JOB DESCRIPTION

Job Title: Case ManagerFLSAStatus: FT-Non-Exempt

Dept or Functional Area: HousingEEO Job Class:Service Workers

Reports to: Program Director

Salary Range on File:TBD

Created on 12/20/2013Last Revision 12/20/2013BOD Approved 00/00/0000

JOB SUMMARY

The Case Manager will provide direct services to residents of programs who are seriously and persistently mentally ill single adults. These individuals may have a co-occurring substance abuse diagnosis, HIV/AIDS, and others who for various reasons are at the risk of homelessness. Assist residents in increasing their capacity to live as independently as possible and become an active part of the local community. Some evening and weekend hours are required.

Incumbents in this job may have access to proprietary consumer or company information and must maintain the privacy and confidentiality of this information. All employees must perform their jobs with a focus on risk management, occupational safety and health, and providing internal and external customer service. Employees working in a supervisory capacity must practice effective human resources practices to ensure a healthy working environment.

KEY JOB DUTIES AND RESPONSIBILITIES

  • Provide case management/advocacy services to assigned caseload.
  • Provide counseling to residents.
  • Facilitate psycho-educational groups.
  • Participate as a member of a multiple disciplinary treatment team to help facilitate the recovery process of clients by providing individualized care.
  • Develop Restorative Services/Support Plans with residents.
  • Escort clients to scheduled/walk-in appointments and program services.
  • Maintain accurate and updated case records documenting client’s progress in treatment and response to treatment services in accordance with the programs record keeping policy and procedures.
  • Develop clients discharge plan in conjunction with the Program Director/Assistant Program Director, Social Worker, Behavioral Specialist, client, family, referral sources and other community base agencies to which the client may be referred for continuing care.
  • Participate in outside meetings as assigned and provide feedback of information helpful to the operation and service delivery.
  • Attend and participate in regular staff meetings/In-Service trainings, case conferences and individual supervisory meetings.
  • Provide regular home visits to assist clients with building ADL skills in preparation of obtaining independence.
  • Submit timely Medicaid billing as applicable to program.
  • Perform other relevant duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

REQUIRED KNOWLEDGE, SKILLS, AND COMPETENCIES

  • Experience and knowledge of the homeless, mentally ill, MICA and HIV/AIDS population preferred. Knowledge of entitlements and HRA 2010E a plus. Must have continuing ability to work as a member of the team providing housing and services to a special needs population.
  • Strong written and oral communication skills. At least six months to two years experience in Case Management preferred. Proficiency in Microsoft Office computer programs.
  • Willingness to work with individuals who are Persistently Mentally Ill, Homeless and diagnosed with HIV/AIDS.

SPECIAL REQUIREMENTS

  • Bachelors Degree in Human Services or related field required.
  • Bi-lingual (English/Spanish) ability is a plus and experience in the Mental Health field.

WORK ENVIRONMENT

The incumbent must be willing to work and provide support to residents in the community and or in a congregate setting. The incumbent will be required to travel independently using public transportation. Overnight and weekends maybe required.

DISCLAIMER

The intent of this job description is to provide a representative summary of the duties and responsibilities that are required of the job and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks within their scope of work other than those presented in this description.

As an employee of Heritage Health and Housing, Inc. it is my responsibility and obligation to perform my job to the best of my ability. I hereby acknowledge that I received this job description and that I will review and refer to it so that I understand the job that I am expected to perform. The purpose of this job description is to provide me with a better understanding of the nature of the job, its key duties and responsibilities, and the requirements, of me. I attest that I possess the qualification to perform this job with or without reasonable accommodations.

ACKNOWLEGMENT OF RECEIPT AND REVIEW (Name and Signature)

Employee Name (please print):

Employee: Date:

Witness Name (please print):

Witness: Date:

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