Provide Information and Guidance on the Measures Necessary to Comply with the Requirements
Job Title: / Maintenance Support Co-ordinator
Reference No: / FACIMSC-R
Reports to: / Maintenance Services Manager
Grade: / D
WorkingHours: / 37 hours per week for nominal purposes
Faculty/Service: / Facilities
Location: / City Campus, Sunderland
Main Purpose of Role: / Provide supportto Facilities Maintenance team in relation to health and safety activities. Monitor and advise on safe working practices and ensure adherence to safe systems of work and robust proceduresare carried out throughout the department.
KeyResponsibilities
andAccountabilities: /
- Provide information and guidance on the measures necessary to comply with the requirements of health and safety legislation, HSE Approved Code of Practice and Guidance Documents and industry specific guidance, in order to ensure statutory and university insurance compliance.
- Undertake audit compliance activity e.g. plant rooms checks; MEWPS checks; ladder inspections; permits to work and assisting in HAVS monitoring.
- Provide administrative support to the Legionella system and audit and monitor users and usage to ensure legislative compliance and follow up remedial actions.
- Assist in the co-ordination of Facilities Statutory and Health and Safety training requirements and deliver relevant in house health & Safety training ie. Manual Handling; COSHH; Ladder; Health and Safety awareness and on line fire training to Facilities staff at appropriate times that accommodate various shift patterns.
- Undertake the Area Safety Health Environment Co-ordinator’s (ASHEC) responsibilities for Facilities and support the annual reporting, planning and monthly reviews relating to all HSE plans and proactively work with the Strategic Health and Safety lead to develop and provide a culture of positive health, safety and compliant management within Facilities.
- Working with the maintenance manager, schedule defects/reactive jobs to the trades team using the relevant in-house software and monitor and report on related SLAs and required follow up actions.
Special Circumstances: / Facilities Support Services are provided 24 hours per day/365 days per year. This post is expected to work flexibly over 7 days to meet service requirements and to respond out of hrs to incidents as required.
Part 2A: Essential and DesirableCriteria
Essential
QualificationsandProfessionalMemberships:
- Educated to A level or equivalent or possess equivalent depth of experience in comparable role.
- NEBOSH qualification.
Knowledge andExperience:
- Ability to plan and organize work.
- Demonstrable skills and experience in health and safety, particularly relating to statutory compliance in a maintenance service.
- Experience of working in a maintenance service.
Desirable
Qualifications and Professional Memberships:
- Nebosh qualification.
- Maintenance qualification.
Knowledge andExperience:
- Experience in defect allocation /use of Tririga software.
- Delivery of training.
- Experience in a maintenance discipline.
Part 2B: Key Competencies
Competencies are assessed at the interview/selection testing stage / Communication
Oral
The role holder is required to, understand and convey straightforward information in a clear and accurate manner and the role holder is required to, understand and convey information which needs careful explanation or interpretation to help others understand, taking into account what to communicate and how best to convey the information to others and occasionally is required to, understand and convey complex conceptual ideas or complex information which may be highly detailed, technical or specialist.
Written
The role holder is required to, understand and convey straightforward information in a clear and accurate manner and the role holder is required to, understand and convey information which needs careful explanation or interpretation to help others understand, taking into account what to communicate and how best to convey the information to others and occasionally is required to, understand and convey complex conceptual ideas or complex information which may be highly detailed, technical or specialist.
Team Development
The role holder is required to advise or guide others working in the same team on standard information or procedures and the role holder is required to train or guide others on specific tasks, issues or activities; give advice, guidance and feedback on the basis of their own knowledge or experience; deliver training and the role holder is required to carry out training or development activity according to the needs of the individual or group; identify current capabilities and future needs; define the performance standards required; identify appropriate developmental activity; assess the application of learning; give feedback and guidance on overall performance.
Service Delivery
The role holder is required to deal with internal or external contacts where the service is usually initiated by the role holder, working within the organisation's overall procedures or policies OR proactively seek to explore and understand customers' needs; adapt the service accordingly to ensure the usefulness or appropriateness and quality of service (content, time, accuracy, level of information, cost).
Decision Making Processes and Outcomes
The role holder is required to take independent decisions that have a moderate impact. The role holder is required to be party to some collaborative decisions; work with others to reach an optimal conclusion that have a significant impact. The role holder is required to provide advice or input to contribute to the decision-making of others that has a significant impact.
Work Environment
The role holder is required to understand how the work environment could impact on their own work or that of colleagues and act accordingly; identify the level of risk and take any necessary local action within health and safety guidelines where applicable, to adapt the environment.
Pastoral Care and Welfare
The role holder is required to show sensitivity to those who may need help or, in extreme cases, are showing signs of obvious distress; initiate appropriate action by involving relevant people and the role holder is required to give advice on commonly occurring welfare issues or queries; follow standard welfare procedures for the organisation; recognise when an individual should be referred elsewhere for professional help; respect confidentiality.
Date Completed: / April 2017