Updated on April 29, 2013 - What's New

Updated on April 29, 2013 - What's new »

This Evernote Business Agreement (this "Evernote Business Agreement" or this "Agreement") governs use of the Evernote Business service (the "Evernote Business Service" or "Evernote Business") by the entity agreeing to these terms ("Customer"). Customer is one party to this Agreement. If Customer's headquarters are located in the United States or Canada, then the other party to this Agreement is Evernote Corporation, a Delaware corporation headquartered in California, USA. If Customer's headquarters are located in Brasil, then the other party to this contract is Evernote do Brasil Serviços de Aplicações Ltda., a company headquartered in São Paulo, Brasil ("Evernote Brasil"). If Customer's headquarters are located outside of the United States, Canada and Brasil, then the other party to this Agreement is Evernote GmbH, a wholly-owned subsidiary of Evernote Corporation headquartered in Zurich, Switzerland. (The term "Evernote," as used in this Agreement, refers to either Evernote Corporation, Evernote Brasil or Evernote GmbH, whichever is the contracting party based on where Customer is headquartered).

You are required to accept this Evernote Business Agreement on behalf of the Customer as a condition to creating an Evernote Business Administrator Account. The Agreement is effective as of the date Evernote makes the Evernote Business Administrator Account available to the Customer (the "Effective Date"). By accepting this Agreement, you confirm that you have reviewed the Agreement on behalf of Customer and you are warranting to Evernote that you are authorized to accept this Agreement on behalf of Customer. If you do not have the legal authority to bind such Customer, please do not check the box signifying that you accept the terms of this Agreement.

In addition to the terms and conditions set forth in this Agreement, Customer's use of the Evernote Business Service is also governed by the then-current terms and conditions governing the use of Evernote's services (the "Terms of Service"), as published at the Evernote web site. If there is any conflict between the Terms of Service and this Agreement, then the terms of this Agreement shall govern with respect to the Evernote Business Service.

If Customer desires to utilize any other service or products provided by Evernote, Customer may be required to enter into a separate written agreement or click "accept" or "agree" to become a party to another contract with Evernote relating to such service and/or product (a "Separate Agreement"), and this Agreement shall not be considered to supersede the specific contractual terms of the Separate Agreement. If there is any contradiction between the terms of the Separate Agreement and this Agreement, then the terms of the Separate Agreement shall take precedence over the contradictory terms in this Agreement with respect to the subject matter of such Separate Agreement. You should save a copy of this Agreement for your records.

1. Use of Evernote Business Service

After successfully completing the account creation process and confirming acceptance of this Agreement, Evernote will enable Customer to access an Evernote Business Administrator Account ("Administrator Account"), which will include a console ("Admin Console") that will permit Customer to perform a number of administrative functions relating to Customer's Evernote Business Account, end users (each, an "End User") and Customer's business notebooks (each, a "Business Notebook"), including, but not limited to, granting access, exporting account data, and suspending or terminating End User access to Business Notebooks.

When an End User creates a notebook, the End User will be able to choose whether the notebook will be a personal notebook, which is controlled by the End User ("Personal Notebook"), or a Business Notebook, which is controlled by Customer. Customer acknowledges that it will not have any control over an End User's Personal Notebooks.

Customer acknowledges that providing an End User authority to create a Business Notebook, or obtain access to an existing Business Notebook, enables such End User to store data, text, images, software, sounds, graphics, video, messages, tags and other materials, in a variety of forms and technical structure ("Content") in such Business Notebook. Customer also acknowledges that an End User may copy, transfer or otherwise export Content from the Business Notebooks they are permitted to access and that while any suspension or termination of access to Business Notebooks will prevent the End User from accessing the previously accessible Business Notebooks, it will not delete or otherwise affect any Content that such End User had previously copied from or transferred out of the Business Notebooks.

Customer agrees that its purchases hereunder are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written statements made by Evernote regarding future functionality or features.

1. Customer's Obligations

Customer is responsible for (a) administering all End Users' access to Business Notebooks through the Admin Console; (b) maintaining the confidentiality of the password of each Administrator Account; (c) maintaining accurate and current account and contact information for each Administrator Account; and (d) ensuring that any and all use of the Administrator Account(s) complies with this Agreement and applicable laws. Customer may grant administrative privileges to multiple Customer personnel (each, an "Administrator"), and shall be solely responsible for ensuring that it has designated necessary and appropriate individuals as Administrators and for removing administrative privileges from individuals who no longer require administrative privileges.

Customer acknowledges and agrees that prior to an End User using the Evernote Business Service, Evernote will require each End User to accept Evernote's Terms of Service, and such Terms of Service will govern each End User's use of Evernote Business. Customer acknowledges that a violation of the Terms of Service by an End User may result in the termination of such End User's personal account and Customer's Evernote Business Account. Customer shall not make any representation, warranty or guaranty for or on behalf of Evernote, or otherwise obligate Evernote in any manner, to any End User.

Customer may establish its own rules for End Users' access and use of Customer's Business Notebooks ("Customer Rules"). Any such Customer Rules shall only affect the relationship between Customer and its End Users. Without limiting the foregoing, Customer is responsible for determining and obtaining any permissions from End Users necessary to enable Customer to perform the administrative functions available through the Admin Console and enforce any Customer Rules. Evernote shall not have any obligation or responsibilities to Customer or any End User with respect thereto, including, without limitation, any responsibility to assist Customer in enforcing any Customer Rules or taking any action that would be inconsistent with the Terms of Service or Privacy Policy.

Customer will prevent unauthorized use of its Evernote Business Account or Business Notebooks and immediately terminate any unauthorized use of which it becomes aware. Customer will promptly notify Evernote of any unauthorized use of or access to the Evernote Service of which it becomes aware.

1. Restrictions

Customer will not, and will ensure that End Users or third parties do not: (a) offer for sale or lease, sell, resell or lease access to the Evernote Service through the Evernote Business Account; (b) attempt to reverse engineer the Evernote Service or any software or other component used therein; (c) use the Evernote Business Service in a manner or under circumstances where use or failure of the Evernote Business Service could lead to death, personal injury or environmental damage; or (d) use the Evernote Business Service in a manner that would violate applicable laws protecting an individual's privacy rights, health or financial data, including the Health Insurance Portability and Accountability Act of 1996, the Gramm-Leach-Bliley Act and its implementing regulations, the Privacy Rule and the Safeguards Rule or the Dodd-Frank Wall Street Reform and Consumer Protection Act, including the regulations issued thereunder, and as each may be amended from time to time; or (e) attempt to create a substitute or similar service through use of, or access to, the Evernote Service or Evernote Business.

1. Third Party Requests

Customer acknowledges and agrees that, as between the parties, it is responsible for responding to a request from a third party for records relating to Customer's or an End User's use of, or Content contained within, Evernote Business (a "Third Party Request"). If Evernote receives a Third Party Request (including but not limited to criminal or civil subpoenas or other legal process requesting Customer or End User data), Evernote will, to the extent allowed by the law and by the terms of the Third Party Request, direct the Third Party to Customer to pursue the Third Party Request. Evernote retains the right to respond to Third Party requests for Customer data where Evernote determines, in its sole discretion, that it is required by law to comply with such a Third Party request.

1. Payment

Customer may select its method of payment through the Admin Console. All payments under this Agreement are subject to Evernote's then-current terms and conditions governing payments ("Payment Terms"), as published at Evernote's web site.

1. Taxes

Customer is responsible for any taxes, including, without limitation, sales, use, excise, added value, withholding and similar taxes, as well as all customs, duties or governmental impositions, excluding only taxes on Evernote's net income (collectively, "Taxes"), and Customer will pay Evernote all Fees due hereunder without any reduction for Taxes. If Evernote is obligated to collect or pay Taxes, Evernote will invoice Customer for the Taxes unless Customer provides Evernote with a valid tax exemption certificate, VAT number issued by the appropriate taxing authority and/or other documentation providing evidence that no tax should be charged. If Customer is required by law to withhold any Taxes from its payments to Evernote, Customer must provide Evernote with an official tax receipt or other appropriate documentation to support such payments.

1. Support and Maintenance

Evernote will provide support directly to the Administrator in accordance with the then-current terms and conditions governing the support Evernote provides for Evernote Business, as published at the Evernote Business web site at the time of any request for support (the "Evernote Business Support Terms").

Customer will, at its own expense, be responsible for providing support to its End Users regarding issues that are particular to their End Users' access of Business Notebooks (e.g., resetting passwords, suspending accounts, sharing Customer's notes, etc.). Customer will use commercially reasonable efforts to resolve any such support issues before escalating them to Evernote. If Customer cannot resolve a support issue as set forth above, Customer's Administrator may escalate the issue to Evernote, and Evernote will provide support in accordance with the Evernote Business Support Terms.

1. Data Security

Evernote has implemented certain technical and organizational measures designed to prevent accidental loss of and unauthorized access to and use of Content stored in Evernote Business. However, Evernote does not guarantee that unauthorized third parties will be unable to obtain access to Evernote Business, and Customer acknowledges that all Content stored by Customer and its End Users in Evernote Business is done so at Customer's and its End Users' own risk. In addition, Customer is responsible for ensuring that it has backed up its Content in the event of any loss of Content stored in Evernote Business.

1. Privacy

Our Privacy Policy is published at By using Evernote Business, Customer acknowledges, accepts and agrees with all provisions of the Privacy Policy, including, without limitation, the use of Customer's account information and Customer's Content in accordance with such Privacy Policy.

If Customer intends to enable use of the Evernote Business Service by End Users who are minors, Customer shall be responsible for obtaining any necessary parental / guardian or other permissions required under applicable laws prior to enabling such End Users' access or use of the Evernote Business Account. Customer must provide parents / guardians with a copy of our Privacy Policy when obtaining parental / guardian consent. Customer must keep all consents on file and provide them to us upon request.

Without limiting the foregoing requirement, if Customer is an educational institution in the United States, Customer is responsible for complying with the U.S. Children's Online Privacy Protection Act ("COPPA") and, to the extent applicable, The Family Educational Rights and Privacy Act ("FERPA"). This means Customer must notify the parents / guardians of children under the age of 13 of the personally identifiable information we will collect about such child (as described in our Privacy Policy and obtain the requisite consent from such parent / guardian before Customer permits such child to establish an account or use Evernote Business. When obtaining parental / guardian consent, Customer must provide parents / guardians with a copy of our Privacy Policy. Customer must keep all consents on file and provide them to us upon request.

1. Confidentiality

Each party undertakes not to disclose to any third party any information, including Customer Content and other information provided by Customer to Evernote, obtained from the other party, that is designated as proprietary or confidential or which, by its nature, is manifestly apparent that it should be regarded as confidential or proprietary ("Confidential Information"), except that Evernote may access, disclose and share such Confidential Information of Customer and its End Users to the extent necessary in order to provide the Evernote Business Services hereunder and as disclosed in the Privacy Policy. Each party agrees that it shall use the same degree of care that it utilizes to protect its own confidential information of a similar nature to protect the secrecy of and avoid disclosure or use of Confidential Information in order to prevent it from falling into the public domain or the possession of persons other than those persons authorized under this Agreement to have any such information. The confidentiality obligation in this Section does not apply to such information as the recipient can show has become known to it in a way other than having been provided under this Agreement or from the other party or to information that is in the public domain. Furthermore, confidential information may be disclosed insofar as such disclosure is necessary to allow a party to comply with applicable law, with a decision by a court of law or to comply with requests from government agencies or third parties that such party determines require disclosure, but then only after first notifying the other party of the required disclosure, unless such notification is prohibited. The foregoing confidentiality obligation shall apply for so long as the information constitutes Confidential Information.

1. Trademarks

Evernote may, in its sole discretion, allow Customer to upload its logo or other trademarks (together, "Customer Trademarks") for display in the version of Evernote Business accessed by Customer's End Users, either in conjunction with Evernote's trademarks or as a Customer-branded service. Accordingly, Customer hereby grants Evernote a non-exclusive license to display, perform and distribute the Customer Trademarks and to modify (for technical purposes, e.g., making sure trademarks are viewable on smart phones as well as computers) such trademarks solely in connection with making Evernote Business available to Customer's End Users.

1. Reservation of Rights

Except as expressly set forth herein and in the Terms of Service, this Agreement does not grant either party any rights, implied or otherwise, to the other's intellectual property. No title to or ownership of or other right in or to Evernote Business or software provided by Evernote to access Evernote Business ("Evernote Software") is transferred to Customer under this Agreement.

1. Publicity

Evernote will only be allowed to reference Customer on Evernote's website and in marketing materials if Evernote obtains Customer's written permission and provided that such reference shall not imply any affiliation, sponsorship or endorsement.

1. Warranty to Contract

Each party represents and warrants to the other that it has the requisite power and authority under its organizational charter and governing agreements (if any) to enter into this Agreement and perform in accordance with the terms herein. Customer further represents and warrants that the individual who completes the Evernote Business registration process and accepts this agreement through the Admin Console is authorized to do so on Customer's behalf.

1. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH IN SECTION 14 ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. EVERNOTE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT OF THE LAW. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY EITHER PARTY HERETO, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE WARRANTIES IN THIS AGREEMENT.

NOTWITHSTANDING ANY PROVISION TO THE CONTRARY, EVERNOTE DOES NOT WARRANT THAT THE EVERNOTE SOFTWARE OR EVERNOTE BUSINESS SERVICE WILL MEET ALL REQUIREMENTS OF CUSTOMER OR ANY END USER, OR THAT THE OPERATION OF THE EVERNOTE SOFTWARE OR EVERNOTE BUSINESS SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL DEFECTS IN THE EVERNOTE SOFTWARE AND EVERNOTE BUSINESS SERVICE WILL BE CORRECTED. FURTHER, EVERNOTE IS NOT RESPONSIBLE FOR ANY DEFECT OR ERROR RESULTING FROM THE MODIFICATION, MISUSE OR DAMAGE OF ANY OF THE EVERNOTE SOFTWARE NOT DELIVERED BY EVERNOTE. EVERNOTE DOES NOT WARRANT AND SHALL HAVE NO LIABILITY WITH RESPECT TO THIRD PARTY SOFTWARE OR OTHER NON - EVERNOTE PRODUCTS.

1. Indemnification by Customer

To the maximum extent permitted by applicable law, Customer agrees to indemnify and hold Evernote, its subsidiaries, affiliates, officers, agents, employees, and partners harmless from and against any and all liabilities, damages (actual and consequential), losses and expenses (including legal and other professional fees) arising from or in any way related to claims (a) made by End Users; or (b) made by any third party relating to Customer's use and Customer's End Users' use of any of the Evernote Software or Evernote Business in violation of this Agreement, the Terms of Service or applicable laws. In the event of such claim, we will provide notice of the claim, suit or action to Customer using the contact information we have for the account, provided that any failure to deliver such notice to Customer shall not eliminate or reduce Customer's indemnification obligation hereunder, except to the extent Customer can establish that it was prejudiced by such failure.