Director of Carers Wales

Director of Carers Wales



SALARY: / c.£45,000
HOURS: / 35 per week
ANNUAL LEAVE: / 25 days + 3 days to be taken at Christmas when the office is closed
PENSION: / 5% salary contribution to Group Personal Pension
RESPONSIBLE TO: / The Chief Executive - Carers UK
RESPONSIBLE FOR: / The staff in the Wales Office
POST BASED AT: / The Wales Office, Cardiff
There will be considerable travel throughout Wales and the UK, involving occasional overnight stays and weekend work.

Aims of the Post

  1. To bring about lasting improvements in the lives of carers in Wales and the UK
  2. To provide a significant leadership role in driving forward the policy agenda for carers in Wales.
  1. To contribute to the strategic management and leadership of Carers UK
  2. To manage the Wales office including staff, premises and resources
  3. To ensure the operation in Wales has sufficient resources to deliver on its strategy
  4. To be the catalyst for collaboration with relevant organisations and people who can improve the lives of carers
  5. To develop the work of Carers Wales in line with the corporate strategic objectives of Carers UK.
  1. To build an engaged and skilled Wales Committee.

Main Duties

Strategic planning and policy

  1. As part of the Senior Management Team (SMT), to work with the Wales Committee and the UK Board of Trustees to develop and deliver the strategy for Carers Wales and Carers UK. As a member of SMT to lead / work on particular corporate issues.
  1. With the Wales Committee, to develop and implement medium and long-term plans for the work of Carers Wales with key performance indicators and regular review.
  1. To monitor and maintain Carers Wales’ financial resources through maintaining and developing close relationships with grant making divisions in the Welsh Government and with other funding bodies as appropriate.
  2. To develop and service the Wales Committee, ensuring the members receive adequate, appropriate and timely information to enable them to operate effectively.


  1. To monitor and keep under review the structure of Carers Wales and make proposals for appropriate changes.
  2. To ensure that the resources of Carers Wales are deployed in the most effective way to achieve its aims.
  3. To provide leadership and linemanagement to the team in Wales, ensuringthatannual work plans and budgets are monitored through a system of regular supervision and performance reviews.
  4. To maintain a climate and organisational culture which attracts and retains good quality staff, paying due regard to their motivation, efficiency, well being and professional development.
  1. To work with relevant members of staff in Wales and Carers UK on the development of membership and branches.
  2. To work with relevant members of staff in Wales and Carers UK, to ensure that good quality information is provided to carers in Wales.

Public Affairs

  1. To develop Carers Wales’ public profile and influence and foster good relations with the National Assembly for Wales and Welsh Government and officials; with other statutory agencies; with voluntary and private bodies and with journalists.
  2. To represent Carers Wales and convey its views through written articles, letters, media interviews, speaking engagements, conferences and other events as required.
  3. To ensure Carers Wales works in co-operation with other carer interested groups and organisations; participatingin, or by convening and servicing, committees, networks, forums or alliances in Wales for joint-working as appropriate.
  4. To ensure that Carers Wales’ views are represented to policy makers through appropriate means, includingwritten consultation responses, presenting evidence to committees, and participating in relevant groups and meetings
  5. To plan, develop and organise conferences, training and seminars as appropriate to raise the profile of Carers Wales.

Finance and Administration

  1. To be responsible for the effective running and administrationof the office in Wales., including responsibility for matters relating to health and safety.
  2. To develop and monitor the budget for Carers Wales, ensuring that it operates within its resources.
  3. To ensure that Carers UKfinancial control policies are followed and regular financial reports are completed and submitted to the UK Office, and quarterly reports to the Carers Wales Committee
  4. To develop and implement an income generation plan for Carers Wales, with support from colleagues in Carers UK

General duties

  1. To ensure that all organisational policies are applied in a fair and consistent manner and to promote and demonstrate the charity’s equality and diversity policies.
  2. To carry out any other tasks appropriate to this post as directed by the Chief Executive.
  3. To work with colleagues from other parts of the organisation on the development of research, policy and campaigns.
  1. To manage and implement and review the organisation’s Welsh Language Policy.
  2. To participate inUK staff conferences, policy development meetings, and other relevant meetingsat the UK office in London, and through video conferencing



Essential Skills/Experience required

  1. Significant senior management experience, including experience of working with a Management Committee, Council or Board of Trustees to promote good governance.
  2. Experience and skills in dealing with public relations and the media.
  3. Experience of income generation, particularly fundraising from statutory agencies and Trusts.
  1. Understanding of health and social care policy issues at national and local levels.
  2. An understanding of the structures and workings of the National Assembly for Wales, the Welsh Government, and health and social care agencies within Wales.
  1. Political astuteness and judgement in dealing with the National Assembly for Wales and Welsh Government bodies.
  1. Track record of effective liaison, consultation and negotiations at a senior level in all sectors, including with politicians, senior executives and Board members.
  2. Effectivebudget management and implementation of financial controls
  3. A commitment to working collaboratively with colleagues across the UK.
  1. Excellent ability to communicate, orally and in writing, including preparing papers and speaking at public events.
  2. An understanding of the issues involved in leading Carers Wales as part of a UK organisation.
  3. Persuasive and diplomatic at all levels - a well organised delegator, facilitator and motivator; a team builder.
  4. An understanding of, and commitment to, equality and diversity
  5. A willingness and ability to work some evenings and weekends and to travel throughout Wales and the rest of the UK.
  6. An ability to use MS Office, in particular Word and Excel and an informed appreciation of new technology and its potential applications.
  7. An ability to deal with competing priorities

Desirable skills/experience

  1. An informed appreciation of the challenges and issues facing unpaid carers and an ability to relate to and empathise with the needs of individual carers.
  2. Ability to speak Welsh.


Final revision –Nov 2012