Thank your for choosing Diamond Caravan Park

It is our aim to provide a peaceful and attractive site for you to enjoy whether you are visiting the local area or simply relaxing on-site.

FACILITIES & AMENITIES

Reception Office and Shop:

Open from 9am to 5pm Monday to Saturday, and 9am to 1pm on Sundays. We have a small shop in Reception with a selection of groceries, sweets, ice-creams and toys.

Please note we do not have credit/debit card facilities on the Park and you will need to bring cash with you to pay for your pitch and for any purchases in the shop & bar.

Electric Hook-ups, TV Reception & Internet:

All hook-up points are 16 Amp. We enjoy good TV reception. We also have WiFi available for your use – with easy connection and it’s FREE!

Laundry & Washing up area:

The automatic washing machines (£2 per load) and tumble dryer use £1 coins.

We also provide a microwave and a small freezer for your ice packs (please label them).

Waste & Recycling Point:

The bins are opposite the toilet block. Please separate glass, paper, tins and plastics for recycling.

Please remove the caps from plastic bottles.
There is a chemical waste emptying point at the front of the Toilet Block.

Games Room & Information Centre:

The Games Room & Information Centre opens daily 9.00am – 9.00pm (open later at weekends).

Swimming Pool:

From May to September the pool opens daily 11.00 am – 7.00 pm (at management discretion)

The pool is open air and solar heated. Children under 16 years are not allowed into the pool or pool area at any time unless supervised by an adult.
DiamondCaravanPark accepts no responsibility for any accident due to lack of care or supervision in the pool area. Glass containers, alcohol and pets are not permitted in the Pool Area.

Licensed Bar:

From May to September the bar is usually open on a Friday/Saturday evening (at management discretion), and more often in the School/Bank Holidays. Please see boards for information on opening times and whether foodis available.

Persons under age 18 years old are allowed in the Bar until 9.00pm (accompanied by adult).

Please be aware players must be aged 16+ to use the snooker table.

First Aid:

A first aid kit is available in Reception. The nearest Surgery is in Islip village approx. 3 miles (right out of site). Tel: 01865 371666.

Supermarket:

The nearest Supermarket is Sainsbury’s at Kidlington, 3 miles.

Visitors (includes use of the pool):

Visitors are allowed at the discretion of management and must be booked in advance, with the appropriate visitor charges paid on arrival. The maximum number of visitors is 4 per pitch and one car. A charge per person of £3 Low season and £5 High season will apply (includes 1 car). Visitors must obtain a car pass from receptionand be guided by staff as to where to park. Visitor cars are not allowed at the pitch.

For security, all visitors must report to Reception on arrival.

GUIDELINES

We try to avoid too many rules, and the following guidelines are in place to enable all our guests to enjoy a happy, peaceful, safe holiday with us:

Pitch sizes:
All our pitches are allocated according to size of unit (as given at the time of booking). We have a small number of Jumbo Pitches for tents larger than 6.5 metres in any direction and these may be reserved on a first come, first served basis.

Please be aware that we are no longer able to accept tents larger than 6.5 metres in any direction unless a Jumbo Pitch is booked.

If, after booking, you find your tent is larger than notified, please let us know straight away. If you arrive and your tent is larger than expected, we may be unable to accommodate you and your deposit will be lost.

Gazebos:

For safety reasons, gazebos are not permitted on this park.

Multiple vehicles:

Your pitch fee includes one vehicle per pitch and only one car is allowed at the pitch. If you are planning to bring an extra car, this mustbe booked in advance and is at management discretion. Car parking space is very limited.

On arrival a car pass for the extra car must be obtained from reception. The charge for an extra car is £3.00 per night Low Season and £5.00 per night High Season. You will be given a voucher to display in the vehicle and you will be advised by Reception where to park.

Please be aware that marked or commercial vehicles are not permitted on our park unless by prior arrangement.

Groups:

We do not accept groups of more than 3 pitches.If, once on the park, a larger group develops from individual or smaller bookings, and webelieve other guests may be disturbed,we reserve the right to ask all members of the group to leave the park without a refund.

Quiet time:

Our quiet time is 10.30 pm, when we ask guests to return to their own units, with music and TV turned down low.

BBQ’S: (NO OPEN FIRES; FIRE PITS OR “MAKESHIFT” BBQs)

If you wish to use a disposable BBQ please use the BRICKS supplied near your pitch; ensure it is at least 6 inches above ground level.

WE DO NOT PERMIT OPEN FIRES OR BURNING OF ANY WOOD PRODUCTS

Groundsheets:

If you have a caravan/motorhome, please use breathable ground sheets in awnings to preserve our grass.

Dogs:

Dogs are welcome but please keep them under control and ensure that they do not foul the site. We do not have a dog walk on the park, but there is dog walking nearby – please ask at Reception for directions. We allow a maximum of two dogs per pitch.

Arrivals:

Please arrive after 12 noon, and park up opposite Reception to check inbefore driving through to your pitch. If you anticipate arriving after 6.00 pm, please call us on 01869 350909 to let us know. Please note that we do not accept arrivals after dark, or after 6pm (low season) 9pm (high season), whichever comes first.

Departure Time:

You should vacate your pitch by 11am. Subject to availability, you mayextend your stay until 5pm for £5 – please check with reception on the morning of departure. Please note that extensions cannot be booked in advance, and are not available during the School Holidays. (As parking is extremely limited, we regret that we are unable to allow our guests to continue to use the park facilities, including the pool & games room, after vacating the pitch.)

If you have any further information, or wish to discuss anything with us, please do not hesitate to give us a call on 01869 350909 or email us