VOLUNTEERING AT THE SYDNEY FRINGE FESTIVAL

The Sydney Fringe Festival 1st to 30th September 2017

ABOUT THE SYDNEY FRINGE

Now in it’s eighth year the Sydney Fringe Festival is the largest independent arts festival in NSW. Spread across five cultural villages, the Sydney Fringe presents over 300 productions in over 50 venues every September, celebrating local artists and encouraging new audiences to experience the independent arts of Sydney in order to build astronger, more sustainable sector.

Growing in footprint and diversity we truly are Sydney’s festival. With events spread out across our sprawling city, the festival celebrates, and highlights the amazing work of our local independent artists, art makers and performers. Inviting our audiences to visit undiscovered parts of the city, a new venue or a secret bar, and discover the fantastic creative offerings our artists prepare year-round.

Assisting artists is at the forefront of everything we do. The Fringe offers a professional platform from which emerging, early career and professional artists can promote their work to new audiences. The Fringe strives to ensure that all artists have a wonderful Fringe experience, we believe that Sydney's independent artists are what makes this city so great, and as such are dedicated in promoting the independent sector to Sydney's mainstream audiences.

To create a terrific Fringe experience for artists it is vital that care is also taken with maintaining venue relationships and striving for audience satisfaction. The Sydney Fringe team goes to extreme lengths to ensure that audiences, artists and venues have a successful festival experience; this is the essence of what makes the Sydney Fringe so unique and is essential to the success of our festival.

BENEFITS OF VOLUNTEERING WITH US

Volunteers at the Sydney Fringe Festival play a pivotal role in the success of the Festival and provide an opportunity for individuals to gain valuable experience and skills in a major Festival environment.

Some specific benefits for volunteers include:

WORLD-CLASS EXPERIENCE The Sydney Fringe produces the largest independent arts festival in NSW, giving you invaluable experience that is applicable to a range of industries.

HANDS ON INVOLVEMENT As a valued member of our volunteer team you will obtain hands on experience and the opportunity to utilise your skills and talents.

REWARDS You will receive exclusive access to Sydney Fringe events, products and merchandise. Each volunteer is provided with a Volunteer T-shirt, VIP Access to selected events and Festival Awards and a Certificate of Appreciation.

AVAILABLE ROLES

There are a variety of roles available within our events including Front of House, Box Office and Events volunteers. As a not-for-profit community organisation, we rely very heavily on the support of volunteers to ensure the efficient and effective running of our events. It is very important that volunteers take their roles and their commitment seriously at all times.

Front of House

Front of House volunteers play an important role in ensuring that Sydney Fringe Patrons have an enjoyable experience at our events through the delivery of high quality customer service.

Front of House volunteer responsibilities include but are not limited to:

  • Welcoming patrons to the theatre for each performance
  • Collecting patron tickets at events
  • Assisting any mobility-impaired patrons to their seats prior to general audience being allowed entrance
  • Ensuring all patron areas are clean and tidy at all times, including courtyard, bar, box office, foyer and toilets
  • Maintaining a high level of customer service, friendliness and professionalism at all times

Box Office

All our volunteers are vital to the running of our Festival but the Box Office role is a frontline position being our first point of contact for customers. Box Office volunteers assist with the sale of tickets, merchandise and customer enquiries.

Box Office volunteer responsibilities include but are not limited to:

  • Sale of tickets
  • Responding to customer enquiries regarding events
  • Sale of merchandise
  • Ensuring the Box Office is kept clean and tidy
  • Maintaining a high level of customer service, friendliness and professionalism at all times

Events

Event volunteers assist in a range of settings around the Festival including our managed venues, and public events. This role has varied tasks from engaging with the public through to supporting Fringe Staff in the delivery of events.

Event volunteer responsibilities include but are not limited to:

  • Providing information to the public about the Sydney Fringe Program
  • Ushering audiences in and out of events
  • Managing audience and audience changeover between shows
  • Box office sales
  • Maintaining a high level of customer service, friendliness and professionalism at all times

THE APPLICATION PROCESS

If you are interested in joining our volunteer team head to the opportunities tab on our website and complete our survey.

This information will assist us in matching your skills to the available roles.

Expression of interest close on Friday 28th July,2017.

Volunteer information sessions will be held at either our Newtown office or Festival Hub in the weeks leading up to the 2017 Sydney Fringe Festival Festival.

Should you have any further questions regarding this position please contact our Business Manager, Louise Green at

DIVERSITY AND OPPORTUNITY

Sydney Fringe provides equal access to all volunteers without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or marital status.

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