At Vaughan Lee House We Seek to Provide and Maintain a High Standard of Care, 24 Hours
Vaughan Lee House
The Residential Care Home Built by the Community
At Vaughan Lee House we seek to provide and maintain a high standard of care, 24 hours a day, for our close family of residents.
Our staff is trained to give any help required to meet the needs of day to day living, to be supportive without being intrusive and to ensure that the dignity of the individual is preserved. Care at Vaughan Lee continues until, on the advice of the GP, a resident needs permanent full time hospitalisation or nursing home care.
Vaughan Lee House is a long established and purpose-built residential Care Home catering for older people who are no longer able to manage on their own. It is a non profit making charity run by a Committee of Management and is registered and regularly inspected by CQC.
Day Care
To leave one’s own home is a major step to take and the Home provides Day Care, partly to relieve the loneliness of living alone and partly to give people an opportunity to find out about life at Vaughan Lee House. A complimentary day is always offered to any prospective resident.
Day Care visitors are welcome to arrive from 10 o’clock onwards. The meals provided are mid-morning coffee, lunch, a cup of tea in the afternoon followed by high tea at 5:00.
Respite Care
Short term residency is often available to provide families and carers with relief for holidays, etc. Every effort is always made to accommodate temporary residents at times to suit their requirements.
Accommodation
There are 30 single en-suite rooms. All rooms are complete with a fitted call system together with provision for a personal television. Where appropriate, residents may bring their own furniture and also have their own individual telephone installed.
There are three lounges, 2 of which have televisions, and there is central heating throughout the Home. A visitors’ room is available where residents can entertain guests in complete privacy. There is also a pleasant south-facing patio and attractive flower garden that is much enjoyed by residents during summer months.
Dining Arrangements
Food is a priority at Vaughan Lee House. Our meals are prepared using locally sourced fresh ingredients and there is always choice on the menu. Special diets can be catered for and personal preference is taken into consideration. Whilst meals can be served in residents’ rooms, dining is a very sociable occasion and we encourage our residents to enjoy their meals in the communal dining rooms.
Relatives and friends are welcome to join residents for any meal with prior arrangement but are always welcomed to visit for tea or coffee at any time. Please see the enclosed sample menus.
Mini Bus
Thanks to the Archie Gooch Trust, Vaughan Lee House has a Mini Bus so that our Residents can enjoy outings each week. Whether it is a drive around the countryside or a trip out for fish & chips our activities coordinator and our team of volunteer drivers like to accommodate everyone.
Staff
Our experienced staff are on hand and able to assist with bathing, grooming, dressing and all activities of daily life, always providing a warm, caring and very friendly atmosphere. Continuity of care is assured day and night, including the supervision and administration of prescribed medication.
Services
Local GP’s within close proximity offer excellent support as do the District Nurses and our local Pharmacy. A Chiropodist visits at regular intervals and individual arrangements can be made for treatment by Dentists and Opticians. A qualified hairdresser visits the Home twice weekly.
Social Life
The Home is very much a part of the local Ilminster Community and is generously supported by many groups and organisations who also visit the Home from time to time. A Church of England Communion Service is held regularly at Vaughan Lee House and a Methodist Service is held monthly. Ministers of other denominations are always welcomed.
The Head of Home and Staff endeavour to make Vaughan Lee House as much like home as possible and they are always pleased to chat with residents and to give help on any matters when advice is sought. They encourage residents to live as full a life as they are able and to go out as and when they wish. Friends and relatives are always welcome.
The Friends of Vaughan Lee House arrange outings and regularly visit the Home to serve coffee and tea and to talk with residents.
Activities
Weekly
Activities are scheduled every morning at 10:00am with the exception of Saturdays. Examples of activities:-
- Table skittles
- Bingo
- Quoits
- Cards
- Quizzes
- Keep fit
- Dominoes
- Memory Lane – quiz based on reminiscence
therapy
- One to one chats
Monthly In-house
Examples of activities:-
- Sing along
- Home visits from Entertainment Companies
(show tunes, country western sing song.
- Armchair Travel DVDs from around the
world.
- Sing-song with the Piano
- Visits by Birds of Prey or Donkey Sanctuary
(when feasible)
Monthly outings
Examples of outings:-
- Garden centres with a stop for coffee
- Seaside trips
- Cream teas at Maunsal Lock
- Christmas shopping & Christmas Lights drive
by (December).
- Broadwindsor Craft Centre
- Animal Sanctuary visits
Summer Sample Menu
Here are some of the items that you will see on the daily Summer Menu:-
Breakfast
Cereal/Grapefruit/Prunes/Fruit Juice
Bacon & Tomato
Scrambled eggs or French toast
Omelette
Toast & Marmalade
Lunch
Cold beef, salad & potatoes
Roast lamb with mint sauce
Beef Casserole
Fish & Chips
All served with fresh vegetables
Carrot Cake & cream
Stewed fruit & custard
Trifle
Summer pudding & cream
Ice cream
Yoghurt
Wednesday & Sunday lunches - traditional roast dinner
Chicken, pork, beef or lamb
Supper
Various types of sandwiches & soups
Salads
Cornish pasties or cheese & plain scones
Breads & cakes
Winter Sample Menu
Here are some of the items that you will see on the daily
Winter Menu:-
Breakfast
Porridge/Cereals
Grapefruit/Prunes/Fruit Juice
Bacon & mushrooms
Eggs or Omelettes
Toast & Marmalade
Lunch
Chicken curry with rice
Roast lamb with mint sauce
Roast Beef & Yorkshire pudding
Stew & dumplings
Cottage Pie
All served with fresh vegetables
Gateaux
Crumble & custard
Bread & butter pudding
Fruit & ice cream
Ginger cake & custard
Yoghurt
Wednesday & Sunday lunches - traditional roast dinner
Chicken, pork, beef or lamb
Supper
Various types of sandwiches & soups
Salads
Cornish pasties or cheese & plain scones
Breads & cakes
Resident’s Rights
At Vaughan Lee House we place the rights of residents at the forefront of our philosophy of care. We seek to advance these rights in all aspects of the environment, and the services we provide, and to encourage our residents to exercise their rights to the full.
Terms
When residents enter Vaughan Lee House we are required under the Care Standards Act 2000 to furnish them with our Service Users’ Guide and make available to them our Statement of Purpose, which contain the full terms and conditions of residency at Vaughan Lee House.
Our latest Inspection Reports are always available to read in the main hall, and copies can be obtained from CQC either from their website or by ringing 03000 616161.
Complaints Procedure
At Vaughan Lee House we have a comprehensive policy and the following principles apply:-
- All complaints received will be dealt with within 28 days.
- Not only will complaints be investigated, but it should be made evident to complainants that their complaints have been fully and fairly considered and taken seriously.
- All complaints will be recorded in the complaints book which will also show action taken and will be signed.
- Complaints may vary from those arising merely from misunderstanding, or ignorance, which often only needs a word of explanation from the appropriate member of staff, to those calling for a formal enquiry.
- Complaints made orally or written will be dealt with immediately by the Head of Home or the Chairman of the Committee of Management. If the person does not wish to complain to either of the above then they may contact the agencies listed below.
- Any written complaint must be seen by the Chairman. The action taken, or to be taken will be agreed in consultation with the Head of Home.
- In order to safeguard residents and care staff, any complaint which is not dealt with to the satisfaction of the complainant, must be entered in the Care Plan, as well as the complaints book.
- Any complaint made against a member of the care staff must be reported to the Head of Home and in turn to the Chairman.
- If you do not wish to make your complaint directly to the home then you can take your complaint to an outside agency as follows:-
Care Quality Commission (CQC)
Colston
Colston 33
Bristol
BS1 4UA
Tel: 0117 930 7110
Fax: 0117 930 7112
Independent Complaints AdvocacyServices South West (ICAS)
Tel: 0845 120 3782
Public Concern at Work
(The Public Interest Disclosure Act)
Tel: 0207 4046609
Enquiries
Enquiries with regard to all types of care are welcomed at all times and the Head of Home will be pleased to discuss and assist with individual requirements. We will always try and keep our fees very reasonable (enclosed)and will continue to offer advise and to help seek third party top ups and work closely with Social Services when necessary. All fees include full board, heating, lighting and laundry.
Fees
Residential Care Fee Rates
Standard Single Room en-suite£500.00 per week
Large Single Room en-suite£532.00 per week
Day Care, Meals & Transport Rates
Day Care without bath£14.77 per day
Day Care with bath£17.35 per day
Meals (Social Services arranged Day Care)£3.75
Transport (Social Services arranged)£2.30 per journey or
£4.60 return
Other Rates
Visitor’s Lunch£5.00
Visitor’s Tea£1.60
Collected Lunch£3.00
Chargeable Extras for Residents
- Newspapers and Magazines
- Hairdresser
- Toiletries
- Some Homely Remedies
- Non-Prescriptive Cream
- Incontinence Pads, if not supplied by District Nurse
- Private Telephone - to be arranged and paid for by Resident (including installation and charges)
- Private Television - connection charge to Aerial System - £30.00 (one off charge-non refundable)
- Television Licence - ARC Licence applies.
- Dry Cleaning
Patrons
In 2007 we established the Patrons of Vaughan Lee House to highlight the generosity of our neighbours and local businesses who continue to support ‘The Care Home Built by the Community’.
We would like to thank our valued Patrons of Vaughan Lee:-
- Michael & Palma Bonner
- Rene Hatfield (Legacy)
- Roger & Marion Swann
- Chris & Heather Virgin
- Alan & Janet West
- Malcolm & Sonya Young
- Albert Goodman’s Accountants
- Bishops Funeral Service
- Bonner’s the Butchers of Ilminster
- Ewen Cameron Charitable Trust
- The Gooch Charitable Trust (Ilminster)
- St Mary’s Church of Ilminster
- IsleValley Flower Club
- Lions Club of Ilminster & District
Interested in Getting Involved?
If you are interested in becoming a Patron or a member of ‘Friends of Vaughan Lee’ or would like further information on how you could get involved then please do not hesitate to telephone the Secretary on 01460 52077.
Sponsor a Room Project
Vaughan Lee House is on a mission. Our objective is to upgrade our current accommodation to ensure that we remain a viable benefit for our current and future elderly from within the Ilminster & District Community and we want you to be a part of it.
The first phase of our refurbishment plan, a 5 bedroom with en-suites extension is complete. We then will focus on the second phase, to turn our original bedrooms which were built in 1970, into en-suite rooms. This is where you come in.
We would like you to sponsor the refurbishment of one of our rooms. In return we can offer the following:-
- You will be able to name the room, have a name plaque on the door which will also have a sponsored by entry.
- Listing of your generosity on our website (with a link to your website if you have one).
- Listing in our brochure.
- Our eternal thanks for your continued support.
For a £1,000 donation we can accomplish our second phase of refurbishment.
We would be happy to show you the plans and take you on a tour. We look forward to hearing from you.
Our Sponsored Rooms & Sponsors
- The Lions Room, sponsored by The Lions Club of Ilminster & District
- The Jim Olds Room, sponsored by the Lions Club of Ilminster & District
- The John Perkins Room, sponsored by the Lions Club of Ilminster & District
- The Woodhall Room, sponsored by Chris & Healther Virgin
- The Cornhill Room, sponsored by The Archie Gooch Trust
- The Dowlish Wake Room, sponsored by The Archie Gooch Trust
- The Horton Room, sponsored by The Archie Gooch Trust
- The Knowles St Giles Room, sponsored by The Archie Gooch Trust
- The Barrington Room, sponsored by The Archie Gooch Trust
- The Shaw Room, sponsored by Malcolm & Sonya Young
- The Albert Goodman Room, sponsored by Albert Goodman Chartered Accountants
- The Oxenford Room, sponsored by The Family of Beattie Denman
- The Bonner Room, sponsored by Mrs Palma Bonner
- The Beacon Room, sponsored by The Beacon Charitable Trust
- We have two further rooms sponsored by the ‘Friends of Vaughan Lee’ and as soon as their rooms are complete they will name them and plaques will be put up.
- We have 5 rooms sponsored by the ‘Gooch Charitable Trust’.
- Your name could appear here...
Thank you all for your support.
Vaughan Lee House, Orchard Vale, Ilminster, Somerset TA19 0EX
Phone: 01460 ge 1 of 13