Ariadne Project officer –Refugee support
Salary band / 2b / Reference / REQ0000012BUArea / Department / Refugee Support / Region / Division / RSRFL
Work location / Stockton on Tees / Reports to / Operations Manager
Role duration / Fixed term contract for 4 years funded by the Big Lottery Fund
21 hours per week / Last updated / October 2016
Scale and scope of role
Direct reports / None / Indirect reports / NoneBudgetary responsibility / accountability / Accountability for other resources
Reach and impact / Ariadne is a new project funded by the Big Lottery Fund.
Working with project staff and volunteers from the four partner organisations across Teesside to ensure monitoring & evaluation tools and processes are understood and used.
Context
The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies. We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.
The British Red Cross has a long tradition of providing practical and emotional assistance to vulnerable asylum seekers and refugees. Our trained volunteers provide much needed support to thousands of people every year, helping them to access local services and adjust to life in a new country. The Red Cross’s services include:
· Providing practical/emotional help to vulnerable asylum seekers and refugees
· Offering orientation services to help asylum seekers and refugees adapt to life in the UK
· Providing emergency support for arrivals
· Providing emergency provisions for those in crisis
We operate refugee support services in Newcastle upon Tyne, Sunderland and Stockton on Tees. From our office in Stockton on Tees we work across the whole of Teesside, with outreach in Hartlepool, Middlesbrough and Redcar/Cleveland.
Scope
Ariadne is a new partnership project between the British Red Cross, Open Door North East, Justice First & Methodist Asylum Project and funded by the Big Lottery Fund for four years. This new post will be line-managed by the British Red Cross but the post holder will also be working closely with staff in the other three partner organisations.
The project officer post has responsibility for ensuring that the monitoring and evaluation framework is implemented and for reporting on the delivery of the outcomes and outputs contained in the project log frame.
The post holder will work closely with the Red Cross refugee support manager who line manages the Red Cross team and with the team managers at Open Door North East, Methodist Asylum project & Justice First
The post holder will also work closely with colleagues in the UKO service development team, quality & outcomes team and research & advocacy team and with the regional communications team.
Overall purpose of the role
· To be responsible for the successful delivery of the monitoring and evaluation framework.
· To be responsible for ensuring that all project staff and volunteers (across the four agencies) understand and use the correct monitoring and evaluation tools throughout the life of the project.
· To play a coordinating and linking role in the delivery and monitoring of the project’s advocacy outcome.
Main responsibilities and duties
1. To work with project staff and volunteers across the four partner organisations to ensure M&E tools and processes are understood and used
2. To create and maintain a M&E procedure manual for project staff
3. To manage the day-to-day operations of the M&E system, including providing support to admin assistants, coordinators and volunteers in the continued implementation of M&E tools and instruments and conducting some of the evaluation tasks directly
4. To collate M&E data and analyse against outcomes to draw out learning and implications
5. To ensure information from M&E activities is properly analysed and written up for reporting and learning
6. To participate in external events in order to undertake M&E related data collection and/or share project evaluation and learning findings
7. To maintain, monitor and oversee the implementation of the local advocacy plan working with operational, communications and advocacy team colleagues
8. To design and prepare monthly, quarterly and end of year M&E and advocacy plan progress reports
9. To chair the quarterly project casework meeting
Generic to job type:
10. To be self-administering, using IT equipment and packages as required
11. To attend training, conferences and meetings relevant to the post in agreement with the Operations Manager
12. To uphold the Fundamental Principles of the Red Cross and Red Crescent Movement and to work within the Society’s Equal Opportunities Policy
13. Occasionally to work out of hours, travel and/or stay away from home
14. To undertake any other duties as requested by the Operations Manager
Person Specification
Requirements
Education and Training
/ / Educated to degree level (Social Sciences, Development Studies, Information Management) or equivalent by experience **Training in social science research methods, relevant to monitoring and evaluation, both quantitative and qualitative
Experience
/ / Ability to provide good customer service **Experience of working in partnership within the voluntary and statutory sector
Significant project management experience
/ Demonstrable experience working in a monitoring and evaluating role involving the design and implementation and analysis of monitoring, evaluation or research **
Experience of writing reports **
Experience of analysing data and drawing conclusions **
Skills & knowledge
/ / IT literate. Experience of using email, word processing, spreadsheet & database packages **Excellent interpersonal and team working skills **
Confident communicator with excellent presentation skills **
Very high standard of verbal and written English **
A methodical, thorough approach with attention to detail
Ability to work under pressure & produce accurate work
/ An understanding of and commitment to refugees, asylum seekers, and their communities**
Good working knowledge of legislation relevant to the delivery of refugee services
Demonstrable understanding of monitoring and evaluation principles and practice **
Excellent research skills, including quantitative and qualitative research methods along with data analysis skills **
Experience of working with, and the ability to communicate with, people from different cultural backgrounds, particularly refugees and asylum seekers
Interest in and experience of local and regional advocacy campaigns, engaging with local decision makers such as councillors and MPs
Behaviours
/ / The ability to uphold the Red Cross’s Fundamental Principles and act with integrity and in accordance with the Society’s values and obligations**A commitment to working within equal opportunities and promoting diversity**
Additional requirements
/ / Able to work and travel extensively throughout Teesside and more widely in the UK as required **Own, or have access to, a car, with full current driving licence
Able to work unsociable hours, staying away from home overnight if necessary
N.B. All disabled candidates who meet the minimum criteria, denoted by **, will be short-listed for interview in line with our commitment to the Disability Confident Scheme.