Responsible To:Education and Training Manager

Job description

Job title:EventsCoordinator

Responsible to:Education and Training Manager

Duration:Fixed-term contract until 31 December 2019

Location:Aylesbury office, Buckinghamshire

Hours of Work:Full-time (35 hours per week); part-time hours considered

Salary:Full-time equivalent of £18,000 to £22,000 per annum

Main purpose

The Live Your Life project is an education and support programme for people who have been diagnosed with and treated for lymphoma. The programme takes a holistic approach to the needs of people affected by lymphoma, covering both general health and wellbeing issues and the intricacies and differences that lymphoma presents.

The primary purpose of the role is:

• To coordinate, structure and implement the delivery of the programme and its resources in a variety of different settings.
• To oversee and ensure the collection and collation ofevaluation information and feedback in order to measure and monitor the impact of the programme.
• To engage and follow up with participants of the Live Your Life programme in order to raise the profile of other relevant Lymphoma Association information and support services.

The positions are funded by the Big Lottery Fund for three years from the date of appointment.

Key internal and external relationships

• Fundraising, communications, and business development teams, generally
• Publishing manager, information manager, PR and public affairs manager and digital manager
• Senior management team
• Healthcare professionals and other cancer support staff
• Patients and carers affected by lymphoma
• Supporters
• Other third-sector organisations, external consultants

Main duties

Programme specific

• To coordinate and contribute to the roll out, implementation and delivery of the programme through key sites.
• To identify and book locations for the events, liaise with stakeholders for marketing, booking, catering and logistical arrangements.
• To research, approach and secure potential sponsors and exhibitors the programme.
• To compile, coordinate and distribute facilitator and delegate information.
• To assemble and arrange delivery of delegate packs, name badges and exhibition stand and material, as appropriate.
• To develop key relationships with different stakeholders such as healthcare professionals, other cancer support professionals, people affected by lymphoma, Lymphoma Association volunteers.
• To coordinate the collection, reporting and interpretation of key evaluation measures in order to monitor the impact of the programme.
• To promote and engage with the Live Your Life programme in order to ensure successful delivery and feedback of the programme
• To travel to Live Your Life workshops across the UK to support the facilitator in the delivery of the programme, including delegate registration and collection of evaluation forms.

General

• To meet with the line manager for the purpose of regular supervision and annual appraisal.
• To participate in staff training, organisation/team meetings and events, as required.
• To keep up-to-date with developments and learning in the field of cancer-related patient information and support.
• To comply with the organisation’s health and safety, confidentiality, data protection and other policies.
• To promote equality of opportunity and anti-discriminatory practices.
• Any other duties deemed appropriate by the line manager and Head of Business Development, subject to time and commensurate with level of responsibility and salary.
  

Person specification

It is not expected that the successful candidate will have experience/ competency in all the areas highlighted. Lymphoma Association is committed to helping individuals develop professionally and personally, and your application is encouraged.

• Experience of working with the organisation and delivery of educational/ learning programmes, ideally in a healthcare setting.

• Experience of supporting the running of multiple education and training events from end to end.

• Desirable but not essential:Knowledge of lymphoma and/or other forms of cancer.

• Desirable but not essential: Experience of using an events management software package

• Desirable but not essential: Degree in event management or education

• Excellent communication (oral and written) and interpersonal skills.

• Ability to draft and write compelling and easy-to-understand materials to support programme delivery.

• Good IT skills and computer literacy.

• Attention to detail.

• Flexible approach to work and highly organised working practices.

• Ability to work as part of a team.

• Ability to deal professionally and sympathetically with people affected by lymphatic cancer.

• Desirable but not essential: Ability to use social media and coordinate digital event marketing .

* The job may involve occasional travel within the UK for the purpose of visiting suppliers or potential suppliers, and attending meetings or training. Occasionally, there may be the need to work at weekends or during anti-social hours, for which notice and time off in lieu will be given.

Personal competencies

The Lymphoma Association works to a clear set of values in everything that it does, as follows:

SPECIFIC about lymphoma

• Specialists – in lymphoma
• Proactive and ambitious – in bringing about change for people affected by lymphoma
• Empathetic and caring– about people affected by lymphoma
• Confident– about what we can achieve
• Inclusive and representative – of people affected by lymphoma
• Focused and clear – on what we need to achieve
• Influentialand empowering – in what we do
• Collaborative– in how we work

The table below sets out how our values relate to the competencies required for this role.

• Specialise in applying knowledge and expertise to the benefit of those affected by lymphoma.
• Work with the programme stakeholders at local and regional levels to deliver the Live Your Life programme effectively.
• Apply own knowledge and expertise to supporting and developing the organisation’s goals and objectives.

• Successfully deliver Live Your Life project activities that meet ambitious outcome targets.
• Take the initiative in proposing and bringing about change within the organisation’s Live Your Life programme and the arrangements for delivering it.
• Has a “can do” approach to dealing with work challenges and dilemmas.

• Understand the needs of people affected by lymphoma and how the Live Your Life programme can help them cope with their diagnosis.
• Have a good knowledge of the information and support we provide that can help people cope with their diagnosis.
• Empathise with the different levels of understanding and knowledge among staff, service users and supporters about the programme, in order to ensure that communication, planning and engagement strategies are clear, informative and easily-understandable.

• Confident about proposing new ideas and bold solutions to the challenges facing the Lymphoma Association.
• Not afraid to challenge ways of working in order to bring about improvements in processes and outcomes.
• Confident that will succeed in contributing to and delivering organisational objectives.

• Involve staff, service users and supporters in the review and further development and implementation of the project, ensuring as wide a range of needs are met as possible.
• Understand and appreciate the diversity and wide range of backgrounds from which our staff, service users and supporters are drawn, and how this impacts on involvement and communicating with them and then meeting their needs.
• Consider developments in other similar organisations, learning from their experiences and introducing relevant information, ideas and intelligence for the benefit of the Lymphoma Association.

• Maintain a clear focus on the key priorities and operational needs of the Lymphoma Association.
• Generate and produce clear documentation and supporting materials for the Live Your Life programme.
• Be well-organised in managing and prioritising a wide range of competing tasks.

• Oversee, through working with others, the effective delivery of the project.
• Ensure that problems and conflicting demands are anticipated and that solutions are identified quickly.
• Influence and improve organisational processes and workflows.
• Empower staff, volunteers, services users and supporters to engage with and benefit from the programme in their work or to meet their support needs.

• Form good relationships with people in other departments throughout the Lymphoma Association.
• Build a positive, committed atmosphere for the programme within the organisation. Also build constructive and successful working relationships with key suppliers and partners.
• Inspire people to work together to set up and deliver the project.

1

Events Coordinator – job description and person specification – Lymphoma Association – April 2017