation and Experiential Learning (ABSEL), (National), March, 1992 (coauthored).
"A Note on Two Simple Scheduling Problems with Dual Criteria," Proceedings, Decision Sciences Institute, (National), November, 1989 (coauthored with Tappan Sen & P. Dileepan).
"The Effects of Competition and Reward Structure on Task Performance," Proceedings, American Institute for Decision Sciences, (Southeastern), February, 1984.
"A Comparison of Two Methods for Solving the Reciprocal Cost Allocation Problem for Service Departments, "Proceedings, American Institute for Decision Sciences (Western), March, 1983 (coauthored).
"Personality, Conflict Resolution, and Group Effectiveness," Proceedings, American Institute for Decision Sciences (Western), March, 1983. (coauthored)
"The Relationship Between Age, Marital Status, and Job Satisfaction: A Field Study," Proceedings, American Institute for Decision Sciences (Western), March, 1983.
"A Stepwise Linear Regression Approach to the Analysis of the TeacherEvaluation System," Proceedings, American Institute for Decision Sciences (Western), March, 1983 (coauthored)
* Effects of Machiavellianism and Assertiveness on Interviewing," Proceedings, American Institute for Decision Sciences, (Southeastern), February, 1983, (coauthored)
* "Mathematical Properties of Reciprocal Cost Allocation Models for Service Departments," Proceedings, American Institute for Decision Sciences (Southeastern), February, 1983, (coauthored with Jim Macomber)
"A Comparison of the Perceptions of Students and Professors on the Concepts of Learning and Effective Teaching," Proceedings, American Institute for Decision Sciences (National), 1982 (coauthored)
"Developing a Resource Allocation Model of Effectiveness," Proceedings, American Institute for Decision Sciences (Western), 1980, (coauthored)
"Machiavellianism and Management Theory," Proceedings of the Southern Management Association, 1978 (coauthored with Robert Jones)
"Machiavellianism and Task Orientation as Predictors of Group Effectiveness," Proceedings, American Institute for Decision Sciences (Western), 1978 (coauthored with Robert Jones)
* Won "Outstanding Paper in Track" Award
OTHER PUBLICATIONS:
AllisonIndustries (1993). Management simulation published by Irwin. (ISBN 0256129061)
PROFESSIONAL DEVELOPMENT PROGRAMS PRESENTED
1986 "Personnel," sponsored by the American Management Association
1984 "First Line Management," sponsored by the American Management Association
1983 Conducted institutional training on performance appraisal for staff managers at The University of Tennessee at Chattanooga
1983 "Management Principles for Government Workers,” sponsored by University of Tennessee Extension Institute
1982 "Leadership Skills for Executives," sponsored by the American Management Association
1982 "A Manager's Guide to Human Behavior," sponsored by the American Management Association
1981 "Management by Objectives," sponsored by the American Management Association
COMMUNITY SERVICE
1995 Volunteer diver for the Tennessee Aquarium
1993 Board member of Chattanooga's Community Kitchen
1990 1992 Member of the Chattanooga Area Convention & Visitors Bureau’s Marketing Committee.
INSTITUTIONAL SERVICE
University Level: 1. Past Chairman of the Standards Committee
2. Past Chairman of the Promotion and Tenure
Guidelines Committee
3. Past Chairman of the Teacher Evaluation Committee
4. Member of the Chancellor’s Banner 2000 Policy Group
5. Member of the Chancellor’s Institutional Effectiveness Committee
College Level: 1. Chair of the AACSB Faculty Member Composition Committee
2. Past Chairman of the Business Leadership and Behavioral Studies Committee
3. Past Chairman of MBA Standards Committee
4. Past Committee Chair on the establishment of Beta Gamma Sigma
5. Past Chairman of Professorship Standards and Criteria Committee
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