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Actual Position / Client Service Director @ LBi
Owner of Nerys SPRL/BVBA
Summary / I have a Master as Commercial engineer in business informatics and an executive MBA at Solvay. I havebroad experience in Team-management, Sales consulting, internet Project Management and Operations Management. Working in International environments and large teams is no problem. Currently I am Client Service Director at LBi, leading a team of sales and project consultants.
Date of birth / 10-06-1974 / Nationality : Belgian
Contact Details / GSM : +32 478 32 53 74 / Email :
Marital status / Maried with 2 children / Linkedin profile :

Home adress / Rue des Tridaines 39
4250 Lens-Saint-Servais
Belgium

Personal CV : Bart Van Den Kieboom

Skills and Qualifications

Formal qualificatons

2006 - 2007 :Executive MBA at Solvay Business School (CEPAC)

1992 - 1997 : Handelsingenieur in de beleidsinformatica (Commercial Engineer in Business Informatics, masters degree)

Universitaire Faculteiten Sint-Ignatius (UFSIA), Antwerpen

Thesis : Het gebruik van Telematica in de transportsector (The use of telematics in transports)

1986 – 1992 :Latijn – Wiskunde (Latin-Mathematics)

Sint-Jan Berchmans college, Merksem

Other Qualifications

2006 : PMI Project Management course (Prosource)

2005 : Google adwords certified professional

2003 -2007 : speaker at several seminars organized @ LBi and external companies (some examples : WAI compliance, MarketShare seminar on CMS-systems, traffic building on websites, CMS-systems and referencing (SEO))

2002 : Sales-management training, DAD external training

2001 : ITIL (Information technology Infrastructure Library) foundation and writing of SLA’s, Business training

2000 : Balanced Scorecard System (evaluation and motivation of your team), IIR

Key Skills

  • Team management
  • Business Development
  • Sales Consulting
  • Management of Delivery teams,
  • Project management (including international projects with virtual teams)

Technical Skills

Desktop : MS Office Suite, MS Projects, MS Visio, Adobe Acrobat, Macromedia Dreamweaver, Outlook, multiple browsers (Firefox, IE, Netscape, Opera, etc…)

Content Management Systems :

  • Did the project management for numerous CMS solutions that were in-house built systems at The Reference, Adera and LBi (ex-DAD).
  • Documentum v4 and v5 (Webpublisher, Website Caching Services) : presales and sales effort to implement Documentum as CMS system for an integrated intranet and extranet. Member of the steering committee during implementation
  • Sharepoint 2007 (MOSS) for VLM & MSCMS 2000 for the d’Ieteren Extranet in Belgium.
  • Interwoven Teamsite v5 and v6 : presales and sales effort to integrate Interwoven with IBM portal server at a large telecom company. Sales-effort for multiple clients.
  • Tridion : Sales and pré-sales efforts for multiple clients (version R5)
  • Mediasurface (with Morello) : sales and project management for an entertainment company.
  • General knowledge of systems such as Smartsite, and OpensourceCMS.

Portal Solutions

  • BEA Weblogic Portal Server : Présales and sales effort for a Belgian government institution.
  • IBM Portal server : sales effort for a Belgian telecom operator
  • Plumtree : presales and sales effort for a French company (Industry)
  • Sharepoint : presales and sales effort for a French company (Industry)

Language Skills

Excellent / Good / Medium / Basics
Dutch / Spoken / X
Written / X
French / Spoken / X
Written / X
English / Spoken / X
Written / X
German / Spoken / X
Written / X

Professional Experience

COMPANY / Nerys sprl/bvba
POSITION / Consultant and Owner
DATES / July 2006 – Present
Roles & Responsibilities: As director of Nerys it is my responsibility to develop this company and execute its business-plan. The main objective of Nerys is to give added-valued services to its clients in the field of webcommunication projects. This means we try to cover the timespan between idea and start of conception by offering services such as business analysis, change management, vendor-selection and offer-evaluaton.
COMPANY / LBi (ex-Digital Age Design (Brussels))
LBi is the leading digital marketing agency in Europe and n° 3 in the World. With 1400 employees, LBi is fulfilling successfull missions for major companies since 2004 when Lost Boys and Icon MediaLab formed the LBigroup. (
POSITION / Client Service Director
DATES / September 2007 – Present
Roles & Responsibilities: As Client Service Director I am responsible for a team of Client Managers and Consultants. I am responsible for staff utilization and development, revenue generation, income projections and expense control. Furthermore I have administrative functions related to executing the annual business plan and I’m responsible for meeting the profit objectives with the team.
My main target is to develop major clients and do new business development while managing at the same time the CSD-team. As CSD I am part of the managing committee of LBi Belgium
COMPANY / LBi (ex-Digital Age Design (Brussels))
LBi is one of the leading web-integration specialists in Belgium with a focus on e-business consultancy, IT-development and front-end design for web-applications in the broadest meaning of the word.
POSITION / Client Manager
DATES / November 2001 – August 2007
Roles & Responsibilities: Sales related activities starting from qualifying leads to presenting full offers. A sales consultant at DAD makes the pré-sales effort and the sales effort at the same time. So this means from the conception of the solution to presentation of solution with the client. In short : lead qualification, business opportunity analysis, functional analysis, resource-estimation, cost evaluation, presentation and closing. Convincing and teamwork are an integral part of this job.
Client with whom I have closed successful deals are amongst others the European Commission, Studio 100, d’Ieteren, Fiat Auto Belgio, Telindus, Belgacom, Ministerie van de Vlaamse Gemeenschap, VVSG, BIVV/IBSR, Flanders Foreign Investment Office, De Stad Brugge, Robert Half International, Nestlé and many others.Next to the more sales related consultancy I did also strategic consultancy with clients such as Belgacom and Innogenetics. All these projects were related to the implementation of CMS, DMS, Portal, online media campaigns and e-business solutions.
COMPANY / Adera Belgium (Antwerp)
Adera is a Swedish company specialized in developing communication solutions that combine traditional and new technologies. The Belgian branch had a mainly web-oriented approach.
POSITION / Position : Senior PM
DATES / March 2000 – October 2001
Roles & Responsibilities: Responsibilities : Implementing strategy and vision of Adera within the company,
Overall management of production resources, Availability Management, Contingency Management, implementing the new project management system (Evolve), planning, evaluation, Change Management, Hard & Software purchasing, Technical consulting , PM-team leader, APM-ambassador (Adera project Culture, this was the general Project Management methodology of the whole Adera group), Leading PM-team, Managing major accounts, daily briefing of team, consulting, functional analysis, setting up Project specifications, Customer relations, People Management
COMPANY / The Reference (now part of the e-Makina group)
The Reference is one of the leading e-business implementers in Belgium.
POSITION / Senior PM
DATES / November 1997 – Februari 2000
Roles & Responsibilities: PM major accounts, daily briefing team, designing project plan, consulting, leading PM-meetings, setting up Project methodology, coaching, seminars for clients, writing analyses, People Management.
COMPANY / Kredietbank (headquarters)
POSITION / Functional analyst
DATES / Augustus 1997 – November 1997
Roles & Responsibilities: Roles & Responsibilities: Functional analysis of internal banking systems for the processing of card-data (Proton, BC, Visa).

Clients I worked with

In 2007 : Bose Europe, BMW Belgium, Fortis, The European Commission, Studio 100, d’Ieteren, Belgacom, Ministerie van de Vlaamse Gemeenschap, Vlaamse verening voor Steden en Gemeenten, BIVV/IBSR, Flanders Foreign Investment Office, De Stad Brugge, Robert Half International, Nestlé , WDM, International Press Center in Brussels, Nationale Loterij-Loterie Nationale, Knauf.

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