Business Development Coordinator

Job Description

General

Salary:£22,910 to £24,794 per annum pro rata, dependant on experience (Based on Agenda for Change NHS payscale Band 5 point 19 to Band 6 point 21)

Hours: 21 hours per week

Holidays: 25 days per year (plus statutory bank holidays) (pro rata)

The post will be based at The Relationship Hub, 9 Parkhills Road, Bury BL9 9AU, but with travel across the boroughs of Wigan, Bolton, Bury, Rochdale and Oldham

Reporting to

The Chief Executive Officer

Overview

The role includes marketing, liaison, support, monitoring and outcomes measurements, training and development, engagement, attendance at meetings and events, and consultation activities.

Objectives and Tasks

Establish, develop and/or maintain The Relationship Hub’sonline media
As part of the staff team, raise the profile of The Relationship Hub through liaison with stakeholders, members of the public, commissioners and service providers

Identifyevent and meeting opportunities to promote The Relationship Hub

Work as part of the team to support the services and activities of The Relationship Hub, including promotion events,
Organise a programme of training opportunities directed at service providers across the 5 boroughs
Support the Administrative team, including supervision, direction of workload and in house training and support
Liaison with partner agencies and organisations to promote The Relationship Hub
Publicity and outreach to promote The Relationship Hub

Liaise with key public sector bodiesto promote The Relationship Hub’s services and increase awareness of the services

When developed, work with the information management system to manage a database of contacts, client details, complaints, monitoring information and bookings; and support Administrative staff through the development and learning phase

Develop, collect, collate and analyse monitoring information and outcomes measurements

Personal Development

Meet with the line manager for regular supervision
Attend appropriate training as agreed with the line manager
Attend relevant conferences and events as agreed with the line manager

General

Comply with The Relationship Hub’s policies on health and safety, equality & diversity, vulnerable adult and child protection, data protection, confidentiality, etc.
Be administratively self-servicing
Carry out such other duties as may be deemed necessary by management, by agreement, subject to time and commensurate with salary
To be available to work occasional evenings or at weekends if necessary
Promote a positive public image of the organisation and behave appropriately in all settings

Person Specification

Criteria / Essential / Desirable / Assessment
Attitude
Positive, patient and empathic / x / Application form, interview
Approachable and flexible / x
Strength based person centred approach / x
Commitment to equality and diversity / x
Ability to respect and keep confidentiality / x
Ability to travel around the Boroughs of Wigan, Bolton, Bury, Rochdale and Oldham / x
Willingness to work unsociable hours (including occasional evening and weekend work) as required / x
Proactive team player , able to work with, support and motivate others, sharing skills and knowledge to meet team goals / x
Skills and Abilities
Excellent people development skills / x / Application form, interview
Ability to work with a wide range of people from different backgrounds, different life experiences and different disabilities / x
Monitoring skills, both quantitative and qualitative / x
Excellent communication skills, adaptable to different audiences – written, verbal and listening / x
Training skills and abilities / x
Event planning and implementation skills / x
Group and team facilitation skills / x
Ability to work alone, as needed, and strong teamworking skills / x
Good information technology skills and ability to be self-administering / x
Strong marketing and promotional skills / x
Knowledge
Strong knowledge of health and social care and voluntary sectors locally, regionally and nationally / x / Application form, interview
Understanding of promotion through a range of media, including digital / x
Knowledge of the voluntary sector / x
Knowledge of counselling services / x
Understanding of the challenges faced and opportunities of working in a third sector environment / x
Experience
Extensive experience of partnership building / x / Application form, interview
Experience of running social media and updating websites and other online media / x
Experience of developing and implementing training programmes / x