Class Hours: 10:00 A.M. 11:15 A.M., Monday & Wednesday, BB 2.01.06 ( the Pit )
Draft MGT 3003.001 (Course #21763) Schedule (SpringSemester2014) *
Class Hours: 10:00 a.m. – 11:15 a.m., Monday & Wednesday, BB 2.01.06 (“The Pit”)
Office Hours: 11:30 a.m. – 12:30 p.m., MWTR, BB 4.04.29
(Updated April 16, 2014)
Dr. Wilson’s Web site:
NOTE: ONLY THE ONLINE VERSION OF THIS SYLLABUS IS CURRENT. Both PC and Mac users should use the Mozilla Firefox browser to access UTSA Web sites and Blackboard Learn—Mozilla Firefox is the only browser to permit full access to Blackboard Learn and the Online Writing Lab (OWL). Access Blackboard Learn at .
Day/Date / Topic/Event / Chapter/Readings **
Mon., Jan. 13 / Introduction, Text, Class Course Schedule, Blackboard, “MyBCommLab” / Syllabus
Wed., Jan. 15 / (1) Introduction exercise
(2) One Man’s Opinion / Syllabus
Mon., Jan. 20 / Class will not meet: Martin Luther King Jr. Birthday National Holiday
Wed., Jan. 22 / (1) Junior Achievement Video
(2)Guest presenter: Bernadette Byrd, VP of Programs, Junior Achievement of South Texas, JA Orientation (counts as mandatory JA Volunteer Orientation Session) / Syllabus
JA Pre-Orientation Homework
Mon., Jan. 27 / (1) Guest presenter: Joey Ramos, Director of Student Services, Center for Student Professional Development (CSPD), Overview of CSPD & Career Action Program (CAP)
(2) Guest presenter: Dennis Lopez, Director of International Business Programs
Wed., Jan. 29 / (1) Guest presenter: Deborah Wilson, Pearson, “Orientation on MyBCommLab”
(2) Orientation on OWL modules
(3) JA Volunteers: Last day to provide Dr. Wilson (via hard copy or attachment to email or Blackboard course discussion message) the completion certificate for on-line UTSA Child Protection Training at under office door if I’m not in)
(4) Census Date – No refunds for dropping an individual course after this date
Fri., Jan. 31 / JA Volunteers: First day to select a JA classroom assignment online via SignUp Genius at
Mon., Feb. 3 / (1) Guest lecturers: Barbara Jackson & Heidi Sawyer, Career Counselors, University Career Center & CSPD, Résumé Writing in CSPD Format ***
(2) CAP Extra-Credit Volunteers (Business majors only): Last day to sign up in CSPD for CAP program (by 5:00 p.m.) at / Chapter 13
Tue., Feb. 4 / JA Volunteers: Last day to select a JA classroom assignment online via SignUp Genius at
Wed., Feb. 5 / (1) Guest lecturer: Morris Ellington, Professional Development Program Manager, University Career Center,Professional Dress & Image, Interviewing Skills***
(2) Applying & Interviewing for Employment
(3) On-campus recruiting (OCR) certification for Career Fair (survey in class) / Chapter 14
Thur., Feb 6 / EXTRA-CREDIT EVENT (10 points):Women in Business Roundtable Discussion Panel, discussants from Rackspace, Chase Bank, University Health System, and more; sponsored by CSPD, 3:30 p.m. – 4:30 p.m., BB 2.06.04 (University Rom). (NOTE: Attendance will be taken by the event sponsor. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
Fri., Feb. 7 / Last day to complete OWL Résumé Module quiz (due by 11:59 p.m.)
Mon., Feb. 10 / (1) Cross-Cultural Communication
(2) Understanding Business Communication in Today’s Workplace
(3) Mastering Interpersonal Communication / Chapter 1
Chapter 2
Wed., Feb. 12 / (1) Planning Business Messages
(2) Writing Business Messages
(3) Non-CAP Students: Hard copy of résumé assignment due by end of class.
(4) JA Volunteers: JA staff will be available at UTSA from 12:30 p.m. –
5:00 p.m., room BB 4.02.02, for classroom assignment, teacher confirmation form pick up, criminal history check submissions.
(5) EXTRA-CREDIT EVENT (5 points):“Making the Most Out of the Career Fair,” presented by Kohl’s and sponsored by the CSPD, University Room,
(BB 2.06.04), 1:00 p.m-2:00 p.m. (NOTE: Attendance will be taken. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
(6) EXTRA-CREDIT EVENT (5points):“Launching Your Career Through Social Media,” presented by Rackspace and sponsored by the CSPD, University Room (BB 2.06.04), 3:30 p.m.-4:30 p.m.(NOTE: Attendance will be taken. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.) / Chapter 3
Chapter 4
Thur., Feb. 13 / (1) CAP Students: Email résumé assignment to no later than 1:00 p.m.
(2) JA Volunteers: JA staff will be available at UTSA from12:30 p.m. –
5:00 p.m., room BB 4.02.10, for classroom assignment, teacher confirmation form pick up, criminal history check submissions.
Fri., Feb. 14 / (1)Last day to complete OWL Cover Letter Module quiz (due by 11:59 p.m.)
(2)Last day to document continuing/initial membership in qualifying professional association, including Toastmasters International for extra credit
(3) JA Volunteers: JA staff available at UTSAin room BB 4.02.10from/to:
- 8:00 a.m. – 9:30 a.m.
- 12:30 p.m. – 1:45 p.m.
- 3:30 p.m. – 5:00 p.m.
Mon., Feb. 17 / (1) Guest Lecturer: Morris Ellington, Professional Development Program Manager, Office of the University Career Center, “The Real World & Leadership 101” ***
(2) JA Volunteers: Last day JA staff will be available at UTSA from 8:00 a.m. – 5:00 p.m., room BB 4.02.10, for classroom assignment, teacher confirmation form pick up, criminal history check submissions.
Tue., Feb. 18 / JA Volunteers: First day available to return completed & signed teacher confirmation form to JA office to pick up presentation kit—volunteers need not be in business attire.
Wed., Feb. 19 / (1) Completing Business Messages
(2) Crafting Messages for Electronic Media
(3) EXTRA-CREDIT EVENT (10 points):Ms. Lisa Marie Gomez, Associate Director of the CSPD, hosted by the Global Business Club; “Developing a Global Mindset,” Bexar Rm (HUC 1.102), 4:30 p.m.-5:30 p.m. IMPORTANT: Because of space limitations attendees must RSVP at by Monday, Feb. 17—only 30 slots are available. (NOTE: Attendance will be taken. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.) / Chapter 5
Chapter 6
Thur., Feb. 20 / COB All-majors Career Fair, HUC Ballroom, 1:30 p.m. – 4:30 p.m.
Fri., Feb. 21 / Last day to complete OWL Email Module quiz (due by 11:59 p.m.)
Mon., Feb. 24 / Midterm Exam / Chapter 1-6, 13-14
Wed., Feb. 26 / (1) Writing Routine & Positive Messages
(2) Writing Negative Messages / Chapter 7
Chapter 8Appendix A
Fri., Feb. 28 / JA Volunteers: Last day available to return completed & signed teacher confirmation form to JA office to pick up presentation kit—volunteers need not be in business attire.
Mon., Mar. 3 / (1) Writing Persuasive Messages
(2) JA Volunteers: First JA classroom presentation session ought to be started by this day, unless alternate arrangements are made with the classroom teacher
(3) Mid-Semester grades due Registrar by 12 Noon (Dr. Wilson) /
Chapter 9
Appendix A
Tue., Mar. 4 / EXTRA-CREDIT EVENT (20 points): Frost Distinguished Lecture Series: B.J. “Red” McCombs, chairman, McCombs Enterprises, 11:30 a.m. – 12:30 p.m., BB 2.01.02 (Richard S. Liu Auditorium). (NOTE: Attendance will be taken by the event sponsors. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
Wed., Mar. 5 / (1)Oral Presentation on Oral Presentations
(2) Discuss in-class oral presentation requirement / Chapter 12
Fri., Mar. 7 / Last day to complete OWL Core Module assignment [all four core modules, two assessments each] (due by 11:59 p.m.)
Mon., Mar. 10 -
Fri., Mar. 14 / Class will not meet: Spring Break
Mon., Mar. 17 / Class will not meet:Access and begin work on your MyBCommLab-based Writing assignment
Wed., Mar. 19 / (1) Crisis Communication
(2) Listening & Feedback in Organizational Relationships
(3) EXTRA-CREDIT EVENT (5 points): Gaston Sanchez-Elguezabal, Audit Associate, KPMG, LLC, hosted by the Global Business Club; “Experiences in International Business, Networking, and More,” Bexar Room (HUC 1.102), 4:30 p.m.-5:30 p.m. IMPORTANT: Because of space limitations attendees must RSVP at by Tuesday, Mar. 19--only 30 slots are available. (NOTE: Attendance will be taken. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.) / Chapter 15
Chapter 16
Thur., Mar. 20 / CAP Students: To remain in the CAP program, CAP students who initially receive a résumé grade lower than 80 are required to submit both the graded initial and the corrected résumés—both in hard copy—to the CSPD no later than 5:00 p.m.
Fri., Mar. 21 / Last dayto complete OWL Presentation Module quiz (due by 11:59 p.m.)
Mon., Mar. 24 / (1) TBD
(2) Last dayto complete MyBCommLab-based Writing assignment (due by 11:59 p.m.)
Tue., Mar. 25 / EXTRA-CREDIT EVENT (10 points):Dan Karam, Chief Information Officer & Partner, MUY Brands, 11:30 a.m. – 12:45 p.m., BB 2.01.02 (Liu Auditorium)
(NOTE: Attendance will be taken by the event sponsor. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
Wed., Mar. 26 / In-class oral presentations*** / Chapter 12
Thur., Mar. 27 / JA Volunteers: Complete “midpoint status check” at
Fri., Mar. 28 / (1)Last day to complete OWL Report Module quiz (due by 11:59 p.m.)
(2)Last day to complete OWL Citation Module quiz (due by 11:59 p.m.)
Mon., Mar. 31 / In-class oral presentations*** / Chapter 12
Wed., Apr. 2 / In-class oral presentations*** / Chapter 12
Mon., Apr. 7 / In-class oral presentations*** / Chapter 12
Wed., Apr. 9 / (1) Guest Lecturer:Matt Foxhall, Divisional VP Retirement Planning Specialist, AXA Advisors.***
(2) EXTRA-CREDIT EVENT (25 points):Etiquette Dinner, 5:30 p.m. – 8:30 p.m., Ballroom, HUC 1.104/1.106. Register through “RowdyJobs” (NOTE: Must dress “business professional,” have copies of your résumé; Attendance will be taken by the event sponsor. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
Thur., Apr. 10 / EXTRA-CREDIT EVENT (10 points): Frank Wians, Jr., PhD, MT(ASCP), DABCC, FACB; Founder, LoneStar Pathology Laboratory & Scientific Writing Consultants, Inc.; “Skills Needed to Succeed in the Business World,”
BB 2.02.02 (Liu Auditorium), 11:30 a.m. – 12:45 p.m. (NOTE: Attendance will be taken via ParScore form. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
Mon., Apr. 14 / (1) In-class oral presentations*** / Chapter 12
Wed., Apr. 16 / (1) In-class oral presentations***
(2) EXTRA-CREDIT EVENT (5 points): Jose Luis Garcia, International Aviation Marketing Manager, City of San Antonio, by the Global Business Club; “International Business Etiquette,” Bexar Room (HUC 1.102), 4:30 p.m.-5:30 p.m. IMPORTANT: Because of space limitations attendees must RSVP at by Tuesday, Apr. 14--only 30 slots are available. (NOTE: Attendance will be taken. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.) / Chapter 12
Thur., Apr. 17 / (1) JA Volunteers: (1) All JA presentations should be completed by today; notify Dr. Wilson if completion delayed; (2) Teacher verification of completed program due JA office (student receives from teacher, then gives to JA)
(2) EXTRA-CREDIT EVENT (5 points): “State of the College Address,” Dr. Gerry Sanders, Dean of the College of Business, BB 2.06.04 (University Room), 3:30 p.m. – 4:30 p.m. (NOTE: Attendance will be taken. Students arriving late or leaving early will be considered absent, thus, not eligible for the extra credit.)
Fri., Apr. 18 / (1) EXTRA-CREDIT EVENT (25 points):Group Mock Interview Session, sponsored by University Career Center (UCC), 2:00 p.m. – 3:45 p.m., H-E-B University Center (HUC) 2.212 [Harris Room]. (NOTE: You must sign up for this event via “RowdyJobs” To earn this extra credit, attendees must (1) be on time for this event, (2) dress in business professional attire, (3) have a copy of their résumés, and (4) be prepared to respond to typical interview questions similar to those linked at mock interview questions.)
(2) Last day to earn extra-credit points not due earlier
Mon. Apr. 21 / In-class oral presentations*** / Chapter 12
Wed., Apr. 23 / In-class oral presentations*** / Chapter 12
Thur., Apr. 24 / JA Volunteers: Deadline for Dr. Wilson to receive completed JA classroom teacher evaluation of student presentations (see
Mon., Apr. 28 / (1) TBD
(2) Last day to drop course via ASAP with an automatic “W” designation
Wed., Apr. 30 / Guest Lecturer: Dr. Richard Lewis, UTSA professor of sociology, & owner/president, Round Top Consulting Associates, “Transition in the Contemporary Workplace”
Thur. & Fri.
May 1 & 2 / Student Study Days
Wed., May 7 / Final Exam (7:00 a.m. – 9:00 a.m.) / Chapter 7– 9, 12, 15 & 16, Appendix A & Handbook of Grammar on p. 477
Tue., May 13 / Course grades due Registrar by 2:00 p.m. (Dr. Wilson)
* This is a flexible course schedule. There will be times when scheduled class activities may be superseded by other activities, such as the last minute scheduling of a guest speaker. In these cases, you remain responsible for turning in assigned items on time and for completing assigned readings, even if the assignments are not discussed in class. It is your responsibility to check your Blackboard site on a frequent basis to ensure timely receipt of changes to the course schedule.
** Indicates the text chapters/appendices and readings that you should have read by the date indicated (the links take you to the PowerPoint slides for the various chapters). Each chapter has end-of-chapter exercises that you are encouraged highly to complete in order to get a better understanding of the communication concepts covered in the Bovée text. Particularly important are:
- Each chapter’s section entitled “Improve Your Grammar, Mechanics, and Usage” and the associated answer keys (starting on page AK-1)
- The “Handbook of Grammar, Mechanics, and Usage” (starting on page H-1)
- Appendix A, Format & Layout of Business Documents
- Appendix B, “Documentation of Report Sources”
Each of these will help improve your communication skills and assist you with your performance on examinations, the Web-based writing assignment, and the oral presentation assignment.
*** Students not attending these presentations, on time and completely, will have 25 points deducted.
“Toto, I have a feeling we’re not in Kansas anymore.”
“Dorothy” in The Wizard of Oz