Talquin Team Goals for 2017

Talquin Team Goals for 2017

• Work on self-improvement including training on public speaking, management courses
• Read self-improvement books such as leadership books
• Work on taking more initiative to improve self-confidence

• Achieve zero preventable accidents
• Achieve zero bank corrections
• Implement prepaid metering by March 1
• Complete over 30,000 meter exchanges this year
• Complete all meter equipment inspections by end of Q1
• Have more accurate budgeting while staying 10% under budget

• Have the safety department accomplish buy-in from the supervisors (idea: invite safety manager to management team meetings once per month at the strategic planning meetings)
• Get an leadership and employee development program in place
• Develop the manager and get organization within the communications and outreach department
• Delegate and trust more to become more comfortable with managers’ abilities
• Find out where all the vehicles are
• Get T4 building project completed in 2017

• Mitigate all five high security risks by 7/1/2017
• Mitigate five medium security risks by the end of the year
• Have the Gretna and Hinson substations communicating before the go-live date (5/31)
• Successfully deploy physical security by the end of 2017
• Label all networking cables and clean up all communications rooms by the end of the year
• Roll out a mobile app by the end of the year

• Offer digital payment to outside vendors for accounts payable by July 2017
• Visit two key accounts per month beginning in February
• Visit all five warehouses beginning in February
• Delegate more tasks to key staff
• Cross-train in billing department
• Provide staking sheet training

• Improve communication internally and externally
• Delegate (and be specific about what tasks need to be delegated, when, and to whom including with what procedures in writing)
• Share ideas, problems, and results (including by inviting managers from other departments to your department meetings)
• Engage others throughout the organization when prudent
• Move toward a more digital world (real time documentation, data gathering, reporting)
• Increase and enhance water quality
• Develop an enhanced flushing program targeting problem areas
• Implement work plan efficiently concentrating on aged infrastructure and problem areas
• Develop analytical tools for water usage and unaccounted volumes (complete AMI exchanges by Q2 of 2018)
• Improve and expand on training opportunities toward an enhanced safe working environment

• Identify people in the department for succession planning and begin the process of preparing them by the end of 2017
• Complete 30,000 meter exchanges by the end of the year (with entire project completed by Q2 of 2018)
• Meet reliability goals by December 2017
• Complete the 2017 right-of-way plan in 2017
• Develop a training plan for dispatch center (by end of Q2) and begin implementation soon after
• Develop and roll out the community solar program

• Develop and roll out the community solar program (Tony and Sean) by 15 April 2017
• Implement TWWI work plan by scheduling projects (by 31 January 2017) and making sure they are completed on time based on the schedule (Tim)
• Implement prepay by 1 March 2017 (Blake)
• Meet reliability goals by 31 December 2017 (Tony)
• Establish a safety improvement plan by 30 June 2017 (Colleen)
• Reduce cybersecurity risks by 1 July 2017 (Dane)
• Complete succession plan by 30 June 2017 (Colleen)