Public Relations Planning Speech 402

Public Relations Planning Speech 402

COM 377 Public Relations Campaigns

School of Communication

Illinois State University

Spring 2015, Section 001
Tuesday & Thursday, 12:35-1:50pm
158 Fell Hall

Professor: Rebecca Hayes (Becky), Ph.D.

Office: 424 Fell Hall
Office Phone: (309) 438-8869, MOBILE PHONE (734) 330-3264
E-mail:

Note: E-mail is my preferred mode of communication,you’ve got my mobile numberfor calls or texts related to emergent client issues or things that need to be talked through. Or, for pics of awesome stuff you find out in the “real world”.
Office Hours:Wednesdays, 2:00 – 3:30 pm; Thursdays 11:00am - noon.

Catalog Course Description

Theory and research related to professional experience in strategizing and executing public relations. Prerequisites: COM 111, 161, 268, 297.Can be taken for graduate credit.

AdditionalDescription

This course is the first of two capstone courses to the public relations major, and students will be challenged to do their very best work and will be held accountable for it. This course blends lecture, in-class discussion, and out-of-class work to extendthe principles of public relations and integrated marketing communication. Advanced academic readings, industry publications, and case studies will also reveal how effective public relations tactics, strategies, and campaigns are conceived, developed, implemented and measured. The focal point of the course is a complete public relations campaign plan for a real client that students develop during the semester. Students will compete in agency teams for the client’s business.

Course Objectives

I will expect the most perfect (textbook)and compelling (creative) work you and your team can possibly produce. You are now juniors and seniors and will soon be released into the wilds of PR and the integrated marketing communication industries. Your colleagues and clients will expect perfection and creativity throughout your career.

More specifically, upon successful completion of this course, you should be able to:

1.Define the basic process in organizations for developing communication campaigns and designing messages for them.

2. Apply rules for English grammar, AP and APA styles accurately.

3. Effectively articulate the tactics, strategies, objectives thatmust be addressed on behalf of the
assigned client.

4.Design and conduct research (on behalf of a specific client) appropriate to a public relations campaign.

5.Create a PR plan that will bring together audiences and messages on behalf of the client.

6.Develop example public relations tactics in support of such a campaign.

7.Present the campaign persuasively to the client in a competitive pitch.

8.Know how to perform in a professional setting and how you will be expected to think and act when given communication challenges.

9.Continue to be excited about and engaged with the PR industry you are about to enter.

Continued Enrollment

Your enrollment in this class constitutes agreement with all aspects of this syllabus and any additions or alterations that may be made to it during the course of the semester. Additions and alterations include announcements I post for the class in ReggieNet or make in class, and additions and alternations include e-mail sent to class members. Such additions and alterations include information about the course, assignments, and so on. These announcements and e-mail are equally important when it comes to evaluating your work, because announcements may contain clarifications or other help that fit within assignments’ requirements. It is your job to keep tabs on what is going on.

Texts & Readings
  • The Associated Press stylebook and briefing on media law,Associated Press (2013, or 2014). Either of these editionsare fine. Please note that the 2012 edition is much cheaper and available on Amazon, but there are big differences between the two editions, particularly in the areas of fashion, technology, and social media terminology, so it isn’t recommended. Also available as an iPhone/iPad and Android app (SUPER useful).
  • Readings available through the course page on ReggieNet. Each week will have its own readings folder under “Resources and Materials”. There will be more industry readings than are listed here in the syllabus, and if is in the folder for the listed week, it is an assigned/required reading.
  • PRWeek and Regan’s PR Daily. PRWeek is available through the Milner Library website, through the web and Facebook. Please see the ReggieNet document “Accessing PRWeek”. PR Daily is available at

Additional Resource: Note: I expect all in-text citations and references to be in APA Style. Please see this as reference:The Purdue Online Writing Lab (OWL) ,

Outside Preparation

Plan on spending between six (6) and nine (9) hours each week outside of class on your work for this course. You will need this time to complete assigned readings, write papers, develop team projects, and study for the exam. This load will be heavier toward the end of the semester, so work ahead if you can.

Assignments & Learning Assessments
All assignments are expected to be to the highest level of collegiate writing, written in AP Style with APA style in-text citations and references (thus, the pre-reqs of 268 and 297). I reserve the right to turn back highly flawed work ungraded. Please see more details, below, in “Class Policies”.

Tactic assignment: We will be upgrading our tactic knowledge and producing a particular persuasive tactic.

Current campaign assignment: Throughout the semester, each student is responsible for an approximately 5-7 minute presentation and short paper on a current public relations industry campaign or event. We will sign up for presentation days the first week of class.

Written analysis of PRSA Silver Anvil winner: This assignment is team-based and requires you to apply general and specific thinking (theory and practice) about campaigns and message design.

Non-profit pitch: This in-class and take-home assignment is team-based and requires you to apply specific concepts and methods about effective pitching and problem solving.

Exam: There is one exam, about two-thirds of the way through the semester.It is online and open-note, but it will not be open-person (as in you must complete it on your own).Missed exams cannot be made up.

In-class assignments:There will be a couple of in-class assignments throughout the semester that
will require close attention to the assigned readings and the documentary, but will be done during
the course of that day’s class.

Participation and attendance: Participation is more than just showing up, it is being engaged in class discussions, contributing answers, being a good scholar-citizen, etc. Readings are to be completed before class and I expect informed participation from all students. I realize off-days happen, but please come prepared to class and ready to discuss our readings. Please see attendance and lateness policy, below. There may be a couple of pop quizzes if I get the impression that readings aren’t being done.

The Campaign:The purpose of the campaign is to give you hands-on experience with “the stuff” of public relations. As a team, you’ll have an opportunity to act as an agency, meet with a client, analyze problems and opportunities, and propose a public relations campaign to address the client’s needs.You will prepare your campaign proposal piecemeal and get “no-stakes” feedback on your learning and its quality as you develop the sections. The final product will be the “high-stakes” graded work to assess your learning. At the end of the term, you will also make a presentation to the client in which you will seek its business. The presentation will be backed-up with a campaign plan book that explains your team's campaign and includes materials that the client can immediately put into use. Your presentation and book will also explain how the campaign is to be implemented and evaluated. The campaign plan book, presentation, and all ideas and material developed for the client will become the property of the client to be used as the client sees fit without remuneration to you and your team. You are entitled to and encouraged to keep a copy of your team’s final campaign material for yourself to use in your portfolio.

Graduate Students

In addition to the assignments listed in the “Assignments” section, graduate students will develop a research project relevant to the content of this course and suitable for submission to an academic convention. I must approve topics. Details will be given separately, and the basic assignment includes three parts: a written proposal (2-3 pages), literature review (6-7 pages) and final paper (17-19 pages), which are due at different points in the semester (i.e., each third of the semester; arrange due dates with the professor).

Graduate Assignments

/ Available
Points /
Earned
Points
Proposal / 50
Intro & Lit Review / 100
Final Complete Paper/Project / 200
TOTAL / 350

Teamwork

Much public relations work takes place in a team environment; consequently, much of the work for this course will be done in self-selected teams. A small amount of in-class time will be provided for team activity and team consultations with me. You will be given a chance to evaluate your teammates on the campaign at the end of the course. Note: This means I will know if you are “that” group member.Don’t be that group member.

Assignments

/ Available
Points /
Earned
Points
SAA Paper / 100
Non-Profit Pitch / 50
Current Campaign assignment / 100
Exam / 150
Participation / 50
Tactics assignment / 50
COM Week assignment / 25
In-class assignments / 50
Campaign Plan Points:
Client Pitch / 100
Campaign Book / 300
Client Evaluation / 50
Peer Evaluations / 50
TOTAL / 1075
Winning Team Bonus / 15

Assignment grades will be posted on ReggieNet’s gradebook, please keep track of them there. If you disagree with my evaluation of your work, it is clear that I have mis-graded something, please see me during office hours within one week after I have returned your work. I will not discuss grades at any other time. I follow conventional rounding up procedures (see scale, below)

Rounding

I do not "round up" or "round down" points toward final course grades, except in cases for fractions of points, and at that rate I use conventional rounding procedures, e.g. 71.75% would be rounded to a C, and those rounding procedures are actually reflected in the grading scale below. No exceptions.

Undergraduate Students (please note this might be different than your other classes):

A=92%-100% B=82%-91.5%C=72%-81.5%D=60%-71.5% F=0-60%

Graduate Students:

A=1215-1350B=1080-1214C=945-1079D=810-944F=0-809

Incompletes will be granted only when a documented emergency prevents you from completing the class, you contacted the Dean of Students Office, and you have completed at leastapproximately two-thirds (66%)of the course.

Late Work
Work submitted late will be penalized 30% per day (24 hours), with the first penalty starting after the assignment is collected in class (typically at the beginning of class). The exceptions to this are the Current Campaign Analysis and the Campaign – these cannot be done/turned in late, except for documented and approved absences. I will follow the University’s bereavement policy in all instances of family tragedies. Please see:

Attendance

I don’t take attendance, but I can usually tell when you aren’t in class. Since a big part of your grade is participation, and nearly 50% of our content is presented in-class only, attendance is really important.

Lateness

Being late is terribly distracting, and a little rude. Please let me know if you know you are going to be late for a particular class (or need to leave early) and we’ll be cool.

Special Needs

Any student needing to arrange a reasonable accommodation for a documenteddisability should contact Disability Concerns, Fell 350, 438-5853 (voice), 438-8620 (TDD).

Course Schedule(Subject to change)

Date
/ Topic & Assignments / Reading/Assignment Due
Note: The readings are expected to be completed BEFORE class on the day they are listed. Additional readings will be added as interesting industry publications, news articles, and blogs show up, so please just reference the ReggieNet folder for that week.
1/13 / Course overview. Review of PR and its role in marketing / Visit ReggieNet site, PR Defined (PRSA)
1/15 / Review of PR and essentials skills of PR. What is a campaign?
Assign Current Campaign Assignment / Atkin & Rice (2012) Heyman (2004); Forbes (2014) Explore PRWeekand industry outlets folder,
1/20 / Continued campaign coverage – elements of campaign / O’Guinn Chapter 18
1/22 / In-class assignment and discussion of documentary / Read O’GuinnChapter 16first and then watch documentary (linked on assignment and RN)
1/27 / Influencer media relations, Social media analytics in the Social Media Analytics Command Center (2nd floor, Fell, but we’ll be meeting in our room and walking up). / Industry readings in folder
1/29 / Communication campaigns 1: ROPE model & goals, objectives, strategies, tactics. / Diggs-Brown (2012a & b); Hendrix & Hayes (2010)
2/3 / Communication campaigns 2: PR models, theory & audience segmentation / O’Guinn Chapter 6, industry links on RN
2/5 / In-class assignment on objectives (The O of ROPE) / Carnival Triumph readings, see folder
2/10 / Research in PR (The R of ROPE), Formative and establishing research questions / Weber Shandwick (2013), Encyclopedia of PR- “Formative Research”( ebook inked through library)
2/12 / Research continued , situation analysis / Stacks (2010, ebook), SWOT analysis
2/17 / PRSA and the Silver Anvil Awards
Assign Silver Anvil analysis (SAA) paper / PRSA Silver Anvil winners
and PRSA on the Silver Anvils
2/19 / Choosing tactics(The start of the P of ROPE)
Assign tactics assignment / Twente MRT (2014), Encyclopedia of PR – “Tactics”
Optional, but totally useful: Smith (2009)
2/23 / Persuasion and message design / How to Create a Message Platform, Willard (2014)
2/26 / Evaluating campaign effectiveness (The E of ROPE)
/ Read all articles linked in the category of “Evaluating PR’s Effectiveness & Value”
Howard and Matheson (2012 a & b)
3/3 / The Campaign – Campaign assigned, groups formed, client discussed. DO NOT MISS THIS CLASS.
Assign Section Set #1: Situation Analysis; Problem/Opportunity; Target Audiences; Key Message Platform / None
3/5 / Client Visit (Subject to change) – We will be traveling to the client locally.
/ Organize questions to ask client with your team – review the slides about this.
SAA paper due
3/10 / SPRING BREAK
3/12 / SPRING BREAK
3/17 /
The Pitch
Assign and start: Non-profit pitch problem
Assign Section Set #2: Objectives, strategies & tactics / TBA
Tactics assignment due
3/19 / Work day on non-profit pitches / See folder
3/24 / Non-profit pitches / Non-profit pitch due
3/26
AAA / EXAM- NO FORMAL CLASS / EXAM ONLINE, COMPLETE ANYTIME TODAY
Section Set #1 due for “no-stakes” feedback (via email)
3/31 / Scheduling & budgeting; Account & client management
Assign Section Set #3: Evaluation
4/2 / Media relations – Introduction
Assign Section Set #4: Timeline & Budget; Assign Section Set #5: Executive Summary & Letter of Transmittal. / Howard and Matheson (2012 a & b)
Others TBA
4/7
COMWEEK / COM Week, attend a presentations, no formal class.
COM Week assignment available on Reggienet. / Section Set #2 due for “no-stakes” feedback.
4/9 / Campaign work time, no formal class
4/14 / Blogger media relations / Section Set #3 due for “no-stakes” feedback via email
4/16 / Traditional media relations – Dr. Smudde / Section Sets #4 & 5 due for “no-stakes” feedback
4/21 / TBA
4/23 / Planning pitches, scheduling, etc. Pitch dress rehearsal schedule set
4/28 / Dress rehearsals. DRs will be scheduled throughout the day and into the evening to give each time plenty of time.
4/30 / Client Pitches. Subject to change with client availability / Campaign Presentations and Campaign Books due.
Week of May 4 / During our scheduled final exam period (not set yet) / Client meets with entire class to discuss presentations and plans, and then announces winning team.

NOTE:I may alter this course schedule and other aspects of this syllabus as the course progresses. You are responsible for noting any such changes, which will be announced in class and/or posted on ReggieNet.

Course Policies

Cell Phones, Voice Recorders, iPods, Text Messaging, etc

Please turn off electronic devices while attending class, with the exception of laptops for notes. If your phone goes off in class, or if you are and there is a good chance I will answer your phone and talk to your mom or roommate about how adorable you are. See me before class if you must have your device on because of a legitimate need to do so. You may use a laptop in class, provided it is not distracting and you use it only to help you in your learning this class’ content and not watch YouTube cat videos or do any other nonclass-related stuff. Doing so will also result in a 5-point penalty for each occurrence.

Online Course Material

I use ReggieNet extensively to organize the material for this course, give exams, and make announcements about our class. If you have problems with ReggieNet, let me know and call the Help Desk at 309-438-HELP.

The ReggieNet site for this class contains required reading material for this course. This material used in connection with the course may be subject to copyright protection. Your viewing of the material posted on ReggieNet does not imply any right to reproduce, to retransmit or to redisplay it other than for your own personal or educational use. Links to other sites are provided for the convenience of the site user (staff or student) or visitor and do not imply any affiliation or endorsement of the other site owner nor a guarantee of the quality or veracity of information contained on the linked site.

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Academic Dishonesty

Plagiarism and any other form of academic dishonesty will not be tolerated. Plagiarism (presenting someone else’s work as your own or without proper acknowledgment) or any other type of academic dishonesty will be considered justification for failure for that particular assignment or the entire course, depending on severity. Although you may discuss with each other any assignment and course material, bounce ideas off each other, and share the university's resources available to you (e.g., media guides), you cannot share actual work you do with others. All work must be that of the student (or students involved in a group assignment) and developed during the current semester for this course. Sources must receive credit using APA style. For information regarding academic integrity and procedures for academic misconduct, see ISU’s Code of Student Conduct, Section V.B.1, page 8: