SOCIAL SUSTAINABILITY IN SUTTON’S NEIGHBOURHOODS
RESIDENTS’ QUESTIONNAIRE
QUESTIONS ADDED FOR THE BEDDINGTON PILOT HAVE BEEN HIGHLIGHTED
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INTERVIEWER GREETING:
Good morning/afternoon/evening. My name is …… from [market research company name], the research organisation, and we are carrying out a survey about how local people feel about living in [neighbourhood]. The interview will take about 25 minutes.
I would like to assure you that all the information we collect will be kept in the strictest confidence, and used for research purposes only. It will not be possible to identify any particular individual or address in the results.
SCREENER DEMOGRAPHICS:
SE_2 GENDER INTERVIEWER TO COMPLETE – DO NOT READ OUT
Male = 1
Female = 2
ASK ALL
SE_1 What was your age at your last birthday? [OPEN NUMERIC]
Refused
ASK IF REFUSED AT SE_1, OTHERWISE ASK SE_19
SE_1a SHOWCARD A Which age band on this card do you fall into? Please read out the letter that applies.
SINGLE CODE ONLY
Under 16 / THANK AND CLOSEA / 16-24 / 1
B / 25-34 / 2
C / 35-44 / 3
D / 45-54 / 4
E / 55-64 / 5
F / 65-74 / 6
G / 75+ / 7
Refused / THANK AND CLOSE
ASK ALL
SE_19. SHOWCARD B Which of these best describes the ownership of your home? Please read out the letter that applies. SINGLE CODE ONLY.A / Owned outright (including leasehold) / 1
B / Buying on mortgage / 2
C / Rented from Council/Sutton Housing Partnership / 3
D / Shared ownership / 4
E / Other low cost home ownership / 5
F / Rented from housing association / 6
G / Rented from private landlord / 7
Other / 6
Refused/Don’t know / 7
Q1. Just to check, how long have you lived in this flat / house? [OPEN NUMERIC - RECORD NUMBER OF YEARS.)
______years _____ months
I don’t live here THANK AND CLOSE
ABOUT YOUR HOUSEHOLD:
Ind_4 How many people currently live in your household? [OPEN NUMERIC]
Refused THANK AND CLOSE
INTERVIEWER INSTRUCTION: RECORD ALL MEMBERS OF THE HOUSEHOLD INCLUDING BABIES AND ALL CHILDREN. DO NOT INCLUDE CHILDREN WHO LIVE AWAY AT THIS TIME AT SCHOOL, COLLEGE OR UNIVERSITY
Ind_4a Do you have any children who live in the household who are aged 18 or under? If so, how old are they? [ACCEPT MULTIPLE RESPONSES OPEN NUMERIC DO NOT READ OUT OPTIONS]
INTERVIEWER INSTRUCTION: IF ‘YES’, ENTER AGE OF EACH CHILD IN HOUSEHOLD IN YEARS. RECORD ALL MEMBERS OF THE HOUSEHOLD INCLUDING BABIES AND ALL CHILDREN. DO NOT INCLUDE CHILDREN AWAY AT SCHOOL, COLLEGE OR UNIVERSITY. IF CHILD IS LESS THAN 1 YEAR OLD PLEASE ENTER ‘0’]
1. No
2. Child number one [ENTER AGE]
3. Child number two [ENTER AGE]
4. Child number three [ENTER AGE]
5. Child number four [ENTER AGE]
6. Child number five [ENTER AGE]
Ind_4b SCRIPTING INSTRUCTION: PLEASE DERIVE THE CATEGORIES BELOW FROM DATA COLLECTED AT IND_4A FOR FUTURE ROUTING.
1. No
2. Yes: Aged under 5
3. Yes: Aged 5-11
4. Yes: Aged 12-15
5. Yes: Aged 16-18
YOUR LOCAL AREA:
SC_17a SHOWCARD C Overall, how satisfied or dissatisfied are you with your local area as a place to live [by area I mean a 15-20 minute walk from your home]? SINGLE RESPONSE ONLY
Very satisfied = 1
Fairly satisfied = 2
Neither satisfied nor dissatisfied = 3
Fairly dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ALL WHO ARE SATISFIED (SC_17A CODES 1-2). OTHERS GO TO SC_17B.
SC_21 SHOWCARD D What do you like most about your area?
Close to friends/ family
Friendliness of the area / good neighbours / community spirit
Familiar with (used to) the area / 'homely'
My house/flat
Convenient for work
Good transport links / easy to get to other places
Close to shops / good shops in the area
Good schools, colleges etc.
Local cultural facilities (libraries, museums, galleries, cinemas, theatres etc.)
Attractive buildings
Peace and quiet / not much traffic
Plenty of green spaces / fresh air / attractive countryside
Advantages of both country and town/city
Close to a good hospital/doctor
It is a safe/relatively safe area
Good sport/leisure facilities
Clean streets
Affordable housing
Other
Don’t know
This question was added to the survey for the Beddington pilot
ASK ALL WHO ARE DISSATISFIED WITH THEIR LOCAL AREAS AS A PLACE TO LIVE SC_17A (CODES 4-5). OTHERS GO TO SC_18.
SC_17b Why do you say you are dissatisfied with your local area as a place to live?
MULTICODE OK INTERVIEWER INSTRUCTION: PLEASE CODE ALL THAT APPLY
Overall
Image of area
Crime/anti-social behaviour
Vandalism
Too much crime
Poor policing
Unruly youths/children and neighbours
People using or dealing drugs
Environment
Poor street lighting
Poor refuse/rubbish collection
Dirty/untidy/poor street cleaning
Poor recycling collection
Pollution and smells
Impact of industrial estate
Transport/roads
Roads constantly dug up
Poor state of roads
Poor state of pavements
Poor parking facilities
Poor public transport
Traffic congestion
Too much traffic
Problems walking around the area
Community
I don’t like my neighbours
Other
None/no answer
Don’t know
This question was added to the survey for the Beddington pilot
ASK ALL THAT MENTION MORE THAN ONE CODE AT SC_17B. OTHERS GO TO SC_18.
SC_17c
And which ONE of those is your top priority for improvement? INTERVIEW READ OUT CODES SELECTED AT SC_17B. SINGLE CODE ONLY.
This question was added to the survey for the Beddington pilot
AI_10 SHOWCARD E How satisfied are you with the quality of health facilities in your local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Not applicable = - 8
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
AI_16 SHOWCARD E How satisfied are you with the housing choices in the local area?
SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Not applicable = - 8
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
AI_11 SHOWCARD E How satisfied are you with the quality of sport and leisure facilities in your local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Not applicable = - 8
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
AI_12 SHOWCARD E How satisfied are you with the facilities in your local area to socialise with friends and family? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Not applicable = - 8
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
VI_1 Other than this survey, in the last 12 months, has any organisation asked you what you think about the following? [SINGLE RESPONSE ONLY]
Please keep as three separate questions with response of Yes=1, No=0 Ref= -2, DK= -1
Local sporting facilities
Local cultural facilities
Local environment
LOCAL FACILITIES FOR CHILDREN:
ASK ONLY THOSE WITH CHILDREN IN THE HOUSEHOLD (IND_4B CODES 2-5). OTHERS GO TO SC_3.
AI_5 Does your child/do your children SCRIPTING SUB have an outdoor space or facilities where they can play safely? [SINGLE RESPONSE ONLY – DO NOT READ OUT OPTIONS]
Yes = 1
No = 2
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ONLY THOSE WITH CHILDREN AGED UNDER 5 IN THE HOUSEHOLD (Ind_4b CODE 2).OTHERS GO TO AI_8A).
AI_8A SHOWCARD E How satisfied are you with the quality of facilities for children and young people aged 0 to 4 years old in your local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ONLY THOSE WITH CHILDREN AGED 5 TO 11 IN THE HOUSEHOLD (Ind_4b CODE 3). OTHERS GO TO AI_8C.
AI_8B SHOWCARD E How satisfied are you with the quality of facilities for children and young people aged 5 to 11 years old in your local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ONLY THOSE WITH CHILDREN AGED 12 TO 15 IN THE HOUSEHOLD (Ind_4b CODE 4). OTHERS GO TO AL_8D).
AI_8C SHOWCARD E How satisfied are you with the quality of facilities for children and young people aged 12 to 15 years old in your local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ONLY THOSE WITH CHILDREN AGED 16 TO 18 IN THE HOUSEHOLD (Ind_4b CODE 5). OTHERS GO TO AI_14)
AI_8D SHOWCARD E How satisfied are you with the quality of facilities for children and young people aged 16 to 18 years old in your local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ONLY THOSE WITH CHILDREN IN THE HOUSEHOLD (IND_4B CODES 2-5). OTHERS GO TO AI_15).
AI_14 SHOWCARD E How satisfied are you with schools in the local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK ONLY THOSE WITH CHILDREN AGED 0 TO 5 IN THE HOUSEHOLD (Ind_4b CODE 2) OTHERS GO TO SC_9.
AI_15 SHOWCARD E How satisfied are you with childcare provision in the local area? SINGLE RESPONSE ONLY
Very Satisfied = 1
Satisfied = 2
Neither satisfied nor dissatisfied = 3
Dissatisfied = 4
Very dissatisfied = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
YOUR LOCAL COMMUNITY:
SC_9 SHOWCARD F How important or unimportant is where you live to your sense of who you are? SINGLE RESPONSE ONLY
Very important = 1
Quite important = 2
Not very important = 3
Not at all important = 4
Don't know = -1
SPONTANEOUS Refused = - 2
SC_3-7 SHOWCARD G How strongly do you agree or disagree with each of these statements
SINGLE RESPONSE ONLY FOR EACH STATEMENT
I plan to remain a resident of this neighbourhood for a number of years.
I feel like I belong to this neighbourhood (by neighbourhood I mean 15-20 minute walk from your home)?
The friendships and associations I have with other people in my neighbourhood mean a lot to me
If I needed advice about something I could go to someone in my neighbourhood.
I borrow things and exchange favours with my neighbours.
I regularly stop and talk with people in my neighbourhood.
I would be willing to work together with others on something to improve my neighbourhood.
Strongly agree = 1
Agree = 2
Neither agree/disagree = 3
Disagree = 4
Strongly disagree = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
SC_10 SHOWCARD H To what extent do you agree or disagree that this local area is a place where people from different backgrounds get on well together? SINGLE RESPONSE ONLY
Definitely agree = 1
Tend to agree = 2
Tend to disagree = 3
Definitely disagree = 4
SPONTANEOUS ONLY- Too few people in the local area = -4
SPONTANEOUS ONLY- All same backgrounds = -5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
SC_22 SHOWCARD I To what extent do agree or disagree with the following statement, I think of myself as similar to the people that live in this neighbourhood. SINGLE RESPONSE ONLY
Strongly agree = 1
Agree = 2
Neither agree/disagree = 3
Disagree = 4
Strongly disagree = 5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
SC_23 SHOWCARD J Would you agree or disagree that residents in this local area respect ethnic differences between people? SINGLE RESPONSE ONLY
Definitely agree = 1
Tend to agree = 2
Tend to disagree = 3
Definitely disagree = 4
SPONTANEOUS ONLY- No differences = -5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
COMMUNITY SAFETY:
SC_18a SHOWCARD K How safe do you feel walking alone in this area after dark? By area I mean the streets and neighbourhoods that are a 15-20 minute walk from your home. SINGLE RESPONSE ONLY
Very safe = 1
Fairly safe = 2
A bit unsafe = 3
Very unsafe = 4
SPONTANEOUS Never goes out after dark=-5
SPONTANEOUS Refused = - 2
SPONTANEOUS Don’t Know = - 1
ASK IF FEELS UNSAFE AFTER DARK (SC_18A CODE 3-5). OTHERS GO TO SC_19.
SC_18b Why do you feel unsafe? What else?
MULTICODE OK
Poor street lighting
Poor paving/pavements
Speeding traffic
Large lorries on narrow roads
Teenagers hanging around on the streets
Vandalism, graffiti or other deliberate damage to property or vehicles
Local people have been attacked, harassed or intimidated
Local people being drunk or rowdy in public places
Local people have been mugged or robbed
Lack of police presence
Other
DK
This question was added to the survey for the Beddington pilot
ASK FOR EACH MENTION AT SC_18B. OTHERS GO TO SC_19B.
SC_18c In which streets or locations is this a particular concern....
TYPE IN, DK, REF
This question was added to the survey for the Beddington pilot
SC_19A SHOWCARD K How safe do you feel walking alone in this area during the day? By area I mean the streets and neighbourhoods that are a 15-20 minute walk from your home. [SINGLE RESPONSE ONLY – SHOWCARD]
Very safe = 1