REVIEW OF THE 2015 AGENTS LICENSING PROCESS, CHALLENGES AND THE WAY FORWARD
Confirmation of membership not submitted (should be original copy)
Copies of educational and professional qualifications are submitted without being certified.
Outstanding obligations such as ATIP/REPORT ORDERS not being acquitted. In addition, there were outstanding obligations of outstanding entries, F45 and RIB/RIT.
Email addresses and phone numbers given on F64 not going through/not working making communication difficult.
Where there was a change of directors, CR14 was not submitted.
Fingerprints not submitted or would have expired.
Wrong Asycuda profile request forms submitted
F64s submitted were not back to back/not completed fully
F129s, assumption of obligations and substitution of sureties submitted were not fully completed/incorrectly completed.
Detailed asset register and balance sheets submitted were for the wrong year/not submitted.
Current tax clearance certificate not submitted/or expired.
Application letter not submitted/submitted without all the requirements on the checklist.
Surety cover note not submitted./expired
Lease agreements submitted were either expired, did not have lease period, not fully completed, not signed and had statement that the lease period is from 1st January 2015 and ending on the 10th.
Employees authorized to sign documentation required by ZIMRA did not have Customs Experience/reference letter from previous employers, did not submit fingerprints, certified copies of professional and educational qualifications and Cvs. Some CVs did not have duties and responsibilities.
Some directors were not submitting fingerprints or they would have expired.
Resolution by board of directors submitted not stating the principal to the bond.
Fingerprints submitted are photocopies instead of original copies.
Where there is a change of name, notarial deed of change of name not submitted.
Agent to Agent agreements not submitted.
A director appearing on more than one company, for example on one F64 as a director and on another as an employee.
Bank confirmation where there is a change not submitted.
Vetting of fingerprints to be done CID headquarters not local CID.
Licensing deadline of 31st October each year not observed. Reasons given are flimsy e.g. failure to submit papers by employee, membership subscription in arrears.
Profile forms submitted not signed by applicant’s manager and stamped. Some clearing companies were saying that they did not have company date stamps.
Membership letters not fully completed, they write membership number is and leave it blank/membership letters submitted have a period of less than one year.
Page 3 of F64 missing or wrong page attached.
Additional employees on F64. F64 (2 copies to be completed) clearly marked on top of page 1 addition to F64.
Delays in submitting requested information. Only respond when they have a consignment at the border.
Filing of licensing papers done haphazardly. Checklist not being followed.
Correct number of forms not being submitted, 2 copies of F64, 3 copies of F129, 3copies of substitution of sureties, 3copies of obligation forms. Surety cover note, 3 copies.
Some profiles submitted are for employees not appearing on F64.
Delays in paying licensing fee after communication is sent that the licensing fee should be paid. Agents not responding to communication.
Fingerprints expiring during the year. if fingerprints expire without replacement, affected employees to be deactivated.